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OpenText ZENworks Configuration Management vs SUSE Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
OpenText ZENworks Configura...
Ranking in Configuration Management
24th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SUSE Manager
Ranking in Configuration Management
15th
Average Rating
8.6
Reviews Sentiment
4.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.6%, down from 9.9% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.8%, up from 1.4% compared to the previous year. The mindshare of SUSE Manager is 2.7%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.6%
SUSE Manager2.7%
OpenText ZENworks Configuration Management1.8%
Other90.9%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.
Shivamp Kachole - PeerSpot reviewer
Associate System Engineer at Dhanyaayai enterprise private limited
Centralized management has transformed how I automate patching and control thousands of Linux servers
I find that while SUSE Manager is generally good, the initial setup and repository synchronization can be a little complex, especially for new users or those working in disconnected environments. Troubleshooting sometimes requires checking multiple logs, and I believe the user interface could be more intuitive for some advanced tasks. Better built-in troubleshooting guidance and easier repository management would improve the overall experience. Additionally, the official documentation is not comprehensive enough; many commands are missing, and it could benefit from screenshots to help with installation, such as adding clients. I believe that more built-in health checks and clearer error messages would greatly assist not just me but everyone in the organization during troubleshooting. Simplifying the proxy configuration and disconnected environment setup would also save time. Overall, the product is stable and works well once it is configured properly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"The solution has reduced the risk of security breaches by 30%."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"Microsoft Intune is cost-effective, providing ROI through the time saved for support teams and people working with computers."
"The honest truth is that Microsoft Intune is the future."
"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
"The most valuable feature is the impact analysis."
"SUSE Manager allows you to control Red Hat servers, SUSE Enterprise Linux, CentOS, Open SUSE, and Ubuntu, which is something new that other tools do not support."
"SUSE Manager is valuable for managing systems, patching, and utilizing SaltStack connectivity for various installations and other routines."
"The biggest advantage of SUSE Manager is that it centralizes everything—from client registration and patching to automation and compliance."
"What I appreciate best about SUSE Manager is that it supports most of the Linux flavors."
"SUSE Manager is the best solution for maintaining the Linux environment"
"One of the most powerful things that I noticed when I arrived was that it was underutilized, and there are all of these automation capabilities that SUSE Manager has, which have saved just so much time for me."
"Regarding SUSE Manager, one of the most valuable features is the logical volume manager and file management, which allows for expanding files whenever we need more space on disk for the files and HANA."
"SUSE Manager helps to optimize operations at a reduced cost."
 

Cons

"Reliability is something that I feel there is a tad bit of concern. The only point is that we need to sync multiple times to get something pushed through."
"There could be more features added. For me, as I mentioned, one area is the reporting. If the reporting became better, I think you would not need to use more RMMs."
"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."
"Lacking in features such as Wi-Fi and network security."
"Unfortunately, Intune’s management extension does not provide the same level of logging, and I lack the visibility in Intune that I had with SCCM."
"For additional functionality, I suggest that Microsoft could expand on asset management. Since the platform is there, they could develop it into a full-fledged asset management system."
"In Microsoft Intune, there is significant slowness, and there needs to be more logs when we deploy software, parameters, or scripts to troubleshoot problems and errors in the interface, workstations, and Android devices."
"There is room for improvement in Microsoft Intune's understanding and user experience as the interface is easy to navigate for deploying applications and finding user information, but I think there should be a reduction in dependency on on-premises infrastructure and focus on artificial intelligence and automation to improve further."
"The infrastructure itself is stable, but the agent has a lot of problems."
"It needs dashboards."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"I find that while SUSE Manager is generally good, the initial setup and repository synchronization can be a little complex, especially for new users or those working in disconnected environments."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
"I really would like to have a broader library of VCP's or playbooks that I can deploy."
"From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging."
"We sometimes have server issues and need to restart the service."
"The initial setup of SUSE Manager is quite complex."
"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."
 

Pricing and Cost Advice

"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"The price could be better."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"I am satisfied with the pricing."
"Microsoft Intune is not cost-effective as a standalone product."
"I have no comment on pricing of the solution."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"This is a really good tool for the money."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
University
30%
Construction Company
9%
Government
9%
Comms Service Provider
7%
Outsourcing Company
16%
Financial Services Firm
11%
Energy/Utilities Company
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

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Ask a question
Earn 20 points
What needs improvement with SUSE Manager?
I find that while SUSE Manager is generally good, the initial setup and repository synchronization can be a little co...
What is your primary use case for SUSE Manager?
My main use case for SUSE Manager was to configure it for client purposes, specifically for centralized Linux system ...
What advice do you have for others considering SUSE Manager?
For those looking into using SUSE Manager, I recommend spending time understanding the architecture before proceeding...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Tech Mahindra, NNIT, ASIC
Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet
Find out what your peers are saying about OpenText ZENworks Configuration Management vs. SUSE Manager and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.