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Microsoft Exchange vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Microsoft Exchange boosts productivity significantly with varying ROI, offering cost savings depending on deployment and user base size.
Sentiment score
7.2
Veritas Enterprise Vault offers high returns, reduced costs, easier management, 40% savings, integration with Microsoft products, and reliable support.
 

Customer Service

Sentiment score
6.0
Microsoft Exchange support receives mixed reviews, with larger enterprises benefiting more than smaller entities in complex scenarios.
Sentiment score
5.8
Veritas Enterprise Vault receives high praise for responsive, reliable support, handling complex issues effectively despite occasional extended communication.
The Microsoft support structure, while technically proficient, involves case transfers across different global locations.
The back and forth which involves getting logs and various information can impact business operations if the issue is critical.
 

Scalability Issues

Sentiment score
7.4
Microsoft Exchange offers scalable growth, integrating well in hybrid environments, though costs and planning impact successful scaling.
Sentiment score
6.3
Veritas Enterprise Vault efficiently manages large archives, praised for scalability but may incur extra costs for storage expansion.
The licensing and associated costs make it challenging to scale, especially when user numbers increase.
It's limiting because we would prefer to scale out the storage instead of buying an appliance, but it's not possible.
 

Stability Issues

Sentiment score
7.5
Microsoft Exchange is reliable with minimal downtime, though update issues may arise; stability improves with proper management and frequent updates.
Sentiment score
7.0
Veritas Enterprise Vault is stable and reliable, with minor issues mainly related to SQL servers and sensitivity during restarts.
 

Room For Improvement

Microsoft Exchange needs better integration, security, support, and user-friendly features while addressing cost, updates, and communication challenges.
Veritas Enterprise Vault users face difficulties with management, integration, and support, struggling with high costs and complex interfaces.
The biggest issue with Microsoft Exchange is its high cost, especially in pricing for license upgrades and expansion to more users.
The back and forth which involves getting logs and various information can impact business operations if the issue is critical.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
 

Setup Cost

Microsoft Exchange pricing offers flexible, affordable options for enterprises but can be costly and complex for smaller businesses.
Veritas Enterprise Vault offers competitive pricing at around €100 per user annually, with varied affordability opinions compared to alternatives.
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
Cloud integration is expensive.
 

Valuable Features

Microsoft Exchange excels in integration, security, user-friendliness, and collaboration, making it essential for business communication and organization.
Veritas Enterprise Vault optimizes storage, integrates with Office 365, and enhances email archiving, offering advanced search and compliance features.
Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support.
The Veritas NetBackup comes with software and hardware, and most times the hardware comes as an appliance with a fixed set of storage, which means that you cannot scale out that storage with any other OEM.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
 

Categories and Ranking

Microsoft Exchange
Ranking in File Archiving
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
94
Ranking in other categories
Email Applications (3rd), Wireless Email (2nd)
Veritas Enterprise Vault
Ranking in File Archiving
2nd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
Email Archiving (3rd)
 

Mindshare comparison

As of August 2025, in the File Archiving category, the mindshare of Microsoft Exchange is 6.8%, down from 11.0% compared to the previous year. The mindshare of Veritas Enterprise Vault is 20.0%, down from 21.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
File Archiving Market Share Distribution
ProductMarket Share (%)
Veritas Enterprise Vault20.0%
Microsoft Exchange6.8%
Other73.2%
File Archiving
 

Featured Reviews

Harry Murdani - PeerSpot reviewer
Helps with email services and communication with internal and external contacts
Everything is useful. The only useful thing Microsoft Exchange could do is give us more of a discount on pricing because it's so expensive. Regarding the calendaring functions of Exchange, there is a problem when scheduling an event for the whole day. When you click the whole day event, the scheduling doesn't really work. For example, if I schedule a meeting with you and block your whole day, instead of just putting a time from morning to afternoon, other people can still block your time, which results in double booking. It's kind of a bug that allows people to double-book. So, the scheduling isn't working properly yet. We also faced challenges with backup services. You need to use a third-party backup solution to back up the whole Exchange server properly. You can't use the native Windows backup services. It's like they're forcing me to buy another product, which means additional costs. The backup solution and the double booking issues. If Microsoft Exchange can fix these two things, then it will be very good.
Charles Nwaokukwu - PeerSpot reviewer
Support for data archiving and integration capabilities enhance data management
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex. Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state. Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short. Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
16%
Financial Services Firm
14%
Educational Organization
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise27
Large Enterprise35
By reviewers
Company SizeCount
Small Business9
Large Enterprise11
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
What do you like most about Veritas Enterprise Vault?
Veritas Enterprise Vault is an archive solution for email and files.
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
I don't know if the solution is affordable or if it's still a bit expensive in comparison to other products.
What needs improvement with Veritas Enterprise Vault?
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Ove...
 

Also Known As

Exchange, MS Exchange
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about Microsoft Exchange vs. Veritas Enterprise Vault and other solutions. Updated: July 2025.
866,088 professionals have used our research since 2012.