No more typing reviews! Try our Samantha, our new voice AI agent.

Manhattan SCALE vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Manhattan SCALE
Ranking in Billing Software
14th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetSuite ERP
Ranking in Billing Software
4th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
38
Ranking in other categories
ERP (10th), Activity Based Costing Software (6th), Cloud ERP (2nd)
 

Mindshare comparison

As of August 2026, in the Billing Software category, the mindshare of Manhattan SCALE is 1.9%, up from 1.1% compared to the previous year. The mindshare of NetSuite ERP is 3.7%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Mindshare Distribution
ProductMindshare (%)
NetSuite ERP3.7%
Manhattan SCALE1.9%
Other94.4%
Billing Software
 

Featured Reviews

it_user786783 - PeerSpot reviewer
Systems Analyst - Manhattan SCALE WMS at a logistics company with 51-200 employees
Wave flows allow shipments to process in different ways
Being a third-party specialised in online retail, the challenge is to maintain peak efficiency across various order and stock profiles across hundreds of clients, from B2B orders versus B2C orders and products ranging from an iPhone case to a three-seater couch. Orders are channeled based on their profile and processed through wave flows, which allow us to process them in the most efficient way possible.
SM
Sr Analyst at Freelance
Integration tools streamline financial operations and enhance data management
The most beneficial feature in Workato is its accessibility. The interface is easily understandable even for a common user, unlike the NetSuite ERP direct website which requires more technical knowledge. In Workato, NetSuite ERP provides options for new employee records, invoice reports, and batch files processing. The batch processing capability allows handling up to 10,000 records simultaneously, which reduces tasks and processing time significantly. Regarding scalability, NetSuite ERP offers excellent options and reduces manual interventions through automation. In the past three months, I have observed improvements in their options and data storage capabilities, showing enhanced scalability compared to previous versions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our business has grown and is growing at a consistent rate, and SCALE has been very scalable."
"You should go for it. You won't regret it! This is the best solution."
"NetSuite's architecture is so phenomenal that you can almost not even imagine."
"The functionality of these three features provides my team and me the ability to customize NetSuite for the craft beverage industry."
"It is a cloud-based ERP tool with minimal downtime and it can be accessed from anywhere in the world."
"I am impressed with the product's ease of use. It also helps us reduce the techstack."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
 

Cons

"Manhattan is ahead of where the industry is heading towards, but needs a more third-party oriented approach in its product road map."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"I would like to see improved customization options in NetSuite ERP, possibly through generative modules, to enhance flexibility and efficiency."
"Technical support is very weak. That's because, once again, they've hired a bunch of kids."
"If some company already has a very large presence, in terms of employees or in terms of their products, and they are fully matured, they have a lot of different complex processes in their business, then NetSuite might not be the right choice for that stage of the business."
"The product should improve its warehouse management solution."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"NetSuite is good for data management, but it's missing payroll features."
"The solution could be more stable."
 

Pricing and Cost Advice

Information not available
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"The price of the solution is quite high."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"It is expensive."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"The price is less than the cost of daily hours."
report
Use our free recommendation engine to learn which Billing Software solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for NetSuite ERP?
The initial cost for NetSuite ERP depends on the business size. My IT managers say that some of their features are quite expensive.
What needs improvement with NetSuite ERP?
Regarding room for improvement, I would single out the user interface. The company needs to spend fifty percent of research and development on improving the user interface. The user interface is qu...
What is your primary use case for NetSuite ERP?
The primary use cases are general ledger, accounts payable, accounts receivable, project management, project accounting, and timesheets. I use NetSuite ERP. I have been working with NetSuite ERP, C...
 

Overview

 

Sample Customers

3SUiSSES, AN Deringer, Alliance Boots, ALSPEC, Swizzels Matlow, Forzani Group, GSL, Happigo, Ingram Book Group, QKL Grocery Chain, RBA, Foschini
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Find out what your peers are saying about Zuora, Sage, Intuit and others in Billing Software. Updated: July 2026.
908,800 professionals have used our research since 2012.