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Meraki MX vs Sophos UTM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Meraki MX streamlines network management with cost savings, quick setup, and reliable performance, offering justified long-term ROI.
Sentiment score
6.9
Sophos UTM offers competitive pricing and extensive security coverage, leading to swift ROI and improved network management efficiency.
 

Customer Service

Sentiment score
8.0
Meraki MX customer service is efficient and accessible, though some users report minor issues with advanced features and escalations.
Sentiment score
6.9
Sophos UTM is praised for responsive, knowledgeable support, despite occasional complaints, earning high marks for customer service.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
 

Scalability Issues

Sentiment score
8.3
Meraki MX is highly scalable, supporting diverse environments and users efficiently, though hardware upgrades may occasionally be needed.
Sentiment score
8.5
Sophos UTM scales well with proper sizing, enabling easy expansion in various environments from small setups to large networks.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
 

Stability Issues

Sentiment score
8.2
Meraki MX offers robust stability, though some users face minor VPN and load balancing challenges, requiring occasional reboots.
Sentiment score
8.3
Sophos UTM is stable and reliable, with minimal issues, though updates can occasionally cause temporary problems.
 

Room For Improvement

Meraki MX requires enhancements in VPN, security, load balancing, integrations, enterprise features, and management, with cost and support concerns.
Sophos UTM users seek improved scalability, performance, VPN capabilities, interface usability, cost transparency, support, and simplified management features.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Data is the only path, so optimization is essential.
I would love to see artificial intelligence capabilities integrated into Sophos UTM.
With artificial intelligence, there is room for improvement in all antivirus and security software.
 

Setup Cost

Meraki MX pricing is high but offers value through cloud management, with costs varying by complexity and deployment size.
Sophos UTM offers competitive pricing with varied licensing options, though some users find it costly compared to alternatives.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
It is neither expensive nor cheap.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
The value between what I receive and what I pay is the best in the industry.
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
 

Valuable Features

Meraki MX is praised for its easy setup, cloud management, reliable security, intuitive interface, and efficient network management features.
Sophos UTM provides scalable security with web protection, VPN, centralized management, and integration, suitable for all business sizes.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
We understand that Cisco solutions are very reliable, and we really like the simple management.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
The zero-day protection and firewall rules are some of the most effective features for threat management.
This integration of the antivirus and the firewall works together to enhance security.
 

Categories and Ranking

Meraki MX
Ranking in Unified Threat Management (UTM)
2nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
65
Ranking in other categories
No ranking in other categories
Sophos UTM
Ranking in Unified Threat Management (UTM)
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Unified Threat Management (UTM) category, the mindshare of Meraki MX is 13.6%, down from 16.9% compared to the previous year. The mindshare of Sophos UTM is 14.5%, up from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM)
 

Q&A Highlights

MD
Dec 13, 2019
 

Featured Reviews

MURALI NIDAMANURI - PeerSpot reviewer
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Daniel  Elías - PeerSpot reviewer
Seamless integration, enhanced security, and good pricing
Currently, I have Sophos UTM. I don't remember the details. I know it's about management. I have monitoring from Sophos, alongside the Sophos firewall and Sophos antivirus. Sophos manages the service, with people monitoring my network, including the data from my endpoints and firewalls. They can…
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Use our free recommendation engine to learn which Unified Threat Management (UTM) solutions are best for your needs.
851,604 professionals have used our research since 2012.
 

Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Answers from the Community

MD
Dec 13, 2019
Dec 13, 2019
I presume the topic is UTM appliances (as Meraki and Sophos have many products). Any physical site connected to the Internet needs some kind of a firewall, yes? That firewall should be at the site (if it is "in the cloud" you lose performance/time/bandwidth, and you still might get a man-in-the-middle issue). For 30-80 users, for devices with prices under $5000 with taxes and shipment (for ap...
2 out of 5 answers
CG
Dec 12, 2019
When it comes to Security, I have very good experiences with Sophos, I can say the security solution is absolutely great in Sophos. Whereas I have never used Meraki, so I can't comment anything on it. SD-WAN; no experience on any of the requested products, so better not to make any false comment/advice.
it_user1150056 - PeerSpot reviewer
Dec 12, 2019
To be honest, if you are still buying firewall appliances and UTM licenses you are already behind a very obvious requirement to move to Cloud security. Buying UTM does not solve the growing risk of mobility and cloud application delivery. It would be worthwhile reading Gartner's SASE paper on security transformation. Or research Zscaler, who has been delivering this model for 10 years. If a user is in your network behind your UTM, what stops him from connecting to his mobile phone Hotspot and bypassing all UTM, DLP, etc. Security has to move from the network to the endpoint. Protection regardless of location, device or network. Anything less is a massive compromise and a false sense of actual security.
 

Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
16%
Manufacturing Company
6%
Comms Service Provider
5%
Computer Software Company
18%
Comms Service Provider
8%
Government
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
The value between what I receive and what I pay is the best in the industry.
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
Astaro
 

Overview

 

Sample Customers

Hyatt, ONS
One Housing Group
Find out what your peers are saying about Meraki MX vs. Sophos UTM and other solutions. Updated: May 2025.
851,604 professionals have used our research since 2012.