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Microsoft Defender XDR vs ReliaQuest GreyMatter comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Microsoft Defender XDR
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
108
Ranking in other categories
Endpoint Detection and Response (EDR) (9th), Microsoft Security Suite (4th)
ReliaQuest GreyMatter
Ranking in Extended Detection and Response (XDR)
32nd
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Digital Risk Protection (11th), Managed Detection and Response (MDR) (19th)
 

Mindshare comparison

As of November 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.7%, down from 5.8% compared to the previous year. The mindshare of Microsoft Defender XDR is 3.5%, down from 5.8% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.7%
Microsoft Defender XDR3.5%
ReliaQuest GreyMatter0.9%
Other90.9%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2812758 - PeerSpot reviewer
Infosec at a government with 10,001+ employees
Integrated defenses have unified threat hunting, phishing simulations, and identity investigations
I appreciate Microsoft Defender XDR's MDE, Microsoft Defender tool, which has Attack Simulator. Instead of doing a phishing campaign and getting a separate tool, Microsoft Defender XDR does it all. These features of Microsoft Defender XDR have helped us conduct a phishing campaign quarterly, which has been beneficial. I also appreciate the fact that it has Defender for Office integrated, Defender for Identity, and everything integrated together. I would describe the process of using Microsoft Defender XDR to prioritize incidents in my security operations as quite decent. I appreciate the automatic alerting system where any incidents or alerts we receive come directly to our email. From there, we can open the email, go directly to Microsoft Defender XDR, and start our investigations and remediations. I perceive the integration of security and identity access management in Microsoft Defender XDR as affecting my identity protection strategies very well because it is well integrated with Purview, integrated well with Entra ID, and integrated well with Exchange. I especially appreciate MDO, the Office product. If anything happens and I want to conduct an investigation, it takes me directly to Exchange, where I can also investigate any emails or phishing incidents. Instead of going to different portals, everything can be done from Microsoft Defender XDR. If necessary for further investigation, Microsoft Defender XDR then directs me to that environment. I would assess the integration of AI in guiding security actions within Microsoft Defender XDR as quite positive. Recently, Security Copilot went big, and it is beneficial that I can use that, especially to write KQL. I can do threat hunting features and intelligence all within using Microsoft's Security Copilot. It also has a nice AI feature for threat hunting. I know that all the Defender logs go to Sentinel, and I can pull it up from Microsoft Defender XDR or from Sentinel. The fact that I can actually do all that within Microsoft Defender XDR is a nice feature. In the top module, I can do threat lookups, and I can actually type KQLs in Microsoft Defender XDR and look up incidents. Predictive shielding has had a nice impact on my proactive security measures. It is beneficial that it has, similar to Entra ID, a secure score. For me to improve the product, the secure score helps me out. If I rate it from highest to lowest, I can see what things I can improve. Secure score helps me see what areas I can improve in Microsoft Defender XDR to increase my score and bring it to 80 or more. Knowing Microsoft Defender XDR from using it since 2019, before COVID days, I know that they have improved significantly. It is much more user-friendly and has a very nice vulnerability feature that I find handy and useful. The fact that this feature integrates into Intune is also very decent.
Omkar Korulkar - PeerSpot reviewer
Technology Analyst at a tech vendor with 10,001+ employees
Centralized visibility has improved SOC investigations and supports faster, more accurate incident response
I think ReliaQuest GreyMatter could be improved further in a few areas. First, I want to see more flexibility in dashboard customization so analysts can configure views based on their roles and investigation requirements. Second, improving alert correlation accuracy and reducing overall false positive rates would help analysts focus on genuine possible threats rather than spending time validating repetitive low-priority alerts or false positives. Third, more detailed investigation timelines, better reporting capabilities, and simpler investigation integration configuration would make the platform more effective. I suggest continuously improving automation workflows to reduce repetitive manual tasks while allowing analysts to maintain control over critical response actions. Overall, I think these enhancements can make the platform more user-friendly and improve the efficiency of SOC operations. One additional improvement would be enhancing the investigation experience by providing more detailed context directly within the alert. For example, having a clear incident timeline, related alerts, historical activity, and threat intelligence information available in one place would make investigations easier. I believe these improvements would make day-to-day SOC operations smoother and allow analysts to focus more on proactive threat hunting and other complex investigations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The information the dashboard provides is very clear."
"Its ability to react to cyber data attacks is awesome."
"They did what they said, and this solution could apply to any scenario."
"The most valuable feature of Cortex XDR by Palo Alto Networks is its machine-learning capabilities. Additionally, there is full integration with other solutions."
"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."
"It's a nice product that's stable and scalable."
"The product's initial setup phase is very easy."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"We use Microsoft 365 Defender to help secure threats of the Office package, such as Word, Excel, and PowerPoint, and additionally, it can fix issues."
"The proactive remediation aspects and the surfacing of suspicious activity for investigation and escalation are the key aspects we appreciate most."
"On the Windows side, Microsoft Defender XDR is definitely integrated into the operating system. Once we have it on the security dashboard, we can see a real-time storyline."
"The feature of Microsoft Defender XDR that I preferred the most traditionally was its focus on endpoint protection, but now identity is right up there with endpoint security. Identity is important because different compromises start at the identity level. This allows us to understand what actions are being taken, who is doing them, and whether it is actually them."
"I like 365 Defender's advanced threat hunting. The dashboard is user-friendly with templates for site policies, etc. The most important use case is evaluating the risk links and applications."
"The best feature is probably the alert generation. When I do a security reset, the other session triggers instantly from the Defender console, and I can work on it. The policies are three times, but they are also ready to install it."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"One of the best features that ReliaQuest GreyMatter offers is the ability to bring together security tools and data that support threat investigation, detection, and response."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"As an improvement, I would like to see enhanced connection speeds."
"We would also like to have advanced tech protection and email scanning."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"The product's pricing could be better."
"The tool needs to be improved in terms of integration and interface."
"Product might have some bugs."
"This is a very costly product."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"The onboarding and offboarding need improvement. I work with other vendors as well, and they have an option to add a device or remove a device from the portal, whereas with Microsoft 365 Defender, we need to do that manually. However, once you do that, everything can be controlled through the portal, but getting the device onboarded and offboarded is currently manual. If we have an option to simply remove a device from the portal or get a device added from the portal, it would be more convenient. The rest of the features are similar. This is the only area where I found it different from others. I would also like to be able to simply filter with a few of the queries that are already there."
"At times, there may be delays in the execution of certain actions and their effects."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"For some scenarios, it provides good visibility into threats, and for some scenarios, it doesn't. For example, sometimes the URLs within the emails have destinations, and you do get a screenshot and all further details, but it's not always the case. It would be good if they did a better job of enabling that for all the emails that they identified as malicious. When you get an email threat, you can go into the email and see more details, but the URL destination feature doesn't always show you a screenshot of the URL in that email. It also doesn't always give you the characteristics relating to that URL. It would be quite good if the information is complete where it says that we identified this URL, and this is what it looks like. There should be some threat intel about it. It should give you more details."
"There's still some more work to be done there. Additionally, the limited terminal live access an analyst has is very restricted."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"Areas that have room for improvement include user interface and integration."
"ReliaQuest GreyMatter is stable to a certain extent, but there is still some room for improvement."
 

Pricing and Cost Advice

"Cortex XDR's pricing is ok."
"The solution is expensive. It's pricing is on a yearly-basis."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The tool's price is moderate."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"It is "expensive" and flexible."
"365 Defender can get expensive because you pay per gigabyte of data ingested. On the other hand, much of the data available in the other Microsoft security solutions are made available relatively cheaply—sometimes at cost or for free. Integrating only a limited set of third-party solutions with Sentinel would be cost-effective. It's much more affordable if companies only have Microsoft stuff."
"The functionality is fantastic, but for medium and small-sized companies it's overpriced. It would be better if it were a little bit cheaper."
"It can be complex to navigate since customers have varying licensing agreements across Microsoft. If they go straightforward with E5 for all users, it's simple, but combinations based on budget constraints can complicate things."
"Defender plan 1 is tenant-wise, and Defender plan 2 is per-user, which makes it more expensive. To have certain features, you would need to purchase the E5 license. For all of the capabilities that the tool provides, the price, though it can be high, is fair."
"The product is fairly priced for what we get from it."
"It is fairly priced because we get complete integrated services with the E5 license."
"The solution is affordable, and we haven't been hit with any hidden costs. The subscription model is straightforward, and it's easy to understand how much additional features cost. If we need to cancel a license or feature, we do that well in advance to avoid being charged for it, but overall, the pricing and licensing are simple and easy."
"Licensing is somewhat confusing, particularly when presenting our pitch decks to stakeholders and leveraging key features in premium SKUs, but we managed with some assistance from Microsoft."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Financial Services Firm
8%
Outsourcing Company
8%
Comms Service Provider
8%
Computer Software Company
8%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise28
Large Enterprise41
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Microsoft 365 Defender?
My experience with the pricing, setup costs, and licensing of Microsoft Defender XDR is that we are on an E5 license,...
What needs improvement with Microsoft 365 Defender?
From my perspective, Microsoft Defender XDR can be improved with better visibility in certain areas where I can trigg...
What is your primary use case for Microsoft 365 Defender?
My main use cases for Microsoft Defender XDR are telemetry, advanced hunting, and the ability to perform host isolati...
What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Information Not Available
Find out what your peers are saying about Microsoft Defender XDR vs. ReliaQuest GreyMatter and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.