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Microsoft Defender for Office 365 vs Red Canary comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Microsoft Defender for Office 365 improves efficiency and security, reducing costs and breaches through automation and integrated features.
Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
It has also decreased our time to detection and response by about 15 to 20 percent.
Technology support manager at Alfred State College
Overall, cost of owning and operating our system goes down.
Designation Chief Consultant at Avtow
It's hard to quantify the return on investment we've seen from Microsoft Defender for Office 365.
Chief Architect at a tech vendor with 1,001-5,000 employees
We have probably spent maybe 15% of the time that we were spending on incident investigation and system monitoring, demonstrating a return on investment.
Head of Information Security and Privacy at Ovative Group
 

Customer Service

Sentiment score
5.7
Microsoft Defender for Office 365 offers varying support experiences, with quick resolutions for simple issues but delays for complex cases.
Sentiment score
8.7
Red Canary's customer service is highly rated for excellent communication, frequent interactions, and effective emergency response.
Over the past two years, there have been no critical problems.
Solution Consultant at BIM Group of Companies
we opened tickets, and they typically resolve them quickly.
Chief Architect at a tech vendor with 1,001-5,000 employees
With a subscription for Microsoft Defender for Office 365, it is an eight. Without it, it is a six.
Manager at a tech services company with 10,001+ employees
In emergencies, there is an on-call person available to resolve issues immediately.
SOC Analyst at Valorant
Their customer support is excellent.
Head of Information Security and Privacy at Ovative Group
 

Scalability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 scales efficiently, adapting to various environments, providing robust security for organizations of all sizes.
Sentiment score
7.0
Red Canary is praised for scalability and seamless data integration, suitable for diverse clients, though cost may affect smaller enterprises.
We have never faced scalability problems, and Microsoft manages it effectively.
Solution Consultant at BIM Group of Companies
Microsoft Defender for Office 365 scales transparently for us, as we grew from 1,000 users to 3,000 users, and we didn't notice much difference.
Chief Architect at a tech vendor with 1,001-5,000 employees
Microsoft Defender for Office 365 scales with the growing needs of my company well.
Senior Client Director and Advisory Service Leader at Crossfuze
We've been able to connect and throw all of the data that we have access to over to their systems to parse, process, and monitor without issue.
Head of Information Security and Privacy at Ovative Group
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is praised for stability, efficient operation, high reliability, and intelligent threat detection despite minor bugs.
Sentiment score
8.4
Red Canary is praised for its stable and reliable performance, running smoothly without issues, ensuring user satisfaction.
I would rate the stability of Microsoft Defender for Office 365 as 10 over 10 because it's highly available, it works, and it does the job it is meant to do.
Cloud Solutions Architect at a tech services company with 201-500 employees
I have not experienced any downtime, crashes, or performance issues because of Defender.
Technology Associate at a financial services firm with 51-200 employees
The solution is stable, as we have been using it for the past two years.
Solution Consultant at BIM Group of Companies
 

Room For Improvement

Microsoft Defender for Office 365 needs improvements in threat detection, user interface, and clearer licensing with better support and integration.
Red Canary MDR needs improvements in pricing, language support, system features, and integration to better serve diverse clients.
The main area for improvement is simplifying the implementation and rollout process.
Infrastructure and Security Lead at Vedanta
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published.
Solution Consultant at BIM Group of Companies
There is a different console for different things; I just want one consolidated console.
Senior Director, Security Architecture & Engineering at a leisure / travel company with 10,001+ employees
Red Canary can be improved by continuing to add new features and capabilities.
Head of Information Security and Privacy at Ovative Group
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
SOC Analyst at Valorant
 

Setup Cost

Microsoft Defender for Office 365 offers great value for enterprises but has complex licensing, challenging for smaller businesses.
Despite higher costs, Red Canary's pricing is considered fair and valuable, enhancing security for enterprises at around $100/device.
We've likely saved 30% of costs.
Designation Chief Consultant at Avtow
Money-wise, it is a part of the Office 365 suite, making it slightly more expensive compared to Trend Micro.
Infrastructure and Security Lead at Vedanta
Microsoft is quite affordable with a lot of features available for any size organization.
Solution Consultant at BIM Group of Companies
The services are higher priced.
SOC Analyst at Valorant
 

Valuable Features

Microsoft Defender for Office 365 enhances security with features like Safe Links, threat detection, automation, and Microsoft integration.
<p>Red Canary streamlines MITRE ATT&amp;CK processes, EDR integration, and compliance, enhancing security and resource allocation in key industries.</p>
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
Technology support manager at Alfred State College
It provides end-to-end visibility on email threats such as phishing, extending beyond Exchange Online Protection.
Solution Consultant at BIM Group of Companies
The value of the DLP feature is significant to us because we have internal data, sometimes sensitive, and the users may not always be aware of security and privacy, which might lead them to send out information mistakenly to external parties.
Chief Architect at a tech vendor with 1,001-5,000 employees
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
SOC Analyst at Valorant
In my experience, the best features Red Canary offers are their team, their monitoring team, their expertise at incident investigation, and a focus on suspicious or actual indicators of compromise to ensure that we're not spending time just reviewing logs, but that we're actually looking at things that may indicate we have broader issues.
Head of Information Security and Privacy at Ovative Group
 

Categories and Ranking

Microsoft Defender for Offi...
Ranking in Advanced Threat Protection (ATP)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Email Archiving (1st), Email Security (2nd), Microsoft Security Suite (8th), Secure Email Gateway (SEG) (1st)
Red Canary
Ranking in Advanced Threat Protection (ATP)
24th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Endpoint Detection and Response (EDR) (36th), Managed Detection and Response (MDR) (9th), Risk-Based Vulnerability Management (17th)
 

Mindshare comparison

As of May 2026, in the Advanced Threat Protection (ATP) category, the mindshare of Microsoft Defender for Office 365 is 6.7%, down from 14.9% compared to the previous year. The mindshare of Red Canary is 1.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Microsoft Defender for Office 3656.7%
Red Canary1.9%
Other91.4%
Advanced Threat Protection (ATP)
 

Featured Reviews

Emeka Ndulu - PeerSpot reviewer
Cloud Solutions Architect at a tech services company with 201-500 employees
Improves threat visibility and response while reducing manual tasks and training users against phishing
I appreciate the attack simulation feature whereby I get to train users and educate them on how to identify phishing emails and spam emails, as well as the anti-spam protection. It gives me visibility into my threat environment and threat landscape to ensure that I am one step ahead of any likelihood of threats within my environment. I get to detect it and respond, so the threat intelligence is very effective. Microsoft security solutions save my time. It saves money because once I protect my environment, I don't lose money. It has decreased my detection time and my time to respond.
JH
Head of Information Security and Privacy at Ovative Group
Gained trusted 24/7 threat coverage and now focus security efforts on architecture and design
In my experience, the best features Red Canary offers are their team, their monitoring team, their expertise at incident investigation, and a focus on suspicious or actual indicators of compromise to ensure that we're not spending time just reviewing logs, but that we're actually looking at things that may indicate we have broader issues. The Red Canary team's expertise stands out compared to others I've worked with because their team is organized into smaller pods that support a given number of clients, so they're not just a bevy of operators going around the clock. The teams themselves have coordination and cohesion, and they get to know us. Their integrations into the different platforms and systems that we use all line up with our needs, whereas a number of other platforms offered a different variety of integrations that did not line up with our requirements. Red Canary has positively impacted my organization because I don't have to spend and hire resources to look at logs, which has enabled us to do much more in terms of improving security across the organization. With the freed-up resources, we've been able to implement CSPM, SAST, software testing tooling, and engage much more closely with our developers and engineers to focus on secure architecture and design.
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893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise32
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
My experience with pricing, setup, and licensing is that it's actually quite reasonable even on the licensing side as a standalone product. It's very competitive compared to what competitors are ch...
What needs improvement with Microsoft Defender for Office 365?
I think Microsoft Defender for Office 365 can be improved by creating more educational pieces about not just looking for malware. We are seeing a lot more malware-less emails that Defender for Offi...
What is your primary use case for Microsoft Defender for Office 365?
My main use cases for Microsoft Defender for Office 365 include email hygiene.
What needs improvement with Red Canary MDR?
Red Canary can be improved by continuing to add new features and capabilities to what they are looking at, including the types of data they're looking at and the types of systems that they're integ...
What is your primary use case for Red Canary MDR?
My main use case for Red Canary is to ensure I can sleep at night by getting 24/7 coverage by a capable team to investigate any alerts for the systems that we have in place to ensure we don't have ...
 

Also Known As

MS Defender for Office 365
Red Canary Managed Detection and Response (MDR)
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Find out what your peers are saying about Microsoft Defender for Office 365 vs. Red Canary and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.