ManageEngine OpManager vs Pulseway comparison

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ManageEngine OpManager

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and Pulseway operate in the network monitoring space. ManageEngine OpManager appears to have an advantage due to its comprehensive network view and automated capabilities.

Features: ManageEngine OpManager features extensive device monitoring, automation, and a user-friendly alert system. It supports network configuration reporting and allows easy threshold settings. Pulseway is known for its mobile app's remote control capabilities and straightforward setup. It provides seamless integration across different systems and simultaneous notifications for various issues.

Room for Improvement: ManageEngine OpManager faces challenges with stability, database issues, and complexities in its latest UI. Users seek better backup and support documentation. Pulseway users wish for a more intuitive user interface, improved technical support responsiveness, faster remote sessions, and enhanced script customization options.

Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises, with feedback suggesting simpler deployment steps. Pulseway offers flexible deployment options, including hybrid and private clouds. ManageEngine's customer support is noted for promptness, though consistency varies. Pulseway receives praise for excellent customer service despite occasional time zone challenges.

Pricing and ROI: ManageEngine OpManager is competitively priced and provides discounts based on monitored nodes. Its efficient monitoring supports a good ROI by reducing admin needs. Pulseway's licensing costs around 1 euro per client monthly, enabling quick ROI through ease of management and reduced outages, making it cost-effective against pricier alternatives.

To learn more, read our detailed ManageEngine OpManager vs. Pulseway Report (Updated: September 2026).

ManageEngine OpManager vs. Pulseway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

18th

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Pulseway

Ranking in Network Monitoring Software

51st

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (19th), Remote Monitoring and Management (RMM) (13th)

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.5%, down from 1.5% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ManageEngine OpManager	1.5%
Pulseway	0.6%
Other	97.9%

Network Monitoring Software

Featured Reviews

Llahir Albar

Technical Solution Specialist at Crypto-gen

Has helped centrally manage users and assets while making operational tasks more efficient

The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of support SLA. It takes a huge amount of time to resolve certain issues when ManageEngine OpManager technical support gets involved. The expertise of support is limited. Reporting could be improved with more details. The content and richness can be improved on the reports. To make ManageEngine OpManager a better product, the first priority is improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise. The second priority is improving the product itself, including dashboards and reporting enrichment. Lastly, new feature adoption such as DLP or endpoint monitoring should be considered. Features that should be offered include DLP, Privileged User Access, data classification, and MDR. These are features that can be groomed around the MMS if properly configured.

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reviewer2132892

Owner at Hogan's Systems Consulting, LLC

Great notifications, a wide variety of features, and excellent monitoring capabilities

It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The traffic monitoring and the traffic analysis are great."

"The integration with the firewall monitoring, the security monitoring, is great."

"The product provides intensive reports."

"Rich GUI tool to monitor infrastructure."

"The solution is easy to deploy; it's also easy to manage and monitor the environment, and instead of being reactive, it's proactive."

"The detections are fine when they work."

"OpManager can monitor network utilization, downtime, and services in real time."

"Overall, I give the product a rating of ten."

More ManageEngine OpManager pros

"They provide a lot of features; it's good and easy software."

"It has made life a lot easier for the administrators."

"It gives you remote control and has a mobile app."

"The setup is simple."

"The solution has great workflow and server modules."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."

More Pulseway pros

Cons

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"The support for this solution needs to be improved significantly, to the point where we will no longer be using some of the available products because we cannot get the required support for them."

"The main area for improvement for ManageEngine OpManager is its performance."

"Support is moderate and needs improvement, especially during weekends when technicians perform upgrades."

"Real user and UI monitoring are not practical."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"The data provided by the tool is not accurate."

"The only problem with it is that the setup isn't very intuitive."

More ManageEngine OpManager cons

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."

"There are some bugs or glitches."

"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."

"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."

"They have good technical support but it's not excellent."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."

Pricing and Cost Advice

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"It is not really expensive; it is nominal licensing."

"I rate the tool's pricing an eight out of ten."

"The price for ManageEngine OpManager is average."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"The solution's licensing costs are yearly and based on the number of applications."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The pricing is moderate."

More ManageEngine OpManager pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Outsourcing Company

13%

Financial Services Firm

10%

Comms Service Provider

Construction Company

12%

Outsourcing Company

10%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	15
Large Enterprise	27

No data available

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?

Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...

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What needs improvement with ManageEngine OpManager?

ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...

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What is your primary use case for ManageEngine OpManager?

I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...

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Product Reports

ManageEngine OpManager

Download ManageEngine OpManager product report

Download Pulseway product report

Also Known As

OpManager

No data available

Overview

ManageEngine OpManager offers real-time network performance monitoring and reporting. Known for its customizable dashboards and topology maps, it supports device monitoring and alerting, enhanced by features like Firewall Analyzer and NetFlow.

Designed for network infrastructure management, ManageEngine OpManager monitors servers, devices, applications, and security across on-premise and cloud environments. Adaptive thresholds and automation simplify proactive monitoring, while issues with dashboard design, business view enhancements, performance stability in large deployments, and licensing warrant attention. Its machine learning and AI could be more advanced. Despite these, organizations use its comprehensive dashboards for real-time insights into CPU, RAM, and disk utilization, receiving notifications for unauthorized requests or performance issues.

What are the key features of ManageEngine OpManager?

Network Reporting: Provides detailed reports for network performance.
Real-time Monitoring: Offers continuous monitoring of network parameters.
Customizable Dashboards: Allows for personalized dashboard setups for unique insights.
Topology Maps: Visualizes network layout for easier management.
Device Monitoring: Ensures all network devices are operating efficiently.
Automation: Streamlines network operations with automated tasks.
Firewall Analyzer: Enhances security measures and performance monitoring.
NetFlow: Analyzes bandwidth usage and traffic patterns.
Application Manager: Monitors server and application performance.

What benefits should users expect from ManageEngine OpManager?

Improved Network Performance: Real-time insights enhance network efficiency.
Proactive Alerts: Early warnings help address issues before they escalate.
Ease of Integration: Simplifies management with comprehensive integration features.
Scalability: Supports growth with multi-location deployment capabilities.

ManageEngine OpManager is widely implemented in industries requiring robust network infrastructure management. Companies in sectors with complex server and application needs benefit from its monitoring and alerting capabilities. Its ability to manage and provide insights across distributed locations makes it a valuable tool for enterprises operating in both on-premise and cloud environments.

ManageEngine

Pulseway is a comprehensive IT management tool offering critical functionalities such as integrated dashboards, automation, and remote support. It supports seamless IT operations across multiple platforms, providing ease in monitoring and management.

Pulseway provides a robust platform for IT teams seeking to efficiently manage their infrastructure. With its capabilities in system monitoring, remote control, and mobile app accessibility, users can effectively oversee endpoint performance and receive timely alerts. It simplifies the management of server workflows, software deployment, and updates, catering to diverse IT environments. Its compatibility with multiple platforms ensures convenience in network monitoring, password updates, and administration access, allowing IT support to function across locations. There's room for improvement, particularly in enhancing remote session performance, graphical interface, and adding features like Remote Desktop Assistance for Mac.

What features does Pulseway offer?

Integrated Dashboard: Centralizes monitoring for better visibility.
Automatic Windows Updates: Ensures systems are up-to-date automatically.
Remote Script Execution: Facilitates task automation remotely.
Advanced Reporting: Provides detailed analysis for informed decision-making.
Mobile App: Offers 24/7 accessibility and support capabilities.

What benefits do Pulseway users experience?

Enhanced IT Efficiency: Streamlines operations and reduces manual tasks.
Cross-Platform Support: Adapts to diverse IT environments and needs.
Improved Remote Support: Facilitates responsive and effective help desk capabilities.
Scalable Management: Supports expanding IT infrastructures seamlessly.

Pulseway is utilized across industries like healthcare, finance, and education, providing essential IT support. It enables organizations to monitor critical systems, ensuring minimal downtime and optimal resource usage. Cybersecurity teams benefit from its deployment for tracking disk space, memory, CPU usage, and installed applications, enhancing overall network security and operational reliability.

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Dell, Canon, Siemens, Harvard University, Northwestern University

ManageEngine OpManager vs. Pulseway