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OpenText ZENworks Configuration Management vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
OpenText ZENworks Configura...
Ranking in Configuration Management
24th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Configuration Management
21st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Network Monitoring Software (25th), Server Monitoring (14th), IT Infrastructure Monitoring (20th), Log Management (41st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of September 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.4%, down from 9.4% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.8%, up from 1.5% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.4%
WhatsUp Gold2.0%
OpenText ZENworks Configuration Management1.8%
Other91.8%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user experience of Microsoft Intune is very friendly and the interface is very good."
"Microsoft Intune is a tool designed for enterprise customers to protect enterprise data from leakage or sharing."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"It has a useful device management feature."
"Microsoft Intune is the best solution available; we can connect with any device and handle all queries, which sets it apart from other tools available in the market."
"Microsoft Intune has positively impacted our organization by improving our overall security posture through enforcing compliance policies and reducing access from unmanaged devices."
"One valuable feature of Microsoft Intune is the enrollment process, which is user-based, making it easier to manage compared to AirWatch."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
"The most valuable feature is the impact analysis."
"The installation and configuration process are easy."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The solution effectively monitors network devices and servers."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The new version has a lot of improved features."
 

Cons

"Currently, BitLocker does not support BYOD enrollment, which is a product limitation."
"Reliability is something that I feel there is a tad bit of concern. The only point is that we need to sync multiple times to get something pushed through."
"The main differences between Intune and other products are, like I mentioned, in terms of the Mac. If the customers are majorly moving and adopting Mac laptops while they are using the Intune, they are leaving for other platforms, like Workspace ONE and vMOX."
"For autopilot, there should be more granularity on the settings that they offer at this stage."
"It could offer more attributes for authentication."
"With Microsoft technical support, they only fix Teams and when they are open, they're mostly trying to close again at the quickest time."
"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."
"Microsoft Intune could improve its reporting and troubleshooting tools since diagnosing policy sync and deployment issues can still feel a bit complicated at times."
"It needs dashboards."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"The infrastructure itself is stable, but the agent has a lot of problems."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"The product is old and not updated."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"There is a very big gap in the support."
 

Pricing and Cost Advice

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"Its pricing seems reasonable."
"There is a license needed to use the solution and we are on an annual license."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"I would rate the price a four out of ten with ten being the most expensive."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"Intune is included in the Microsoft 365 licensing package that we have."
"This is a really good tool for the money."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There is a license needed to use WhatsUp Gold."
"Pricing is reasonable compared to other products."
"The pricing can be on the expensive side when considering competing products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
University
31%
Construction Company
9%
Government
9%
Transportation Company
7%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

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Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information fir...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complic...
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Tech Mahindra, NNIT, ASIC
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about OpenText ZENworks Configuration Management vs. WhatsUp Gold and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.