

Pega Platform and Make are competing products in business process automation. Pega Platform has the upper hand for enterprises due to its extensive features, while Make is preferred for its user-friendly design and quick deployment.
Features: Pega Platform is recognized for its advanced automation capabilities, AI-driven insights, and robust integration options, ideal for large enterprises. Make offers user-friendly drag-and-drop functionality, providing easy automation that appeals to smaller corporations seeking swift implementation.
Ease of Deployment and Customer Service: Pega Platform involves a complex deployment process, well-suited for large business environments and backed by a strong support team. Make offers rapid deployment with accessible customer service, providing a quicker start for less complex settings.
Pricing and ROI: Pega Platform's setup cost is higher, focusing on extensive capabilities, with longer ROI timelines. Make provides a more cost-effective setup, leading to faster ROI, appealing to businesses aiming for quick automation wins with lower initial investment.
| Product | Market Share (%) |
|---|---|
| Pega Platform | 5.2% |
| Make | 1.1% |
| Other | 93.7% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 15 |
| Large Enterprise | 69 |
Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.
At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.
What features does Make offer?In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?
What benefits and ROI should users expect?
In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
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