The whole forecasting and pipeline management is very good.
Zoho CRM is a customizable, cloud-based solution that adapts to unique business needs with extensive configuration and automation options. It offers lead management, analytics, robust reporting, and efficient data handling. The platform integrates well with Zoho and third-party solutions, providing features like email integration and calendar sync. However, its mobile app is complicated, support could be improved, and pricing is considered high. Users find lead separation and integration underwhelming.