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ManageEngine ADSelfService Plus vs Zoho Vault comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
17th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Zoho Vault
Ranking in Enterprise Password Managers
25th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Enterprise Password Managers category, the mindshare of ManageEngine ADSelfService Plus is 0.8%, up from 0.2% compared to the previous year. The mindshare of Zoho Vault is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
ManageEngine ADSelfService Plus0.8%
Zoho Vault1.0%
Other98.2%
Enterprise Password Managers
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
Efficiently keeps track and monitors
When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.
AnandMaurya - PeerSpot reviewer
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Helps to build invoices but needs to improve the issue with bugs
I use the solution to build invoices for tenants or vendors.  The tool has bugs and breaks down at times.  I have been using Zoho Vault for a long time.  I would rate the tool's stability a seven out of ten.  I would rate Zoho Vault's scalability a seven out of ten. My company has 20-30 users…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features is the self-service capability. I"
"The solution provides wide options for multifactor authentication."
"The solution enables agents to reset their passwords."
"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."
"Monitoring is one of the most valuable features for us."
"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
"Having multifactor authentication in Windows machines."
"I use the solution to build invoices for tenants or vendors."
 

Cons

"The price must be reduced."
"They could improve their security of the products to prevent vulnerabilities."
"Could be simplified, not user-friendly."
"We need more reports for visualization."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"There is a lack of specific information provided by the analytics portion of the software."
"The registration process could be improved. It should be easier for users to register for the service."
"The tool has bugs and breaks down at times."
 

Pricing and Cost Advice

"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
"Using this solution costs us about $1,200 USD per year."
"Zoho Vault is cheap."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

What needs improvement with ManageEngine ADSelfService Plus?
The price must be reduced. The cost must depend on the number of nodes.
What is your primary use case for ManageEngine ADSelfService Plus?
We use the solution to reset passwords automatically. It is useful for companies that have many employees.
What advice do you have for others considering ManageEngine ADSelfService Plus?
We can get a certification on the solution. We never had to contact support. It is a simple application. We also use a tool to decrease the number of incidents. I will recommend the tool to others....
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Overview

 

Sample Customers

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
Elitser Technologies, Design Develop Realize, Cypress Grove Technologies, Objectives Reached, Live Session, Vizergy, Chapman Business Services, Merrick Towle Communications, TheCloud.org.uk
Find out what your peers are saying about Microsoft, CyberArk, HashiCorp and others in Enterprise Password Managers. Updated: January 2026.
881,733 professionals have used our research since 2012.