Try our new research platform with insights from 80,000+ expert users

Microsoft Entra ID vs OpenText Access Manager with Managed Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
273
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
OpenText Access Manager wit...
Ranking in Access Management
25th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (3rd)
 

Mindshare comparison

As of March 2026, in the Access Management category, the mindshare of Microsoft Entra ID is 15.1%, down from 27.1% compared to the previous year. The mindshare of OpenText Access Manager with Managed Services is 2.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID15.1%
OpenText Access Manager with Managed Services2.2%
Other82.7%
Access Management
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
A mature, powerful product with good integration capabilities
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's multi-tenant, residing in multiple locations. The authentication happens quickly. Irrespective of whether I'm in Australia, the US, India, or Africa, I don't see any latency. Those are the good features that I rely on."
"My advice for another organization considering Microsoft Entra ID is simple: if you are utilizing Microsoft Office applications and the Microsoft 365 suite, using Microsoft Entra ID as your primary identity provider is a no-brainer."
"The most valuable feature is the ability to establish resource groups and set permissions through RBAC across these groups."
"Azure Active Directory's single sign-on feature has been helpful because users don't need to authenticate again and again each time they access it. Users only need to sign in the first time, and Azure handles everything. We haven't experienced any errors or security-related issues in the past four years. Many people use our protection servers from outside, requiring multi-factor authentication. Each authentication is logged precisely."
"It has made our work easier in that it’s simplified everything for us."
"Application integration is easy. MFA and password self-service have reduced most of the supportive work of IT. We use multi-factor authentication. Every access from a user is through multi-factor authentication. There is no legacy authentication. We have blocked legacy authentication methods. For people who use the MDM on mobile, we push our application through Intune. In a hybrid environment, users can work from anywhere. With Intune, we can push policies and secure the data."
"Coming from a traditional on-premises Active Directory infrastructure, it is purely a SaaS platform. It is global. It is evergreen. It is always evolving. It is core to the Microsoft Ecosystem."
"Microsoft Entra ID offers strong security levels, especially with two-step authentication, which confirms that I am the real user."
"There are lots of options to customize the solution to your needs."
"The integration is quite easy because there are a lot of options for integrating with different applications, so it is very versatile."
"The single sign-on feature is excellent."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"It's very easy to integrate with applications."
 

Cons

"The only issue with Azure AD is that it doesn't have control over the wifi network. You have to do something more to have a secure wifi network. To have it working, you need an active directory server on-premises to take care of the networks."
"I would like to dive into some of the things that we saw today around the workflows at this Microsoft event. I cannot say that they need to make it better because I do not have much experience with it, but something that is always applicable to Microsoft is that they need to be able to integrate with their competitors. If you look at IDP, they do not integrate with Okta."
"Entra ID has limited integration with non-Microsoft solutions like iOS or Ubuntu. If it worked across different software and all kinds of devices could be managed under it, that would be great."
"When implementing for one client, where they had ADFS turned on, we could not ID enough ADFS and when there was no internet connection. This was a Catch-22 for us, and very frustrating."
"Some of the features that they offer, e.g., customized emails, are not available with B2C. You are stuck with whatever email template they give you, and it is not the best user experience. For B2C, that is a bit of a negative thing."
"I rate Microsoft support five out of 10. It's just okay."
"Microsoft services and most familiar third-party applications are currently supported, but we can't find many other platforms that integrate with Office 365 or Azure Active Directory. Microsoft should develop connectors for different applications and collaborate more with other vendors to cover a broader range of applications."
"We have a custom solution now running to tie all those Azure ADs together. We use the B2B functionality for that. Improvements are already on the roadmap for Azure AD in that area. I think they will make it easier to work together between two different tenants in Azure AD, because normally one tenant is a security boundary. For example, company one has a tenant and company two has a tenant, and then you can do B2B collaboration between those, but it is still quite limited. For our use case, it is enough currently. However, if we want to extend the collaboration even further, then we need an easier way to collaborate between two tenants, but I think that is already on the roadmap of Azure AD anyway."
"The application portal could be improved with more options and easier customization."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"The application portal could be improved with more options and easier customization."
 

Pricing and Cost Advice

"It is very expensive. Its price should be lower. Price is the most important factor for Turkish people."
"I'm not totally aware of the pricing and licensing, but I do know that the pricing and licensing must be quite balanced. We are a pretty old client of Microsoft, and MSA is just one of the services we use from Microsoft. There's a whole Microsoft 365 suite that's implemented as well. I'm sure it is something that is acceptable to both parties."
"The price is fair. It's not very expensive given what they offer."
"The basic tier of Azure Active Directory is free, so many users use the service for free. For a small company having the security and compliance that Azure offers is a great benefit. For small companies that are using the basic services, not having to pay for Azure Active Directory is the main asset because they can manage their users and have authentications tools and security."
"We make sure that we only enable the licenses that are needed for the users, rather than enabling licenses in a blanket fashion."
"The price is affordable, and we pay around $100 per month."
"Our customers are looking for advanced features and processes for it to be cost-effective for their organizations. They see it as an overpriced product. They are enjoying using Azure Active Directory, but they are looking for better prices."
"We got a good deal. If you get rid of all the products providing features that Azure Suite can provide, then it makes sense cost-wise."
"The price of the solution is average."
report
Use our free recommendation engine to learn which Access Management solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Government
8%
Manufacturing Company
13%
Transportation Company
10%
University
7%
Consumer Goods Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business88
Midsize Enterprise39
Large Enterprise159
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with the pricing, setup costs, and licensing of Microsoft Entra ID is that it is decent.
What needs improvement with Azure Active Directory?
I think Microsoft Entra ID could be improved by assigning permissions to nested groups in the next release.
Ask a question
Earn 20 points
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Find out what your peers are saying about Microsoft Entra ID vs. OpenText Access Manager with Managed Services and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.