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Microsoft Configuration Manager vs SUSE Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune offers ROI by reducing costs, enhancing productivity, and simplifying IT management with seamless Microsoft integration.
Sentiment score
2.9
Microsoft Configuration Manager enhances ROI and productivity with efficient software management, despite challenges in Mac support.
Sentiment score
1.0
SUSE Manager offers cost savings, efficiency, reduced risks, better resource allocation, and optimized performance through automated server management and system health visibility.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
With Microsoft Configuration Manager, these processes are automated and managed, reducing the time required by roughly 40 to 50 percent.
Senior System Engineer at a tech services company with 10,001+ employees
 

Customer Service

Sentiment score
5.8
Microsoft Intune support is knowledgeable and effective, but service quality varies by tier and complex cases may be slower.
Sentiment score
5.9
Microsoft Configuration Manager support is effective but varies; some prefer premium options or using Microsoft's documentation for solutions.
Sentiment score
4.7
SUSE Manager support is responsive and knowledgeable, though some report occasional disinterest and reduced support availability over time.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
Their response time and first-level support quality need improvement.
Systems Architect at a computer software company with 1,001-5,000 employees
For technical support from Microsoft, I would rate them a nine.
Expert at a tech vendor with 10,001+ employees
Generally, the support is good, but there are instances where the support team seems disinterested in solving complex problems.
IT Consultant at a non-tech company with self employed
They are responsive and technically knowledgeable, providing clear documentation and troubleshooting steps in most cases.
Associate System Engineer at Dhanyaayai enterprise private limited
 

Scalability Issues

Sentiment score
7.1
Microsoft Intune offers scalable, cloud-based device management with flexible licensing, centralized control, and seamless integration for diverse organizations.
Sentiment score
7.7
Microsoft Configuration Manager is scalable, integrates with Intune, but can be costly compared to other solutions, effective for many.
Sentiment score
5.9
SUSE Manager scales well for medium enterprises, supporting up to 1,000 systems, with easy onboarding and distributed workloads.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
In our organization, which has grown by adding more endpoints, remote users, and hybrid devices, Microsoft Configuration Manager has managed to handle the increased workload without requiring major changes on our side.
Senior System Engineer at a tech services company with 10,001+ employees
The product is suitable for our size, handling 800 devices.
IT Infrastructure Coordinator at NSW Government
I can manage a growing number of Linux systems by adding SUSE Manager Proxies for remote sites and distributing the workload effectively.
Associate System Engineer at Dhanyaayai enterprise private limited
 

Stability Issues

Sentiment score
7.2
Microsoft Intune demonstrates high reliability in endpoint management with minor sync issues, achieving user satisfaction and consistent performance improvements.
Sentiment score
6.5
Microsoft Configuration Manager is highly stable, reliable, and well-rated by users when infrastructure is properly managed and updated.
Sentiment score
5.5
SUSE Manager is stable and reliable, with minor issues often due to configuration, quickly resolved by support teams.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
There were misconfigurations by our team rather than issues with the product itself.
IT Infrastructure Coordinator at NSW Government
It has proven reliable in day-to-day operations, and once it is configured correctly, client communication, patching, repositories, and Salt automation work very well in production.
Associate System Engineer at Dhanyaayai enterprise private limited
The stability of SUSE Manager is fine.
IT Consultant at a non-tech company with self employed
 

Room For Improvement

Microsoft Intune struggles with compatibility, usability, and support issues, impacting policy management and integration with non-Microsoft tools.
Enhancements in UI, performance, cloud integration, automation, and non-Windows support could significantly improve Microsoft Configuration Manager.
Users desire improved SUSE Manager features, including AI predictions, user-friendly setup, comprehensive documentation, cybersecurity, and faster support.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
A better command line interface for Microsoft Configuration Manager would be an additional feature I would to see in the future to make it closer to a perfect score.
Systems Architect at a computer software company with 1,001-5,000 employees
I can suggest that Microsoft Configuration Manager should get the Autopilot feature because Autopilot is the main part of Intune, and nowadays everybody is using Autopilot.
Expert at a tech vendor with 10,001+ employees
Overall, Microsoft Configuration Manager is a powerful and reliable platform.
Senior System Engineer at a tech services company with 10,001+ employees
A better description of the initial setup process could enhance user experience.
IT Consultant at a non-tech company with self employed
Features that can be helpful in disaster recovery.
Technology Specialist at a energy/utilities company with 1,001-5,000 employees
Additionally, the official documentation is not comprehensive enough; many commands are missing, and it could benefit from screenshots to help with installation, such as adding clients.
Associate System Engineer at Dhanyaayai enterprise private limited
 

Setup Cost

Microsoft Intune is cost-effective within Microsoft 365 bundles but may be costly standalone, requiring careful evaluation for needs.
Microsoft Configuration Manager offers integrated solutions with flexible pricing, justifying costs through automation and management features, enhancing ROI.
<p>SUSE Manager provides flexible, cost-effective pricing options, though some users experience unexpected costs for advanced features and support.</p>
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
The cost is reasonable considering the enterprise-level features, but it scales depending on the number of managed devices and the inclusion of Intune for co-management.
Senior System Engineer at a tech services company with 10,001+ employees
The setup cost is considered sufficient.
IT Infrastructure Coordinator at NSW Government
The pricing for Microsoft Configuration Manager is okay for me.
Expert at a tech vendor with 10,001+ employees
 

Valuable Features

Microsoft Intune offers seamless management, security, and compliance, improving efficiency and reducing manual effort with automation and integration features.
Microsoft Configuration Manager streamlines deployment and management with automation, integration, inventory, and security, reducing manual effort and ensuring consistency.
SUSE Manager provides centralized management, automation, and security, enhancing efficiency across multiple Linux systems with ease of use.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part.
Expert at a tech vendor with 10,001+ employees
The most valuable features I find in Microsoft Configuration Manager are mostly patching, deploying software, deploying images, and running custom scripts.
Systems Architect at a computer software company with 1,001-5,000 employees
In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management.
Senior System Engineer at a tech services company with 10,001+ employees
It supports more than six or seven Linux flavors, and when compared to other tools such as Satellite, which only supports the Red Hat operating system, SUSE Manager supports Red Hat, Ubuntu, Debian, and some other Linux operating systems for patch management.
Unix Administrator at emaratech
Patch management has significantly saved me time. Instead of logging into each Linux server individually, I schedule updates from my SUSE Manager dashboard for multiple systems at once.
Associate System Engineer at Dhanyaayai enterprise private limited
SUSE Manager is valuable for managing systems, patching, and utilizing SaltStack connectivity for various installations and other routines.
IT Consultant at a non-tech company with self employed
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
4th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
Software Distribution (2nd), Server Monitoring (5th), Patch Management (2nd)
SUSE Manager
Ranking in Configuration Management
15th
Average Rating
8.6
Reviews Sentiment
4.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.6%, down from 9.9% compared to the previous year. The mindshare of Microsoft Configuration Manager is 7.2%, down from 11.9% compared to the previous year. The mindshare of SUSE Manager is 2.7%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.6%
Microsoft Configuration Manager7.2%
SUSE Manager2.7%
Other85.5%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
NS
Senior System Engineer at a tech services company with 10,001+ employees
Centralized endpoint control has streamlined deployments and improved security compliance
In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management. These features make endpoint management efficient and scalable. The feature I rely on the most day-to-day is software deployment and patch management. It keeps endpoints updated and secure with minimal manual effort. Inventory and compliance monitoring are also important, but daily deployments are critical. Microsoft Configuration Manager has had a significant positive impact on our organization in several ways: improved efficiency, enhanced security and compliance, standardization, scalability, and visibility reporting. Overall, Microsoft Configuration Manager has helped us save time, reduce risk, improve operational efficiency, and maintain strong control over our endpoints. One of the biggest impacts Microsoft Configuration Manager has had on efficiency is the reduced manual work for software deployment and patching. For example, deploying a new application or security updates to hundreds or thousands of devices previously required several days of manual effort, including running scripts, checking devices individually, and validating installation. With Microsoft Configuration Manager, these tasks are automated and managed, allowing deployments to complete in hours rather than days. We also have automated reporting for deployment success and compliance which saved the IT team significant time that used to be spent gathering and reconciling inventory data from multiple tools.
Shivamp Kachole - PeerSpot reviewer
Associate System Engineer at Dhanyaayai enterprise private limited
Centralized management has transformed how I automate patching and control thousands of Linux servers
I find that while SUSE Manager is generally good, the initial setup and repository synchronization can be a little complex, especially for new users or those working in disconnected environments. Troubleshooting sometimes requires checking multiple logs, and I believe the user interface could be more intuitive for some advanced tasks. Better built-in troubleshooting guidance and easier repository management would improve the overall experience. Additionally, the official documentation is not comprehensive enough; many commands are missing, and it could benefit from screenshots to help with installation, such as adding clients. I believe that more built-in health checks and clearer error messages would greatly assist not just me but everyone in the organization during troubleshooting. Simplifying the proxy configuration and disconnected environment setup would also save time. Overall, the product is stable and works well once it is configured properly.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
12%
Government
9%
Manufacturing Company
7%
Construction Company
7%
Outsourcing Company
16%
Financial Services Firm
11%
Energy/Utilities Company
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise69
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What is your experience regarding pricing and costs for SCCM?
The setup cost is considered sufficient. It is not significant enough for us to consider a change at the moment.
What needs improvement with SUSE Manager?
I find that while SUSE Manager is generally good, the initial setup and repository synchronization can be a little co...
What is your primary use case for SUSE Manager?
My main use case for SUSE Manager was to configure it for client purposes, specifically for centralized Linux system ...
What advice do you have for others considering SUSE Manager?
For those looking into using SUSE Manager, I recommend spending time understanding the architecture before proceeding...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet
Find out what your peers are saying about Microsoft Configuration Manager vs. SUSE Manager and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.