


SUSE Manager and AWS Systems Manager are two leading solutions for IT infrastructure management. User reviews indicate that AWS Systems Manager has a slight advantage in overall satisfaction due to its integration with other AWS services and scalability.
Features: SUSE Manager offers comprehensive remote management, automation, and robust compliance options. AWS Systems Manager provides seamless integration with other AWS services, high scalability, and real-time data visibility.
Room for Improvement: SUSE Manager needs a more intuitive interface and better documentation. AWS Systems Manager requires enhanced cross-platform support and simplified configuration processes.
Ease of Deployment and Customer Service: SUSE Manager supports smooth on-premises and hybrid deployments and has commendable customer support. AWS Systems Manager allows quick cloud-native deployment but has mixed support responsiveness.
Pricing and ROI: SUSE Manager users find setup costs reasonable and experience positive ROI through efficient resource management. AWS Systems Manager, despite higher perceived costs, justifies them with significant feature sets and integration benefits.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Generally, the support is good, but there are instances where the support team seems disinterested in solving complex problems.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
The stability of SUSE Manager is fine.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
A better description of the initial setup process could enhance user experience.
Features that can be helpful in disaster recovery.
From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts.
It supports more than six or seven Linux flavors, and when compared to other tools such as Satellite, which only supports the Red Hat operating system, SUSE Manager supports Red Hat, Ubuntu, Debian, and some other Linux operating systems for patch management.
SUSE Manager is valuable for managing systems, patching, and utilizing SaltStack connectivity for various installations and other routines.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 6.9% |
| AWS Systems Manager | 6.3% |
| SUSE Manager | 3.5% |
| Other | 83.3% |

| Company Size | Count |
|---|---|
| Small Business | 124 |
| Midsize Enterprise | 53 |
| Large Enterprise | 167 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.
Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.
SUSE Manager was designed to help your enterprise DevOps and IT Operations teams reduce complexity and regain control of your IT assets with a single tool to manage Linux systems across a variety of hardware architectures, hypervisors as well as container, IoT and cloud platforms. It automates Linux server and IoT device provisioning, patching and configuration for faster, consistent and repeatable server deployment helping to optimize operations and reduce costs. And with automated monitoring, tracking, auditing and reporting of your systems, VMs, and containers across your development, test and production environments, you can ensure compliance with internal security policies and external regulations.
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