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Maximizer vs Zoho CRM comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Maximizer
Ranking in CRM
43rd
Ranking in Opportunity Management
16th
Average Rating
3.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho CRM
Ranking in CRM
2nd
Ranking in Opportunity Management
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Sales Force Automation (3rd)
 

Mindshare comparison

As of September 2026, in the CRM category, the mindshare of Maximizer is 0.7%, up from 0.6% compared to the previous year. The mindshare of Zoho CRM is 2.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Zoho CRM2.1%
Maximizer0.7%
Other97.2%
CRM
 

Featured Reviews

reviewer1345677 - PeerSpot reviewer
Senior Manager / IT Planning & Architecture Services at a comms service provider with 10,001+ employees
A rigid product that is hard to customize, has no mobile app, and is rarely updated by the vendor
There is no mobile application. The product is unmoving, as there is no obvious development or enhancements being made. When we are trying to compete in a market we need an updated product. The product is not easily customizable and we have to depend on the reseller for that. It's a rigid product. There are no reports available.
HarshVardhan1 - PeerSpot reviewer
Software Engineer at Evoluz Global Solutions
Automates client workflows and data validation reliably but has faced limits in complex integrations
While applying some integrations or automations, if we need to take an action between two modules' fields, we have to write SOQL, and it can miss the data. I had a scenario where I had to use two fields from two different modules, and based on that condition, we had to send a follow-up to our team member to complete the task. We could not find any direct integration, direct SOQL query, or direct workflow that could do that work. However, I think the wizard is performing better now for such tasks. I had a two-part scenario where I had to get data from two modules or two fields in Zoho CRM and send a follow-up to our team member based on that data. We were unable to find any direct integration for this. Another issue is that a Zoho CRM function can run for only three minutes. After three minutes, the function will fail, and we have to rerun the function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, it is working fine with no technical faults."
"For startups, it's an absolutely brilliant product to start with."
"Zoho CRM is quite scalable; I have worked with clients who started with ten companies and have scaled up to managing 500 employees effectively within Zoho CRM."
"Zoho CRM has been a really good product. From a basic CRM perspective, we use it to maintain the details of our company's customers."
"Some of the best features of Zoho CRM include the open architecture; it's fairly easy to modify it to your business process without having to get professionals involved."
"The most valuable features are the lead, opportunity and task management as well as dashboard creation, reporting, contact management and campaigns."
"I think Zoho CRM's automation capabilities are really good and better than almost any other application."
"Inexpensive Integrates well with Google Apps for business Easy to use; easy for team to adopt Robust reporting features Useful across all areas of our business (from management to sales to support)."
"In general, the solution works well; it's great for keeping track of customers and adding in details."
 

Cons

"There are no reports available."
"My advice is not to waste time implementing this product."
"The UX for the product in general is probably below standard compared to some of the other CRMs."
"Custom development is often necessary to make such extensive changes, and it does come with associated costs."
"Certain functions have occasional performance issues."
"The mobile application is a little complicated and could be simplified."
"Zoho CRM’s customer service can be a little difficult to reach sometimes."
"The main improvement needed for Zoho CRM is introducing SQL code for reports, similar to what's in Zoho Analytics."
"Sometimes, there are technical glitches. When we add product details, the information disappears. It can be improved from this aspect. Some of the bugs also need to be resolved."
"Since Zoho CRM is not made for the enterprise kind of company, its stability for enterprise businesses could be improved."
 

Pricing and Cost Advice

"We are paying for a subscription."
"I have no information about the pricing for Zoho CRM because the finance department handles that."
"The solution is cost-effective."
"The tool started out quite cheap. It's had some changes with small and medium business subscriptions, but it's still worth the price. I'd say it's priced a bit below the medium range."
"The price of Zoho CRM is already competitive, but we would always like to have a better discount. Most of the features are included in the price but if we want the extra features then we have to purchase them."
"The product costs $35 per user per year."
"Compared to other CRMs, it is very cheap."
"The solution has standard pricing plans."
"The basic plan has changed from $15 to $25 or $30."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
13%
Construction Company
11%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise6
Large Enterprise10
 

Questions from the Community

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What is your experience regarding pricing and costs for Zoho CRM?
My experience with pricing, setup cost, and licensing is that those details were taken care of by our operations team, and I am not sure about the specifics.
What needs improvement with Zoho CRM?
I think Zoho CRM can be improved because everything is good, but the UI can be improved. That is the main area where improvements are needed.
What is your primary use case for Zoho CRM?
My main use case for Zoho CRM is to maintain our prospects database, track our email interactions, and manage our entire sales operations. A quick specific example of how I use Zoho CRM in my daily...
 

Comparisons

 

Overview

 

Sample Customers

123Print, Alliance Abroad Group, Asset Marketing Services, Avance Carpets, Bahrain International Circuit, Best Western Heidelberg Inn, Campus Manitoba, CCI Technology, Corporate Cleaning Services Ltd., Dempsey Corporation, Drug Research America LLC, Ecoratio
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Find out what your peers are saying about Microsoft, Zoho, Salesforce and others in CRM. Updated: September 2026.
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