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Chef vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Chef
Ranking in Configuration Management
11th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Build Automation (13th), Release Automation (6th)
OpenText ZENworks Configura...
Ranking in Configuration Management
23rd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of Chef is 3.5%, up from 1.7% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 2.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
Chef3.5%
OpenText ZENworks Configuration Management2.2%
Other88.9%
Configuration Management
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Walter Ochieng Odhiambo - PeerSpot reviewer
Software Engineer and Tester at Safaricom
Automation has transformed daily infrastructure work and now frees teams to focus on new challenges
One thing that Chef needs to improve on is making it available in as many languages as possible. There should be a focus on how to make it understandable, not just to infrastructure people, but also to those working in monitoring. How can we ensure that it is part of their daily input? That is something that still has a small missing link. We are almost there, but it can help us achieve outcomes in the future in terms of objectives, not just workflows and visibility. How can we make real-time interactive dashboards more available? Look at what kind of tools can be integrated with them, not just working with the ones like Chef Kitchen and Habitat, but trying to make it even more flexible than what we have right now. On support, I think there should be more focus on how we can achieve AI automations in answering questions for beginners and addressing deep concerns without general manual management.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stable solution at a good price."
"Intune's most valuable features are the device, compliance, and configuration policies."
"The core management feature in Intune is invaluable to us, especially considering the challenges we often face with System Center when pushing external updates."
"By using Microsoft Intune, I can control my Outlook on my phone, and whenever I try to open any file attachment, it will be more secure."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"It's really easy to access."
"I would definitely recommend using Chef."
"It has decreased a lot of man-hours that we were previously spending doing stuff which we now manage with Chef, decreased the time to fix production issues, and reduced the number of production issues since using Chef to automate our provisioning."
"We have seen a lot of ROI, our customers really enjoy the tool, and we are able to save in development time and deployment time, making it easier to manage the environments."
"The most valuable feature is automation."
"Stable and scalable configuration management and automation tool. Installing it is easy. Its most valuable feature is its compliance, e.g. it's very good."
"The scalability of the product is quite nice."
"One thing that we've been able to do is a tiered permission model, allowing developers and their managers to perform their own operations in lower environments. This means a manager can go in and make changes to a whole environment, whereas a developer with less access may only be able to change individual components or be able to upgrade the version for software that they have control over."
"The most valuable feature is the language that it uses: Ruby."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
"The most valuable feature is the impact analysis."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
 

Cons

"One area where Microsoft Intune could improve is policy troubleshooting and reporting. Identifying why a device is non-compliant or why a deployment failed can sometimes require longer than expected."
"There are a lot of updates coming from Microsoft that suddenly affect our security policies."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"Microsoft Intune is a very strong platform, but there are still some areas where it could improve."
"One thing I would suggest is that servers are not getting managed through Microsoft Intune."
"Unfortunately, Intune’s management extension does not provide the same level of logging, and I lack the visibility in Intune that I had with SCCM."
"We have spoken to the technical support on a few occasions. They have only ever provided us with minimal information."
"There can be delays in the deployment of new policies."
"There is a slight barrier to entry if you are used to using Ansible, since it is Ruby-based."
"Chef could get better by being more widely available, adapting to different needs, and providing better documentation."
"Since we are heading to IoT, this product should consider anything related to this."
"Chef has a very steep learning curve, especially for beginners."
"Support and pricing for Chef could be improved."
"Since we are heading to IoT, this product should consider anything related to this."
"The time that it takes in terms of integration. Cloud integration is comparatively easy, but when it comes to two-link based integrations - like trying to integrate it with any monitoring tools, or maybe some other ticketing tools - it takes longer."
"There appears to be no effort to fix the command line utility functionality, which is definitely broken, provides a false positive for a result when you perform the operation, and doesn't work."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"It needs dashboards."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"The infrastructure itself is stable, but the agent has a lot of problems."
 

Pricing and Cost Advice

"It's affordable for the protection it gives. There are no additional costs."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"We are able to save in development time, deployment time, and it makes it easier to manage the environments."
"I wasn't involved in the purchasing, but I am pretty sure that we are happy with the current pricing and licensing since it never comes up."
"Purchasing the solution from AWS Marketplace was a good experience. AWS's pricing is pretty in line with the product's regular pricing. Though instance-wise, AWS is not the cheapest in the market."
"When we're rolling out a new server, we're not using the AWS Marketplace AMI, we're using our own AMI, but we are paying them a licensing fee."
"Pricing for Chef is high."
"Chef is priced based on the number of nodes."
"The price per node is a little weird. It doesn't scale along with your organization. If you're truly utilizing Chef to its fullest, then the number of nodes which are being utilized in any particular day might scale or change based on your Auto Scaling groups. How do you keep track of that or audit it? Then, how do you appropriately license it? It's difficult."
"We are using the free, open source version of the software, which we are happy with at this time."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Comms Service Provider
11%
Financial Services Firm
11%
Computer Software Company
8%
Healthcare Company
7%
University
31%
Government
10%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business153
Midsize Enterprise59
Large Enterprise180
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise19
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Chef?
My experience with pricing, setup cost, and licensing is that we sidestepped it by using Cinc because none of the fun...
What needs improvement with Chef?
I would add that Ruby is a domain-specific language in the Chef dialect, which is a learning curve, but so is Terrafo...
What is your primary use case for Chef?
My main use case for Chef is configuration and deployments. We receive blank servers and use Chef to build predefined...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Facebook, Standard Bank, GE Capital, Nordstrom, Optum, Barclays, IGN, General Motors, Scholastic, Riot Games, NCR, Gap
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about Chef vs. OpenText ZENworks Configuration Management and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.