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ManageEngine Site24x7 vs SolarWinds NPM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Site24x7
Ranking in Network Monitoring Software
59th
Ranking in IT Infrastructure Monitoring
54th
Ranking in Cloud Monitoring Software
39th
Average Rating
6.6
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
Server Monitoring (24th)
SolarWinds NPM
Ranking in Network Monitoring Software
3rd
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of ManageEngine Site24x7 is 0.6%, up from 0.3% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
ManageEngine Site24x70.6%
Other95.8%
Network Monitoring Software
 

Featured Reviews

Prashanth Magadi - PeerSpot reviewer
Principal Engineer at a financial services firm with 1,001-5,000 employees
Struggled with complex licensing and limited support but have gained unified cloud monitoring
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Site24x7 stands out. It is truly amazing."
"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"The interface is user-friendly, making it easy to use."
"The most valuable features are language support and technical support."
"Their support team is efficient, and it is easy to set up."
"The solution is very user-friendly."
"Single pane for monitoring scales and creates new business opportunities."
 

Cons

"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."
"Technical Support: This is also an area where SolarWinds could do a lot better."
"The dashboards for this solution could be improved. We would like to divide the dashboards to give a clear view to our management team to show what we have and what deficiencies exist in our network."
"The price of the solution can be improved."
"It would be nice to manage all network devces from just one single platform, instead of going to different platforms."
"Currently lacks integration with SMS services."
"Application Performance Monitoring should be included in this solution."
"My team has had a lot of issues with support."
"Robustness of network element mapping tool could be better"
 

Pricing and Cost Advice

Information not available
"We pay approximately $700 per year for renewal of the license."
"There are a lot of sub-products and it just continued to increase the price."
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
"We pay for SolarWinds NPM yearly. We buy it and then we renew it, but it's not subscription-based. I don't remember the value exactly, because it's my manager who manages pricing, but we pay $60,000 per year for all the solutions. Pricing will also depend on the number of devices. We have a lot of devices."
"The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs."
"It was inexpensive when we installed it and gradually became more expensive, but it was a very inexpensive product at first."
"The pricing is very expensive for SolarWinds. That's a huge disadvantage for it."
"It is not an expensive product."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
19%
Comms Service Provider
17%
University
8%
Financial Services Firm
8%
Outsourcing Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how e...
What is your primary use case for ManageEngine Site24x7?
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the product, as we are still using the basic functionality of monitoring our servers and a ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Information Not Available
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about ManageEngine Site24x7 vs. SolarWinds NPM and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.