

Camunda and Make compete in the business process management and automation market. Camunda is favored for its advanced orchestration capabilities, while Make appeals to users needing fast, low-code solutions with effective cost management.
Features: Camunda is well-regarded for microservice orchestration, open-source flexibility, and robust features like BPMN, DMN, and CMMN support. It allows deep customization in Java environments. Make provides a simple, drag-and-drop interface with abundant integrations, offering a quick setup for low-code solutions and appealing to those wanting modular efficiency.
Room for Improvement: Camunda's complexity and UI customization remain points to address, with a demand for better documentation and integration with technologies like AI. Make can be complex for some, with needed clarity in pricing and security protocols, as well as enhanced user guidance.
Ease of Deployment and Customer Service: Camunda provides diverse deployment options, including on-premises and cloud, requiring more expertise, especially for its open-source version. Enterprise users get solid support. Make offers straightforward cloud deployment, though complex use cases might need additional support, with a focus on varying customer service engagement levels.
Pricing and ROI: Camunda's open-source model is cost-effective, but enterprise features increase prices as usage grows, requiring careful licensing strategies. It offers significant efficiency and savings. Make’s competitive pricing suits small to medium businesses, with transparency attracting budget-conscious users.
I have indeed seen a return on investment as it has saved us hundreds of hours in repetitive tasks, streamlining our follow-up to the leads that we are generating.
I implemented a booking system for my client that previously required data to be entered directly into Google Sheets and reminders to be sent manually; using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved.
The ROI is very high, as the business professionals are pleased with the results from automations, enjoying the time saved and the outputs received.
AWS provides the best support, followed by Microsoft, and then Google.
They really understand deeply and in detailed fashion the solution.
They provide better support for the enterprise edition.
Customer support is first-class; I have managed to resolve most of my issues through the community where official Make users provide help.
We have escalated a few issues that we faced during some integrations, and we received reasonable responses from Make support.
They were doing the best job for my use cases and my problems.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
ECS and Fargate make horizontal scalability very easy.
They have that REST layer, REST APIs layer that makes it easy to integrate and make it part of a microservices ecosystem and APIs.
Make's scalability is great; I have automations that run on over 100 modules, and scaling is commendable with the platform's ease of use.
Make's scalability is very good, and if the pricing were lower, I could scale a lot more.
There haven't been any significant outages in my experience with Camunda.
We were not really concerned about the performance on the process itself because it was super simple, super straightforward, and it did not present itself as a bottleneck, nor did we feel it was adding additional time in the execution.
I have noticed 5% of the time it has authentication issues and connection problems with the credentials, which are refreshed every week.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version.
There should be clarity about whether the data is secure while passing through these automations or integrations created within Make.
I would love to have more detailed logs, step-by-step error tracing, and better visualization of failed executions, as I think it would improve the user experience significantly.
Another is how n8n has a chatbot completion where you can bring some LLMs into the workflow and integrating Ollama and all of that is something I felt is really needed for Make also.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
Licensing was affordable.
It's cost-effective and it's pocket-friendly.
My experience with pricing, setup cost, and licensing is that it is quite affordable for my use case.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
Camunda's support for BPMN 2.0 is a great advantage because it allows us to have a common language to discuss technology and business in the same perspective.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn.
Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make.
The most important aspect I feel is that it is simple to use, so even a non-technical person can easily understand what is being done.
| Product | Mindshare (%) |
|---|---|
| Camunda | 15.7% |
| Make | 1.2% |
| Other | 83.1% |

| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 15 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 5 |
Camunda revolutionizes process orchestration by enabling seamless automation and integration with AI, human tasks, and existing systems while ensuring security and governance.
Built for collaboration between business and IT, Camunda empowers organizations to manage complexity, boost efficiency, and maintain competitive advantage. With a clientele of over 700 top organizations like Atlassian, ING, and Vodafone, Camunda is a trusted partner in designing, orchestrating, automating, and refining critical business processes to accelerate digital transformation. Its open-source nature, ease of use, and REST API integration make it a versatile choice for various needs.
What are Camunda's key features?
What benefits or ROI should users look for?
In banking, Camunda automates processes and manages transactions, while in telecommunications, it optimizes service orders. Governmental and public sectors benefit from workflow automation. Organizations often use either the enterprise edition or the open-source version to create APIs and manage business rules effectively.
Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.
At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.
What features does Make offer?In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.