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LMNTRIX Active Defense vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LMNTRIX Active Defense
Ranking in Managed Detection and Response (MDR)
34th
Average Rating
9.8
Reviews Sentiment
8.0
Number of Reviews
5
Ranking in other categories
Threat Deception Platforms (13th)
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of LMNTRIX Active Defense is 0.9%, up from 0.7% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 3.2%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Secureworks Taegis Managed XDR / MDR3.2%
LMNTRIX Active Defense0.9%
Other95.9%
Managed Detection and Response (MDR)
 

Featured Reviews

EQ
Chief Information Officer at The C&S Companies
It gives us fantastic information about the security of our environment
The dashboard can seem overwhelming at times. It's fairly simple for the end user, and we don't need to do much to make it work, but the dashboard makes it seem a little more complicated than it actually is. There could also be more guidance on how to set up playbooks.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that it's constantly hunting, looking for anomalies, and can evict without any intervention is really incredible."
"We have a dedicated technical representative that is very responsive."
"I have no regrets about standardizing on LMNTRIX as our endpoint protection agent."
"LMNTRIX gives us fantastic information about the security of our environment. It tells us about possible threats and how to fix any issues."
"LMNTRIX first validates incidents before alerting us of the activity, so we're not inundated with false positives."
"For companies like us that couldn't afford to setup and staff a 24/7 SOC, LMNTRIX is the perfect solution."
"Automatic alerts from staying current with the threat landscape have helped us stay safe."
"LMNTRIX gives us fantastic information about the security of our environment, telling us about possible threats and how to fix any issues."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"The knowledge base is up to date and easy to use."
"We can easily isolate affected machines in the network."
"The solution definitely made us way more aware of the possibilities out there."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"The solution is great for managing alerts and dealing with them as they arise."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
 

Cons

"In the beginning, we were having issues with the LMNTRIX respond agent not playing nice with Cisco AMP."
"The next release might include a monthly newsletter."
"The dashboard can seem overwhelming at times. It's fairly simple for the end user, and we don't need to do much to make it work, but the dashboard makes it seem a little more complicated than it actually is. There could also be more guidance on how to set up playbooks."
"In the beginning, we were having issues with the LMNTRIX respond agent not playing nice with Cisco AMP."
"The only multifactor authentication that is available is Google Authenticator. I would love to see other multifactor applications added to this list as well as physical devices such as Yubikey."
"The portal is still a bit buggy, although it's new and still being refined."
"The portal is still a bit buggy, although it's new and still being refined."
"The dashboard can seem overwhelming at times."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"I would rate the scalability at 50%. We have been having a problem as we are shifting from a previous appliance to a virtual machine."
"It would be nice if the solution were a little more affordable."
 

Pricing and Cost Advice

"The cost is going to be a little higher than traditional endpoint protection, but you are getting the 24/7 monitoring and validation by highly skilled analysts and that makes it worth it."
"It's not the cheapest solution, but you certainly get what you paid for."
"The pricing and ease of install are great!"
"It is expensive but there is no better product than this."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The Red Cloak agent is free."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The pricing of Dell Secureworks is very reasonable."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Construction Company
9%
Manufacturing Company
8%
Non Profit
6%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

No data available
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Alliance Funding Group (AFG) - USA Kestrel Coal - Australia Success Resources - Malaysia
RICOH, Owens and Minor
Find out what your peers are saying about LMNTRIX Active Defense vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.