

Microsoft Intune and Zoho Assist compete in device management and remote support. Microsoft Intune has the upper hand with its comprehensive management and security features, whereas Zoho Assist is stronger in seamless remote support.
Features: Microsoft Intune manages mobile devices, applications, and PCs with detailed monitoring and policy configurations. It offers robust security features and integrates well with other Microsoft services. Zoho Assist focuses on on-demand remote support, unattended access, and efficient troubleshooting. It simplifies remote assistance, making it optimal for real-time response.
Ease of Deployment and Customer Service: Microsoft Intune integrates seamlessly with existing Microsoft services, which helps streamline setup for organizations already using Microsoft products. However, it may need more initial configuration. Zoho Assist has a swift and straightforward setup emphasizing remote assistance. It is complemented by strong customer service and a more intuitive deployment process.
Pricing and ROI: Microsoft Intune requires a subscription, which can be cost-effective for large-scale implementations due to its extensive capabilities. Zoho Assist offers flexible pricing with scalable options ideal for small to medium-sized businesses. Intune provides a broad scope of services suitable for larger entities, while Zoho Assist ensures cost efficiency and rapid returns for businesses focused on remote support.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 9.3% |
| Zoho Assist | 1.0% |
| Other | 89.7% |

| Company Size | Count |
|---|---|
| Small Business | 121 |
| Midsize Enterprise | 47 |
| Large Enterprise | 154 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.
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