Microsoft Entra Verified ID vs Okta Platform comparison

Microsoft and Okta are both solutions in the Customer Identity and Access Management (CIAM) category. Microsoft is ranked #8 with an average rating of 8.3, while Okta is ranked #1 with an average rating of 8.8. Microsoft holds a 2.8% mindshare in CIaA, compared to Okta’s 15.5% mindshare. Additionally, 87% of Microsoft users are willing to recommend the solution, compared to 96% of Okta users who would recommend it.

Microsoft Entra Verified ID

Read 8 Microsoft Entra Verified ID reviews

1,131 Views
509 Comparison Views

87% willing to recommend

Okta Platform

Read 102 Okta Platform reviews

11,310 Views
2,149 Comparison Views

96% willing to recommend

Microsoft Entra Verified ID

Okta Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 22, 2026

Okta Platform and Microsoft Entra Verified ID are contenders in identity management. Okta Platform holds a notable edge due to its extensive feature set and seamless deployment capabilities.

Features: Okta Platform includes Universal Directory, single sign-on, adaptive MFA, and potent integration capabilities. It is recognized for secure and efficient authentication, ease of deployment, and a comprehensive feature set. Microsoft Entra Verified ID is applauded for its strong authentication features, particularly its integration with cloud services, resulting in enhanced user confidence and robust security measures.

Room for Improvement: Okta Platform needs improvements in certificate management, interface adaptability, and integrating SIEM more effectively. Enhanced certificate rotation methods are necessary. Microsoft Entra Verified ID requires streamlining of hybrid environment integrations and simplifying policy management processes. Enhancements in biometric integrations and MFA usability are potential areas for growth.

Ease of Deployment and Customer Service: Okta Platform offers flexible deployment models, including public and hybrid cloud options, responding well to diverse organizational needs. Customer support is reliable, but some users face ticket resolution challenges. Microsoft Entra Verified ID delivers strong cloud-native deployment, though specific user feedback on customer support is limited compared to Okta Platform.

Pricing and ROI: Okta Platform's pricing is competitive yet perceived as costly for smaller organizations. It provides ROI through centralized identity management and reduced help desk tickets. Microsoft Entra Verified ID's pricing is high but justifiable for its security benefits. ROI is evident in reduced risk and enhanced alert management. Both products offer substantial value, with Okta tending to be more expensive in enterprise settings.

To learn more, read our detailed Microsoft Entra Verified ID vs. Okta Platform Report (Updated: March 2026).

Buyer's Guide

Microsoft Entra Verified ID vs. Okta Platform

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Entra Verified ID

Ranking in Customer Identity and Access Management (CIAM)

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Microsoft Security Suite (21st)

Okta Platform

Ranking in Customer Identity and Access Management (CIAM)

1st

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

102

Ranking in other categories

Single Sign-On (SSO) (2nd), Authentication Systems (4th), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (4th), AI IT Support (2nd)

Mindshare comparison

As of March 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Microsoft Entra Verified ID is 2.8%, down from 3.6% compared to the previous year. The mindshare of Okta Platform is 15.5%, up from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM) Mindshare Distribution
Product	Mindshare (%)
Okta Platform	15.5%
Microsoft Entra Verified ID	2.8%
Other	81.7%

Customer Identity and Access Management (CIAM)

Featured Reviews

MuhammadWaqar

IT Director at Interwood Mobel Pvt Ltd

Supports user management and authentication but needs simpler hybrid integration for broader adoption

I believe there should be an easy provision for the on-premises and for the hybrid environment in Microsoft Entra Verified ID, as there seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions. An ease for hybrid integration would greatly help the technical teams. I believe the policy implementation is a little bit complex on the Microsoft side; there should be a simpler way to implement policies, utilizing standardized templates for compliance, such as industry-specific templates for the service industry, which would be helpful for HIPAA and other compliances.

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Sravanakumar Nidamanooru

Identity and Access Management Specialist at a university with 10,001+ employees

Automated lifecycle management has cut onboarding times and now drives secure, clean access

Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The MFA number matching feature effectively prevents unauthorized access by phishing bad actors who might obtain email credentials. This feature requires users to verify a number on their screen, ensuring they only approve genuine requests."

"Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks because if you are using a government-sanctioned ID, what is more secure than that?"

"The most valuable features of the solution are mainly in the areas of security and auditing."

"I would recommend this solution to others because it's simple enough to deploy."

"I like the Microsoft Authenticator app since it comes with two-factor authentication."

"I find Microsoft Dynamics 365 very easy and useful because most of the users on our end are using Microsoft, thus they are very familiar with the Microsoft Office stack, and some of SharePoint and Teams."

"Microsoft Entra Verified ID has smoothed out our identity verification process and made it easier for us to authenticate users, making us more confident about our users being who they say they are so we can trust that we have secure logins for all our users."

"The authentication features of Microsoft Entra Verified ID are valuable. As an infrastructure professional, I appreciate the exceptional integration between on-premises Active Directory features and Entra ID."

"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."

"Adaptive authentication in Okta Customer Identity is a flexible feature that is very secure and user-friendly."

"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."

"In my opinion, Okta Platform's best features include federation, which is very important, especially when you work with different systems."

"It's very stable we have 99.999% uptime on the base"

"Ease of use and the ability to trust the product are what I value most."

"I find the provisioning features and the integration with other applications useful."

"Okta Platform is a great product and one of the best."

More Okta Platform pros

Cons

"Microsoft products basically have no support other than the knowledge base, so I would give it a two out of 10."

"I believe there should be an easy provision for the on-premises and for the hybrid environment in Microsoft Entra Verified ID, as there seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions."

"I have not really seen return on investment with Microsoft Entra Verified ID."

"While Microsoft continues to improve the solution, integrating the ID with biometric features could be enhanced, especially in terms of standard B2C flows for multi-factor authentication. Improvements in remembering devices and the timing of MFA triggers could also be beneficial."

"There are issues with the integration of Microsoft Entra Verified ID and MFA. Sometimes, the MFA process doesn't succeed, requiring users to sign out and log back in."

"The tool's expensive nature is an area of concern where improvements are required."

"There is room for improvement in Microsoft Entra Verified ID, particularly in the integration with other platforms, as they could do better with the API, for example."

"I must do two-factor authentication when I sign in from a different location. It creates friction. It's not personalized for the end user. I would like to see specific insights."

"We have experienced some challenges in integrating this solution with Scope and Cognito."

"The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf."

"If that phone or device gets stolen, somebody else can log into the system using that code."

"It only facilitates provisioning and not de-provisioning."

"All of the governance functionality and privileged account management could be improved."

"The product does not offer enough integration capabilities."

"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."

"Whenever I write Cypress test cases, we encounter problems with logging in through Okta."

More Okta Platform cons

Pricing and Cost Advice

"If one is cheap and ten is very expensive, I rate the product price as seven."

"The pricing and setup are standard. With Entra, you choose between P1 and P2 licenses. We recommend having at least one P2 license in a company for better alert management, even though P2 is more expensive."

"I still feel the pricing is on the higher side for larger customers. They don't pay anything for on-prem Active Directory. Although we receive additional features with Microsoft’s SSO, pricing is an area Microsoft can work on."

"The pricing is reasonable."

"The price of Okta Workforce Identity is reasonable."

"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"

"The product is expensive compared to other vendors."

"The price of the solution is good."

"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."

"I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."

"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."

More Okta Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Manufacturing Company

Financial Services Firm

Government

Manufacturing Company

11%

Financial Services Firm

Computer Software Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	23
Large Enterprise	50

Questions from the Community

What needs improvement with Microsoft Entra Verified ID?

It is hard for me to say how Microsoft Entra Verified ID can be improved. I really do not know the extent of how that can benefit everything. I am trying to learn that here at the Ignite conference.

See all answers

What is your primary use case for Microsoft Entra Verified ID?

My main use cases for Microsoft Entra Verified ID are verifying the end user saying who they are and being able to back that up with government-issued proof.

See all answers

What advice do you have for others considering Microsoft Entra Verified ID?

My organization has not implemented the Face Check feature yet; we are using YubiKeys. My organization's trust in digital interactions really has not changed since implementing Microsoft Entra Veri...

See all answers

What do you like most about Okta Workforce Identity?

Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...

See all answers

What is your experience regarding pricing and costs for Okta Workforce Identity?

Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.

See all answers

What needs improvement with Okta Workforce Identity?

Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...

See all answers

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Compared 4% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Entra Verified ID

March 2026

Download Microsoft Entra Verified ID product report

Buyer's Guide

Okta Platform

March 2026

Download Okta Platform product report

Also Known As

No data available

Okta Customer Identity, Workforce Identity

Overview

Microsoft Entra Verified ID is a managed verifiable credential service that lets organizations build unique user-owned identity scenarios designed for trustworthy, secure, and efficient interactions between people and organizations. Transform the way you perform identity verification with verifiable credentials.

Face Check with Microsoft Entra Verified ID is a premium privacy-respecting facial matching feature powered by Azure AI services that unlocks high-assurance identity verification at scale. It matches a user's real-time selfie with a trusted identity document – such as a driver’s license or a passport – without ever passing or storing personal data, providing secure, trustworthy verifications for organizations and a quick, simple experience for users.

Learn more about Microsoft Entra Verified ID

Microsoft

Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.

Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.

What are Okta's key features?

Active Directory Sync: Simplifies app management by synchronizing user directories.
Single Sign-On: Provides desktop SSO for easier access to multiple apps.
Adaptive Multi-Factor Authentication: Offers robust security options for different scenarios.
Universal Directory: Supports flexible identity management and configuration.
Integration Capability: Enables connections with both in-house and SaaS applications.

What benefits do organizations find in Okta?

Enhanced Security: Multi-layered authentication to prevent unauthorized access.
Improved Efficiency: Streamlines user provisioning and app assignments.
Increased Compliance: Ensures secure access management aligning with IT policies.
Seamless Integration: Facilitates connections with various applications enhancing operational workflows.

Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.

Okta

Sample Customers

Information Not Available

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Buyer's Guide

Microsoft Entra Verified ID vs. Okta Platform

March 2026

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