Users appreciate OpenText ZENworks Configuration Management's automation capabilities, ease of deployment, and centralized control for managing endpoints. They highlight efficient software distribution, patch management, and device health monitoring. Enhanced security features and reliable remote management are also frequently mentioned. The flexibility in customizing configurations, robust reporting tools, and seamless integration with other systems stand out as significant benefits.
- "Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
- "Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
- "We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
Users indicate that OpenText ZENworks Configuration Management needs better technical support and documentation. They find the initial setup and deployment processes complex and time-consuming. Users express that system performance issues and instability hinder productivity. Feedback indicates that the mobile device management functionality could be enhanced for more seamless integration. Several users mention the need for improved scalability options and greater flexibility in customization to better align with diverse IT environments and requirements.
- "The native UI should be simplified because it is outdated and a little bit over-complicated."
- "It needs dashboards."
- "The infrastructure itself is stable, but the agent has a lot of problems."
