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Manhattan SCALE vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Manhattan SCALE
Ranking in Billing Software
14th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetSuite ERP
Ranking in Billing Software
4th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
38
Ranking in other categories
ERP (11th), Activity Based Costing Software (6th), Cloud ERP (3rd)
 

Mindshare comparison

As of May 2026, in the Billing Software category, the mindshare of Manhattan SCALE is 2.1%, up from 1.0% compared to the previous year. The mindshare of NetSuite ERP is 4.2%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Mindshare Distribution
ProductMindshare (%)
NetSuite ERP4.2%
Manhattan SCALE2.1%
Other93.7%
Billing Software
 

Featured Reviews

it_user786783 - PeerSpot reviewer
Systems Analyst - Manhattan SCALE WMS at a logistics company with 51-200 employees
Wave flows allow shipments to process in different ways
Being a third-party specialised in online retail, the challenge is to maintain peak efficiency across various order and stock profiles across hundreds of clients, from B2B orders versus B2C orders and products ranging from an iPhone case to a three-seater couch. Orders are channeled based on their profile and processed through wave flows, which allow us to process them in the most efficient way possible.
SM
Sr Analyst at Freelance
Integration tools streamline financial operations and enhance data management
The most beneficial feature in Workato is its accessibility. The interface is easily understandable even for a common user, unlike the NetSuite ERP direct website which requires more technical knowledge. In Workato, NetSuite ERP provides options for new employee records, invoice reports, and batch files processing. The batch processing capability allows handling up to 10,000 records simultaneously, which reduces tasks and processing time significantly. Regarding scalability, NetSuite ERP offers excellent options and reduces manual interventions through automation. In the past three months, I have observed improvements in their options and data storage capabilities, showing enhanced scalability compared to previous versions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our business has grown and is growing at a consistent rate, and SCALE has been very scalable."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"I would say that the solution is highly configurable."
"The most beneficial feature in Workato is its accessibility; the interface is easily understandable even for a common user, unlike the NetSuite ERP direct website which requires more technical knowledge."
"The system notes give me information of who changed what."
"In summary, NetSuite is the future and can help small/medium-sized companies to grow in automation."
"The most valuable feature is that it works according to how the Internet works."
"The product is very flexible and can adjust to the customer's needs."
"It is a cloud-based ERP tool with minimal downtime and it can be accessed from anywhere in the world."
 

Cons

"Manhattan is ahead of where the industry is heading towards, but needs a more third-party oriented approach in its product road map."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it."
"I would like to see improvement around the Revenue Recognition module. Right now, several templates are there, but they are either too complicated, or they are difficult to configure, from a company finance perspective."
"The system is quite slow overall; sometimes I wait thirty, forty, or fifty seconds for a screen to refresh."
"The pricing is high. For small companies, it is not very competitive."
"The product should improve its warehouse management solution."
"The user interface could be improved. The latest technology can be used to improve the list view of records and load pages faster on a browser."
"The custom reports could be improved."
 

Pricing and Cost Advice

Information not available
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"The price is less than the cost of daily hours."
"It is expensive."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise7
Large Enterprise5
 

Questions from the Community

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What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
The initial cost for NetSuite ERP depends on the business size. My IT managers say that some of their features are quite expensive.
What needs improvement with NetSuite ERP?
Regarding room for improvement, I would single out the user interface. The company needs to spend fifty percent of research and development on improving the user interface. The user interface is qu...
 

Overview

 

Sample Customers

3SUiSSES, AN Deringer, Alliance Boots, ALSPEC, Swizzels Matlow, Forzani Group, GSL, Happigo, Ingram Book Group, QKL Grocery Chain, RBA, Foschini
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Find out what your peers are saying about Zuora, Intuit, Sage and others in Billing Software. Updated: May 2026.
893,221 professionals have used our research since 2012.