

Nintex Process Platform and Make compete in the workflow automation category. Nintex takes the upper hand in handling complex workflows and integrations, while Make stands out for its flexibility and extensive integrations, offering a strong alternative to solutions like Zapier.
Features: Nintex provides powerful workflow tools, including SmartObjects and SmartForms, supporting complex business processes with minimal coding. It effectively integrates with platforms like SharePoint and SAP, enabling scalable operations. Make features a user-friendly drag-and-drop interface, allowing quick creation of integrations and supporting a wide range of APIs. Its modular approach enhances flexibility, making it ideal for diverse workflow automation needs.
Room for Improvement: Nintex could improve in performance and server efficiency, with some users highlighting high demands. Enhancements in error reporting and form functionality are needed. Make's pricing model can be costly at high operation volumes, and improvements in security documentation, user login stability, and system performance would be beneficial.
Ease of Deployment and Customer Service: Nintex provides diverse deployment options, including on-premises, public, and hybrid cloud. Its global 24/7 support is well-rated. Make is cloud-based, praised for its ease of deployment, though customer support reviews are mixed, indicating potential improvements in responsiveness and efficiency.
Pricing and ROI: Nintex is considered expensive, especially its server licensing model, yet delivers significant ROI by automating complex workflows. Make generally offers a more cost-effective solution compared to competitors like Zapier, appealing to smaller budgets. Both platforms provide valuable returns through enhanced efficiency and reduced manual efforts.
I have indeed seen a return on investment as it has saved us hundreds of hours in repetitive tasks, streamlining our follow-up to the leads that we are generating.
I implemented a booking system for my client that previously required data to be entered directly into Google Sheets and reminders to be sent manually; using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved.
The ROI is very high, as the business professionals are pleased with the results from automations, enjoying the time saved and the outputs received.
Customer support is first-class; I have managed to resolve most of my issues through the community where official Make users provide help.
We have escalated a few issues that we faced during some integrations, and we received reasonable responses from Make support.
They were doing the best job for my use cases and my problems.
I found the support to be excellent with immediate responses whenever I open a ticket.
Make's scalability is great; I have automations that run on over 100 modules, and scaling is commendable with the platform's ease of use.
Make's scalability is very good, and if the pricing were lower, I could scale a lot more.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
I have noticed 5% of the time it has authentication issues and connection problems with the credentials, which are refreshed every week.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
There should be clarity about whether the data is secure while passing through these automations or integrations created within Make.
I would love to have more detailed logs, step-by-step error tracing, and better visualization of failed executions, as I think it would improve the user experience significantly.
Another is how n8n has a chatbot completion where you can bring some LLMs into the workflow and integrating Ollama and all of that is something I felt is really needed for Make also.
If we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string.
Additionally, the deployment process should be easier.
Licensing was affordable.
It's cost-effective and it's pocket-friendly.
My experience with pricing, setup cost, and licensing is that it is quite affordable for my use case.
Nintex Process Platform is expensive.
Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn.
Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make.
The most important aspect I feel is that it is simple to use, so even a non-technical person can easily understand what is being done.
We use Nintex Process Platform for process automation.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
| Product | Mindshare (%) |
|---|---|
| Make | 1.2% |
| Nintex Process Platform | 2.0% |
| Other | 96.8% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 25 |
Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.
At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.
What features does Make offer?In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.
Nintex Process Platform offers no/low-code development with system integrations and efficient workflow management, ideal for complex business processes. It's known for its scalable workflows, data management through SmartObjects, and a user-friendly visual designer.
Nintex Process Platform enables organizations to automate processes with ease, supporting electronic forms, digital transformation, and seamless department collaboration. Users on SharePoint and other integrated systems leverage its extensive workflow capabilities for approvals, onboarding, and information capture. While its current framework might benefit from performance enhancements and improved management console usability, it remains a strong choice for providing scalable solutions across industries.
What are the key features of Nintex Process Platform?Companies in sectors like government, HR, and financial services implement Nintex Process Platform for its ability to streamline and connect internal processes. It supports approval workflows, notifications, and data capturing, proving its versatility for diverse business needs. However, challenges with document conversion, performance, and cloud feature parity suggest room for enhancements, particularly in industries handling complex workflows.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.