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ManageEngine Site24x7 vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Site24x7
Ranking in Network Monitoring Software
61st
Ranking in IT Infrastructure Monitoring
53rd
Ranking in Cloud Monitoring Software
38th
Average Rating
6.6
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
Server Monitoring (24th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
86
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Container Management (5th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ManageEngine Site24x7 is 0.5%, up from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.3%
ManageEngine Site24x70.5%
Other98.2%
Network Monitoring Software
 

Featured Reviews

Prashanth Magadi - PeerSpot reviewer
Principal Engineer at a financial services firm with 1,001-5,000 employees
Struggled with complex licensing and limited support but have gained unified cloud monitoring
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.
Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."
"Site24x7 stands out. It is truly amazing."
"The Add data feature lets you gather any type of log and easily analyze it."
"The most valuable feature is dashboard creation."
"With the metrics collection, I can proactively find incidents and work on the major issues when they happen and predict these issues."
"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."
"Splunk Real User Monitoring (RUM) has one great advantage in that if they have SAP users, they can monitor their SAP applications."
"Initially, before Splunk, we had a long time to resolve issues; now, with Splunk Observability Cloud, we will be able to solve them quickly and know exactly where the issue is."
"The tool is efficient in collecting, monitoring and evaluating logs."
"The solution is stable and reliable."
 

Cons

"It is technical. The engineer must be familiar with it."
"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."
"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
"The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another."
"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."
"In the next release, I would like to see more integration with other solutions."
"A wide variety of logging makes log onboarding difficult."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"The implementation can be more user-friendly."
"One thing I recently ran into was that the logs on the server most often get Gzipped after they have been rotated. We found that we were not monitoring some of the things, so we had to go back and pull them in. Right now, it pulls one at a time, untars it, or unzips it, so I cannot look at the entire history. There can be an improvement in that area."
"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
 

Pricing and Cost Advice

Information not available
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"The solution's pricing is costly."
"Splunk Observability Cloud is expensive."
"It appears to be expensive compared to competitors."
"Splunk has been fairly expensive, but it has been predictable."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"Splunk Infrastructure Monitoring is an expensive solution."
"The pricing is based on several factors, including the scale of deployment."
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Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
13%
Financial Services Firm
12%
University
9%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise53
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how e...
What is your primary use case for ManageEngine Site24x7?
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the product, as we are still using the basic functionality of monitoring our servers and a ...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Information Not Available
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about ManageEngine Site24x7 vs. Splunk Observability Cloud and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.