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Microsoft Entra Verified ID vs Omada Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Microsoft Entra Verified ID boosts efficiency with reusable credentials, reducing manual verifications and enhancing security, though exact savings are unclear.
Sentiment score
5.8
Omada Identity enhances efficiency with reduced costs and workload, improved compliance, security, and measurable cost-saving benefits despite initial challenges.
We saw a positive ROI with Microsoft Entra Verified ID, mainly through reduced manual identity verification effort and faster onboarding workflows.
IT Infrastructure & Cloud Manager at a media company with 501-1,000 employees
I have seen a return on investment with Omada Identity in terms of time saved and fewer employees needed.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
principal IGA consultant and partner at Fortigi
Omada Identity has definitely helped us save time when provisioning access for various identities.
Senior Developer at Guidewire Limited
 

Customer Service

Sentiment score
8.1
Microsoft Entra Verified ID's customer service is efficient but suffers from inconsistency, with Premier Support offering faster responses.
Sentiment score
6.7
Omada Identity's support is reliable with fast responses, though complex issues can have slower responses and limited documentation.
I have logged a few tickets and they were very supportive, coming online to fix whatever issue there was.
IT Director at Interwood Mobel Pvt Ltd
On a scale from one to ten, I would rate customer service and technical support for Microsoft Entra Verified ID a ten because I've never had any issue with technical support or had anyone come back to me with a bad experience.
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
Understanding how the product works and how the deployment is in our best interest ensures we do that right.
Senior System Engineer at Prescriptive Data Solutions
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at Ernst & Young
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
IT Analyst at a manufacturing company with 10,001+ employees
The customer support for Omada Identity is excellent.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
Microsoft Entra Verified ID excels in scalability, aiding nonprofits with turnover through its cloud-native, decentralized architecture and flexible licensing.
Sentiment score
7.7
Omada Identity is a robust, scalable tool handling large organizations, accommodating thousands of identities across cloud and on-prem environments.
Microsoft Entra Verified ID scales well for enterprise identity verification use cases because it is cloud-native and does not require heavy infrastructure management.
IT Infrastructure & Cloud Manager at a media company with 501-1,000 employees
Microsoft Entra Verified ID scales pretty well with the growing needs of our organization.
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
Microsoft Entra Verified ID has the potential to scale as far and wide as we probably need it to.
Senior System Engineer at Prescriptive Data Solutions
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity is a top-growing tool that is booming in the market.
IT Analyst at a manufacturing company with 10,001+ employees
Omada Identity scales very well for our organization.
Iam Security Specialist at a insurance company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.9
Microsoft Entra Verified ID is highly regarded for stability, with minimal issues reported and a reliability score of nine out of ten.
Sentiment score
7.6
Omada Identity is stable and reliable, with occasional minor issues, users rate its performance highly between 8-10.
The stability and reliability of Microsoft Entra Verified ID is very stable, as we haven't had any issues so far.
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
I have not experienced any downtime, crashes, or performance issues with Microsoft Entra Verified ID.
Senior System Engineer at Prescriptive Data Solutions
Microsoft Entra Verified ID has been stable overall for production use, especially within Microsoft-integrated environments.
IT Infrastructure & Cloud Manager at a media company with 501-1,000 employees
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at Ernst & Young
Omada Identity is a stable and reliable tool.
IT Analyst at a manufacturing company with 10,001+ employees
 

Room For Improvement

Microsoft Entra Verified ID needs improvements in integration, usability, ecosystem adoption, operational tools, biometric features, AI, and pricing.
Omada Identity's UI and performance need improvement, with complex installation, limited connectors, unclear documentation, and integration challenges.
There seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions.
IT Director at Interwood Mobel Pvt Ltd
One priority we would like Microsoft to address in Microsoft Entra Verified ID is simpler onboarding and lifecycle management for external identities at scale.
IT Infrastructure & Cloud Manager at a media company with 501-1,000 employees
AI could be an area for continuous improvement or even pricing.
IT Manager at Calgary United Way
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Manager at a manufacturing company with 5,001-10,000 employees
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
Identity Access Management (IAM) Engineer at Draexlmaier
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Lead Cyber Security Architect at Ernst & Young
 

Setup Cost

Microsoft Entra Verified ID is costly but valuable for enterprise users with careful license planning and consumption-based pricing.
Omada Identity's pricing is high for cloud, transparent for on-premise, with annual user licensing and setup investments needed.
My experience with pricing, setup cost, or licensing was fine; it was an expected process.
Senior System Engineer at Prescriptive Data Solutions
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
 

Valuable Features

Microsoft Entra Verified ID offers secure, efficient identity management with privacy protection and seamless integration into existing Microsoft services.
Omada Identity streamlines identity management with automation, integration, and user-friendly features, enhancing security and compliance for organizations.
The importance of having the Microsoft Entra Verified ID being cloud-based is because we don't need to maintain the server.
IT Manager at Calgary United Way
Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks.
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks because if you are using a government-sanctioned ID, what is more secure than that?
Senior System Engineer at Prescriptive Data Solutions
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
principal IGA consultant and partner at Fortigi
The integration with those systems helps my workflow and saves time considerably because I can manage all the accesses and assignments through Omada Identity at once, eliminating the need to add a license through Azure or a mailbox through Exchange.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Microsoft Entra Verified ID
Ranking in Customer Identity and Access Management (CIAM)
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
Microsoft Security Suite (21st)
Omada Identity
Ranking in Customer Identity and Access Management (CIAM)
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
55
Ranking in other categories
User Provisioning Software (5th), Identity Management (IM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Identity Governance Administration (IGA) (3rd)
 

Mindshare comparison

As of May 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Microsoft Entra Verified ID is 3.5%, up from 3.3% compared to the previous year. The mindshare of Omada Identity is 2.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Omada Identity2.4%
Microsoft Entra Verified ID3.5%
Other94.1%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Shivam Dhang - PeerSpot reviewer
IT Infrastructure & Cloud Manager at a media company with 501-1,000 employees
Digital credentials have streamlined identity verification and now support faster passwordless onboarding
The best features of Microsoft Entra Verified ID for us are decentralized identity verification, reusable verifiable credentials, and passwordless trust validation. We specifically appreciate the standard-based credential issuance and verification flow because it reduces manual identity checks and improves trust for external users, vendors, and contractors. For our team, the biggest impact came from reusable verifiable credentials in Microsoft Entra Verified ID. Once identity proofing is completed, the same trusted credential can be reused across multiple onboarding and access workflows, which has reduced repetitive verification effort and improved user onboarding speed significantly. Microsoft Entra Verified ID has improved our identity verification process by reducing manual validation steps for employees, contractors, and external partners. It has also strengthened our trust during onboarding and access requests while helping us move toward passwordless and decentralized identity workflows.
Carsten Eiberg - PeerSpot reviewer
Iam Security Specialist at a insurance company with 1,001-5,000 employees
Identity analytics have strengthened security and automated role-based access for our workforce
Omada Identity provides 80% of functionality out of the box with standard features without requiring any special configuration. There are many templates available, so you can get up and running pretty fast. Omada Identity's identity analytics helped reduce the cost of my IGA program. This has affected my organization's security since I am also in the same department as the security team, so we are very focused on that. Especially if someone is having a case with fraud or supposed fraud, we can click the log out feature and then all accounts will be disabled immediately or at least within a few minutes. I am sure that has helped the security level.
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Use our free recommendation engine to learn which Customer Identity and Access Management (CIAM) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Construction Company
8%
Comms Service Provider
8%
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise45
 

Questions from the Community

What needs improvement with Microsoft Entra Verified ID?
It is hard for me to say how Microsoft Entra Verified ID can be improved. I really do not know the extent of how that can benefit everything. I am trying to learn that here at the Ignite conference.
What is your primary use case for Microsoft Entra Verified ID?
My main use cases for Microsoft Entra Verified ID are verifying the end user saying who they are and being able to back that up with government-issued proof.
What advice do you have for others considering Microsoft Entra Verified ID?
My organization has not implemented the Face Check feature yet; we are using YubiKeys. My organization's trust in digital interactions really has not changed since implementing Microsoft Entra Veri...
What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
My experience with pricing, setup cost, and licensing is that I think they are the same as all the competitors. It would be great if they gave more insight into the real costs because that is typic...
What needs improvement with Omada Identity Cloud?
Omada Identity can always be improved. It has an ideas portal for customers and partners. Since we are a partner, we have been providing them with positive insights on improvements. I would love to...
 

Also Known As

No data available
Omada Identity Suite, Omada Identity Cloud
 

Overview

 

Sample Customers

Information Not Available
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Find out what your peers are saying about Microsoft Entra Verified ID vs. Omada Identity and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.