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Microsoft Entra ID vs OpenText Access Manager with Managed Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
276
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
OpenText Access Manager wit...
Ranking in Access Management
22nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (2nd)
 

Mindshare comparison

As of May 2026, in the Access Management category, the mindshare of Microsoft Entra ID is 12.9%, down from 27.1% compared to the previous year. The mindshare of OpenText Access Manager with Managed Services is 2.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID12.9%
OpenText Access Manager with Managed Services2.3%
Other84.8%
Access Management
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
A mature, powerful product with good integration capabilities
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Installation is straightforward. It only took a couple of hours to set everything up."
"It certainly centralizes usernames, and it certainly centralizes credentials. Companies have different tolerances for synchronizing those credentials versus redirecting to on-prem. The use case of maturing into the cloud helps from a SaaS adoption standpoint, and it also tends to be the jumping-off point for larger organizations to start doing PaaS and infrastructure as a service. So, platform as a service and infrastructure as a service kind of dovetail off the Active Directory synchronization piece and the email and SharePoint. It becomes a natural step for people, who wouldn't normally do infrastructure as a service, because they're already exposed to this, and they have already set up their email and SharePoint there. All of the components are there."
"We're using the whole suite: device management, user credentials, everything that's possible."
"Microsoft Authenticator is highly secure."
"We're using the whole suite: device management, user credentials, everything that's possible."
"Entra ID's ability to sync with the local Active Directory provides redundancy, allowing authentication via cloud features even if the local Active Directory faces issues. The SSO features with app registrations are also crucial, as we use Azure globally, allowing role and permission assignments directly from Entra."
"The most valuable features in Active Directory are the password writeback product and the MDM technology."
"I believe that this solution has simplified our work environment; we have over 13,000 users and this is very helpful to connect everything."
"I would recommend NetIQ Access Manager; it is a very, very good alternative to Microsoft, Micro Focus is very big and offers good technical services, and the solution is very good, fast, simple to operate, and has very good production time to market."
"The single sign-on feature is excellent."
"There are lots of options to customize the solution to your needs."
"It's very easy to integrate with applications."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"It's a very powerful product."
"The integration is quite easy because there are a lot of options for integrating with different applications, so it is very versatile."
"The single sign-on feature is excellent."
 

Cons

"There have been a couple of outages so that I would rate the stability around a seven out of 10."
"Azure Active Directory could be made easier to use. We have large amounts of data and storage. We are looking for video files and media content for applications, we will think about options, such as cloud storage or a CDN."
"Reading documentation could be simplified. Technical support could also be faster."
"The cost is one area that needs improvement."
"One challenge with Entra ID is its complexity, stemming from integrating many components into a single solution."
"I would appreciate seeing provisioning with HR systems improve in Microsoft Entra ID because they have capabilities out of the box for Workday and Bamboo, but we don't use those."
"My experience with the pricing, setup costs, and licensing has been that it is pretty complex."
"From an admin perspective, I would like to see improvement in the Microsoft Graph API."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"There is a major release going from version three to four or four to five. There seem to be issues up front, and then once you get to the third or fourth service pack to address those various issues, you're fine again."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"Occasionally, it's very difficult to get the solution running."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"The application portal could be improved with more options and easier customization."
"The application portal could be improved with more options and easier customization."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
 

Pricing and Cost Advice

"We are a non-profit organization, so we get good prices from Microsoft for their products. It is working well, but it could be cheaper. For the type of organization we are, it would be good if they could give a little bit more and be more generous like Google, which has completely free services. Microsoft has free versions or web services called Office 365 E1, which is free for use, but we want to have it with more qualified clients."
"The price of the solution's license is good."
"Compared to other Microsoft products, the cost is not too expensive. There's a free tier available, though it doesn't include all features. Overall, it's well-priced."
"Licensing fees are paid monthly."
"Azure AD comes with Office 365, so we are just paying for the Office 365 license."
"If you have a different IDP today, I would take a close look at what your licensing looks like, then reevaluate the licensing that you have with Microsoft 365, and see if you're covered for some of this other stuff. Folks sometimes don't realize that, "Oh, I'm licensed for that service in Azure." This becomes one of those situations where you have the "aha" moment, "Oh, I didn't know we can do that. Alright, let's go down this road." Then, they start to have conversations with Microsoft to see what they can gain. I would recommend that they work closely with their TAM, just to make sure that they are getting the right level of service. They may just not be aware of what is available to them."
"The P1 version costs $6 per user per month."
"The E5 plan we are using contains the premium plans for Azure Active Directory. We are not paying only for the Azure Active Directory Premium licenses. We have it already included within our E5 plan."
"The price of the solution is average."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
Computer Software Company
8%
Manufacturing Company
12%
Transportation Company
10%
University
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise41
Large Enterprise160
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with pricing, setup cost, and licensing is that going through and being able to use these things is always part of delivering an M365 bundle, so I don't think the experience is great ...
What needs improvement with Azure Active Directory?
Microsoft Entra ID can be improved by open-sourcing it. You already have Windows Subsystem for Linux, which is open-source Linux in Microsoft. One major shift for Microsoft would be using the commo...
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Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Find out what your peers are saying about Microsoft Entra ID vs. OpenText Access Manager with Managed Services and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.