

Mimecast Advanced Email Security and Microsoft Exchange Online Protection compete in the email security category. Mimecast appears to have the upper hand due to its flexibility and superior threat protection features, while Microsoft EOP excels in its seamless integration with the Microsoft 365 ecosystem.
Features: Mimecast Advanced Email Security offers robust features such as sandboxing, email archiving, and preventing access to malicious sites, all complemented by efficient filtering. Microsoft EOP integrates smoothly with Office 365 and offers anti-phishing and spam protection through Safe Links and advanced threat management.
Room for Improvement: Mimecast could improve its admin console and simplify handling malicious emails, addressing costly data extraction fees and improving its reporting process. Microsoft EOP faces criticism for its high costs and suggests the purchase of additional licenses for advanced features. Users also report configuration challenges and the need for better automated threat detection.
Ease of Deployment and Customer Service: Both Mimecast and Microsoft EOP are deployable in various environments like Public and Hybrid Clouds. Mimecast's customer support is heavily based on online documentation, whereas Microsoft EOP offers stable support despite configuration challenges. Users find the deployment straightforward, with Mimecast being more flexible.
Pricing and ROI: Mimecast is considered a premium product with high pricing but offers a moderate ROI by effectively blocking phishing threats. Microsoft EOP is similarly expensive, justifying its cost with strong Office 365 integration, though some users find the pricing prohibitive, it ensures a high level of security for large corporations.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
If I had to rate the support I received on a scale of ten, I would give it a ten because he went way beyond what was expected for me.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
If Mimecast Email Security introduces API solutions, it will dominate the market.
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or spam email.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
A lot of emails were missed despite being known samples.
Mimecast Email Security can be improved by adding some API integrations.
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Microsoft Exchange is more expensive compared to other services like Gmail.
The pricing is reasonable.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
In the last three years, has resulted in no antivirus problems.
Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email.
If it's not valid, it doesn't open at all, which means it's not harming the computers.
Mimecast Email Security offers certain features inherent to the product which are beneficial.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
| Product | Market Share (%) |
|---|---|
| Microsoft Exchange Online Protection (EOP) | 1.0% |
| Microsoft Defender for Endpoint | 8.1% |
| F-Secure Total | 3.9% |
| Other | 87.0% |
| Product | Market Share (%) |
|---|---|
| Mimecast Advanced Email Security | 16.6% |
| Microsoft Defender for Office 365 | 21.5% |
| Proofpoint Email Protection | 20.8% |
| Other | 41.099999999999994% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 11 |
| Large Enterprise | 13 |
Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.
With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.
In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.
EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.
Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.
Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.
What key features should users explore?Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.
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