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Microsoft Entra ID vs OpenText Access Manager with Managed Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
278
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (1st), Identity Management (IM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
OpenText Access Manager wit...
Ranking in Access Management
26th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (2nd)
 

Mindshare comparison

As of November 2026, in the Access Management category, the mindshare of Microsoft Entra ID is 9.9%, down from 21.8% compared to the previous year. The mindshare of OpenText Access Manager with Managed Services is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID9.9%
OpenText Access Manager with Managed Services2.2%
Other87.9%
Access Management
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
A mature, powerful product with good integration capabilities
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's not intuitive and we use it mainly for our Office 365 files. The integration between the two is interesting. However, the learning curve is high."
"The premier services we have are very good."
"Microsoft Entra ID acts as our core directory."
"The most valuable feature for me is enterprise applications. This functionality allows the building of applications that are tied into APIs that we can grant specific permissions and limit the scope of access."
"I find the stability of Microsoft Entra ID to be excellent."
"The most valuable feature is Identity and Access Management. As an IT administrator, this feature allows me to manage access for users and groups."
"We had a roadmap meeting with Microsoft a few months ago, and I know that Microsoft is working hard at listening to their customers, especially through COVID."
"The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution. This is the most advantageous point, that you can do anything on Azure without taking too much time."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"It's a very powerful product."
"The integration is quite easy because there are a lot of options for integrating with different applications, so it is very versatile."
"There are lots of options to customize the solution to your needs."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"The single sign-on feature is excellent."
"It's very easy to integrate with applications."
"I would recommend NetIQ Access Manager; it is a very, very good alternative to Microsoft, Micro Focus is very big and offers good technical services, and the solution is very good, fast, simple to operate, and has very good production time to market."
 

Cons

"Sometimes, users are not happy, but at the organizational level, it is good. It is costly, but the improvement is good in terms of performance and security."
"I would like it if Intune could manage MacOS or iOS directly. Right now, we have to use a third-party solution."
"For the end users, it can be confusing if they have worked for another company that had the Authenticator app."
"Microsoft support has some room for improvement. I avoid contacting them because it can be time-consuming. They don't necessarily find the solution, but you have to be on call for them to connect and do things on your system remotely. You have to schedule a time to meet with them, and it's somewhat inconvenient."
"Adding a new account can be tricky."
"The primary thing I would prioritize if we could do this again is the ability to keep a SAM account name instead of having to use a UPN. This causes considerable challenges for us as a customer because we have to reissue identities to everybody."
"Customers should be informed that public review features are not intended for production use."
"Customers want to know exactly where they are spending their money, allowing them to assess and potentially save money in those specific areas."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"Occasionally, it's very difficult to get the solution running."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"The application portal could be improved with more options and easier customization."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"There is a major release going from version three to four or four to five. There seem to be issues up front, and then once you get to the third or fourth service pack to address those various issues, you're fine again."
 

Pricing and Cost Advice

"It is not too expensive."
"For a small business buying individual licenses, it is an affordable solution."
"We are a non-profit organization, so we get good prices from Microsoft for their products. It is working well, but it could be cheaper. For the type of organization we are, it would be good if they could give a little bit more and be more generous like Google, which has completely free services. Microsoft has free versions or web services called Office 365 E1, which is free for use, but we want to have it with more qualified clients."
"We have a yearly license."
"I think we're on the E3 — I think it was about 35 dollars per user."
"Licensing fees are paid monthly."
"Entra has P1 and P2 licenses that are bundled with lots of applications."
"It is worth the money."
"The price of the solution is average."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
Outsourcing Company
11%
Transportation Company
11%
Manufacturing Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise42
Large Enterprise162
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
I primarily use Microsoft Entra ID's free tier, so I have not faced any issues with pricing; I hope this free tier remains available for some time.
What needs improvement with Azure Active Directory?
To improve Microsoft Entra ID, I believe it should be openable with third-party applications to use Microsoft Authenticator, which is currently tied to Entra. There should definitely be a way to re...
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Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Find out what your peers are saying about Microsoft Entra ID vs. OpenText Access Manager with Managed Services and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.