

Ping Identity Platform and LastPass Business are competing products in the identity and access management category. Data suggests that while Ping Identity Platform excels in support and deployment, LastPass Business is favored for its value and features.
Features: Ping Identity Platform offers robust identity management with single sign-on, multi-factor authentication, and privilege management capabilities. It supports AI-driven security measures and customizable user interfaces. LastPass Business provides strong password management, encrypted storage, and secure note-keeping, along with YubiKey support for enhanced security.
Room for Improvement: Ping Identity Platform could enhance its user experience by simplifying its deployment process and integrating more with mobile devices. It may also benefit from refining its reporting tools for better insights. LastPass Business could improve by expanding integration options, offering more advanced analytics, and enriching its user management features.
Ease of Deployment and Customer Service: Ping Identity Platform offers flexible deployment options with strong customer service support, providing extensive customization possibilities. However, this can add complexity. LastPass Business features a straightforward cloud-based deployment, complemented by efficient and accessible customer assistance.
Pricing and ROI: Ping Identity Platform might require a higher initial investment, justified by its comprehensive feature set offering substantial ROI for organizations needing extensive identity management. LastPass Business presents a lower setup cost, delivering quick ROI with its effective and user-friendly password management solutions, ideal for businesses focused on cost-effective security measures.
It has positively impacted my company not only by saving my technical time and allowing my team to service more customers, but because of this, my company is able to save on the number of techs we need to employ.
I have seen a return on investment, as it has decreased the risk of lost digital assets, decreased IT management time by forty to fifty percent, and increased our security to forty-five to fifty percent.
It is a secured and automated way for logins and identity management, which leads to easier handling.
Customer support is very responsive, meaning they are available 24/7 and reachable through a variety of means.
The customer support for LastPass Business is very proactive and responsive.
I would recommend LastPass Business because it has improved security in my organization.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
The problem with the support team is that I do not like support; the day of the threat image, they never come on the call and unless it is a priority, they never come to call to defend it and to provide any kind of solutions.
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
I would say it is very scalable because it can handle my organization's growth.
It can handle all the accounts and other applications of my organization.
It can be used by any size of organization, whether small, medium, or large.
No downtime or lagging has been experienced.
I have not experienced any downtime or lagging.
LastPass Business is very stable because I have not experienced any lagging or downtime.
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Overall, I see PingFederate as a stable product.
The extension sometimes has a problem and gives errors when saving a new password, especially the Chrome extension.
Another great option for LastPass Business would be to periodically notify me of logins that I have saved that have not been used for 12 months and above.
The mobile app should be enhanced to make the app more stable for Android, especially.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
My experience with LastPass Business pricing, setup cost, and licensing is that it is a very cost-effective and affordable tool.
The experience with pricing, setup cost, and licensing has been that the price is very cost-effective.
My experience with pricing, setup cost, and licensing is that this is one of the cost-effective tools.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
LastPass Business has positively impacted my organization because it is very secure. It has improved our security because LastPass Business protects passwords using strong and unique passwords that are stored in an encrypted vault for maximum protection.
The ability to share passwords between staff when needed without them being sent by email or passed around on notes makes it much more secure.
LastPass Business has positively impacted my organization because my whole organization has been using this tool for business, and now all employees are able to monitor password strength, usage, and even access to different accounts.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
| Product | Mindshare (%) |
|---|---|
| Ping Identity Platform | 4.7% |
| LastPass Business | 2.3% |
| Other | 93.0% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
LastPass Business enhances enterprise security with features like password sharing, user deactivation, and login control. Integrated with Active Directory, it ensures password management through a security dashboard, multifactor authentication, and YubiKey support.
LastPass Business provides comprehensive password management by supporting secure storage, shared folders, and master passwords for streamlined access. With an enterprise admin console and robust reporting tools, it efficiently manages credentials. It supports secure storage for procedures and notes, crucial for IT departments. Improvement areas include group inheritance, admin capabilities, and automated password rotation. Issues like URL recognition, plugin stability, and user access reporting need addressing. Enhancements in mobile app navigation and technical support are also needed, alongside increased customization and authentication options.
What are the key features of LastPass Business?In specific industries, LastPass Business is implemented as a vital tool for storing and synchronizing encrypted credentials, supporting robust password policies, and facilitating secure access control management. Organizations benefit from storing shared accounts and managing core enterprise admin passwords, promoting higher security standards across users and applications.
Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.
This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.
What are the key features of Ping Identity Platform?In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.
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