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Microsoft Defender XDR vs ReliaQuest GreyMatter comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Extended Detection and Response (XDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Microsoft Defender XDR
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
109
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), Microsoft Security Suite (4th)
ReliaQuest GreyMatter
Ranking in Extended Detection and Response (XDR)
27th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (10th), Managed Detection and Response (MDR) (18th)
 

Mindshare comparison

As of May 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.7%, down from 5.1% compared to the previous year. The mindshare of Microsoft Defender XDR is 4.5%, down from 6.1% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Microsoft Defender XDR4.5%
Cortex XDR by Palo Alto Networks4.7%
ReliaQuest GreyMatter0.9%
Other89.9%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
AS
Manager at Softcell Technologies Limited
Centralized threat detection has improved response times but still needs better integrations
Microsoft Defender XDR simplifies cross-domain investigations for the SOC team. Instead of switching between separate endpoint, email, identity, and cloud security tools, the analysts can investigate correlated incidents from a single console with unified telemetry and timelines. The best features Microsoft Defender XDR offers are cross-domain incident correlation, automated investigation and response, and unified visibility across endpoint, identity, email, and cloud workloads. The attack timeline and correlated incident view are especially valuable because they help analysts understand the full attack chain quickly without manually stitching data from multiple security tools. The automated investigation and response capabilities in Microsoft Defender XDR save a significant amount of manual effort for the SOC team. Routine tasks like alert correlation, endpoint isolation, malware analysis, and remediation recommendations are automated, which reduces analyst workload and improves response time for common incidents. One underrated feature in Microsoft Defender XDR is the unified attack timeline and identity correlation capabilities. It gives analysts a clear end-to-end view of user, email, data, device, and identity activity during an incident, which makes root cause analysis and lateral movement tracking much easier. Microsoft Defender XDR has improved our overall security visibility and helped reduce the time required to detect and respond to threats across endpoints, identities, email, and cloud workloads. It also improved our SOC efficiency by centralizing investigations and automating repetitive response actions, which reduced operational overhead significantly.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"The good thing about the product is that it's always scanning."
"The tool's use cases are relevant to security."
"Overall, it's a great platform; it integrates very well with other solutions from Palo Alto and also with our vendors, the ease of use is excellent, I love the root cause analysis from Cortex, which is amazing, and in a few clicks you can have the full root cause."
"The initial setup is easy."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"The stability of this product is very good."
"Traps pays for itself within the first 16 months of a three-year subscription."
"The incident-level visibility across the cyber attack chain when using Microsoft Defender XDR is great."
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"The email protection feature is the most valuable because our risks primarily lie there, and it seems to be the most popular target."
"Microsoft Defender XDR's capability to automatically disrupt advanced cyber attacks is very effective."
"I have found the ability to delete unwanted threats beneficial."
"In Microsoft 365 vendor products, monitoring and connectivity across all Microsoft and third-party connectors enable viewing of all activity within those environments."
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"Microsoft 365 Defender's most valuable feature is the ability to control the shadow IP."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"The solution lags to the real-time scenarios here and there."
"A little bit more automation would be nice."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"The dashboard should be easier to use. There is also improvement needed in the reporting when it comes to exporting or scheduling reports."
"Microsoft tends to provide too many features, which makes the solution prone to bugs."
"There could be a way to proactively monitor unusual activity ."
"The solution can improve the rules and privileges it offers."
"I do think that maybe having a feature within my organization where there are three different domains within which we have to operate would be helpful, as there is currently no unified view within the domains."
"Microsoft Defender XDR could be improved in terms of speed, especially backend speed."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The pricing is okay, although direct support can be expensive."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"This is an expensive solution."
"Cortex XDR is a costly solution."
"The solution is expensive. It's pricing is on a yearly-basis."
"The tool's price is moderate."
"I believe the pricing is fair and acceptable. I consider it to be reasonable and satisfactory."
"Microsoft Defender XDR is included in our license."
"There are no issues with pricing, but sometimes, the clarity in licensing is a concern."
"Its licensing and pricing are handled by someone else. My role is limited to incidents or issues with the portal, but you get what you pay for. It is worth the cost."
"365 Defender can get expensive because you pay per gigabyte of data ingested. On the other hand, much of the data available in the other Microsoft security solutions are made available relatively cheaply—sometimes at cost or for free. Integrating only a limited set of third-party solutions with Sentinel would be cost-effective. It's much more affordable if companies only have Microsoft stuff."
"Microsoft purposely makes its license combinations complex and includes combinations like Microsoft 365 E3 and Microsoft 365 E5, Office 365 E3, Office 365 E5, and Office 365 E1, so you get confused. Microsoft tries to sell you a bundle of a lot of things together."
"I believe that the pricing of the licensing is fair."
"The product is fairly priced for what we get from it."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
Comms Service Provider
7%
Financial Services Firm
11%
Manufacturing Company
8%
Construction Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise29
Large Enterprise40
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and p...
What is your experience regarding pricing and costs for Microsoft 365 Defender?
My experience with the pricing, setup costs, and licensing of Microsoft Defender XDR is that we are on an E5 license,...
What needs improvement with Microsoft 365 Defender?
From my perspective, Microsoft Defender XDR can be improved with better visibility in certain areas where I can trigg...
What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Information Not Available
Find out what your peers are saying about Microsoft Defender XDR vs. ReliaQuest GreyMatter and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.