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TeamViewer Business vs Zoho Assist comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
294
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
TeamViewer Business
Ranking in Remote Access
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (6th)
Zoho Assist
Ranking in Remote Access
35th
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.2% compared to the previous year. The mindshare of TeamViewer Business is 10.8%, down from 13.6% compared to the previous year. The mindshare of Zoho Assist is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…
Muljo Witono - PeerSpot reviewer
Secure, reliable, and great for remote access
It makes access very easy. If we have to work at night or after office hours, if customers report a problem, we can solve issues remotely, outside of office hours, from wherever. The initial setup is straightforward. The solution is stable. It is scalable. Technical support is easy to reach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, SCCM was used as an on-premise solution for clients, but now they are moving to Microsoft Intune as a cloud solution with better security and functions."
"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."
"The main advantage is that Intune performs its intended functions effectively."
"The management control feature is the most valuable."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."
"The solution is stable."
"The tool's most valuable feature is Autopilot."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"It is easy to use and has a pretty good UI."
"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."
"TeamViewer has a good interface."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"It's very easy to set up."
"TeamViewer is a scalable solution."
"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."
"Technical support is easy to reach."
"It is a scalable solution. "
 

Cons

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do. Trust your people. We promise not to break your stuff. Open it up just a tiny bit wider."
"Intune endpoint analytics can be challenging."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"Microsoft Intune fails a lot when it comes to device compliance."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"Microsoft Intune lacks live location tracking capabilities."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"The file transfer functionality crashes sometimes."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"They do have some glitches in the microphone and speaker, especially during remote access."
"It could be integrated with IT management tools."
"Support could be more knowledgeable."
 

Pricing and Cost Advice

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"The price could be better."
"For organizations that are a Microsoft shop, the pricing is compelling."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"The price of the license could be less expensive."
"The solution's pricing is reasonable."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
"The cost is in the thousands of dollars per year."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"It would be nice if it is cheaper."
"Its scalability depends on the business model we purchase."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
12%
Manufacturing Company
10%
Comms Service Provider
6%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element
Find out what your peers are saying about TeamViewer Business vs. Zoho Assist and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.