Executive SummaryUpdated on Jun 19, 2025
OpenText Core Endpoint Protection and Microsoft Defender for Business offer a range of endpoint security features. OpenText holds an advantage for pricing and support, making it appealing to cost-conscious users. Microsoft Defender is preferred for its robust features and integration capabilities, providing more comprehensive security valued by users despite its higher cost.
Features: Microsoft Defender for Business stands out for its integrated ecosystem, robust threat detection, and AI-powered predictive analysis, particularly beneficial for organizations using Microsoft products. In contrast, OpenText Core Endpoint Protection is valued for its lightweight design, quick deployment, and user-friendly cloud console, making it efficient for smaller networks with minimal resource requirements.
Room for Improvement: OpenText could enhance reporting, bolster DNS support, and address occasional slowdowns and vulnerabilities. Microsoft Defender needs to reduce false positives, improve interoperability with non-Microsoft environments, and enhance proactive threat response time. Customers expect better support and communication from Microsoft.
Ease of Deployment and Customer Service: OpenText offers flexible deployment on public, private, and hybrid clouds, with generally positive support, despite occasional inconsistencies. Microsoft Defender provides similar deployment options, seamlessly integrating into the Microsoft ecosystem. However, customer service feedback is mixed, highlighting room for improvement in technical support.
Pricing and ROI: OpenText Core Endpoint Protection is seen as cost-effective, especially for large deployments with per-agent monthly fees. Microsoft Defender offers competitive pricing through inclusion in Office 365 premium subscriptions, though it can be costly for smaller businesses. Both solutions report good ROI, with Microsoft Defender’s ecosystem integration contributing additional value.
