


TeamViewer Business and Zoho Assist are competing remote support solutions. Zoho Assist appears to have an advantage due to its feature set, customization, and flexible customer service.
Features: TeamViewer Business provides strong remote access capabilities, efficient cross-platform compatibility, and robust security measures. Zoho Assist offers comprehensive remote support tools, customizable remote sessions, and enhanced session management options.
Ease of Deployment and Customer Service: TeamViewer Business offers a straightforward setup process with reliable customer support. Zoho Assist provides a simple deployment process, characterized by its responsive and flexible support mechanism.
Pricing and ROI: TeamViewer Business has competitive pricing and delivers a strong return on investment through its operational efficiency. Zoho Assist maintains cost-effectiveness with lower setup costs, offering a more affordable entry point and promising ROI for budget-conscious enterprises.
| Product | Market Share (%) |
|---|---|
| TeamViewer Business | 9.8% |
| Microsoft Intune | 9.1% |
| Zoho Assist | 1.1% |
| Other | 80.0% |


| Company Size | Count |
|---|---|
| Small Business | 121 |
| Midsize Enterprise | 47 |
| Large Enterprise | 158 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 34 |
| Large Enterprise | 34 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.
Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.
What are the key features of TeamViewer Business?Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.
Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.
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