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Microsoft OneDrive for Business vs OpenText Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.9
Microsoft OneDrive for Business boosts efficiency by reducing wait times, enabling seamless cloud synchronization and sharing, enhancing cost-effectiveness.
Sentiment score
7.4
Users find OpenText ECM valuable for efficient multitasking and ROI, despite challenges in precise IT measurement.
ROI may be very short if you use OpenText Content Management system effectively.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
 

Customer Service

Sentiment score
3.3
Microsoft's OneDrive for Business support is praised for responsiveness but needs improvement in knowledge and non-enterprise level service.
Sentiment score
4.7
OpenText's customer service is responsive but faces delays, with inconsistent efficiency and a need for expertise improvement.
For Microsoft OneDrive for Business, I would rate the support a nine.
Systems services engineer at a retailer with 1,001-5,000 employees
Microsoft has a pretty good tech support team.
Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
Principal Consultant and Owner at Griggs Consulting
The staff lacks adequate knowledge.
Practice Director at a outsourcing company with 51-200 employees
In prior years, support was really great; opening a ticket resulted in fast responses and proactive problem-solving.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
 

Scalability Issues

Sentiment score
5.2
Microsoft OneDrive for Business offers scalable storage, integrates with SharePoint, and suits various user numbers with purchasing options.
Sentiment score
7.2
OpenText Content Management excels in scalability and adaptability, supporting large organizations despite documentation challenges, with seamless system integration.
The solution is scalable.
Director of the IT at Jagiellonian University
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
Technology Analyst at Infosys
It should be increased for the free version users, making it more reachable to many people.
System administrator at BNY Mellon
There is not enough documentation about scaling, which makes it difficult to enhance or modify environments without significant effort.
Practice Director at a outsourcing company with 51-200 employees
 

Stability Issues

Sentiment score
6.2
Microsoft OneDrive for Business is stable and secure, but issues with migrations and searches affect user experience.
Sentiment score
7.0
OpenText Content Management is stable but needs enhancements in alerting and performance, with improvements noted in newer versions.
On a scale from one to ten, it rates as a nine in stability.
Consulting Manager at Angkor Group SAC
As a certified Microsoft product, it maintains high security standards.
Student at a media company with 501-1,000 employees
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
The product is quite stable if it is well-managed.
Practice Director at a outsourcing company with 51-200 employees
 

Room For Improvement

Microsoft OneDrive for Business needs improved syncing, usability, AI integration, support, and pricing to enhance user satisfaction.
OpenText Content Management needs feature enhancements, better integration, improved performance, and more robust support and AI capabilities.
If the asset owner can get some analytics of things, or a dashboard which is more top-level or high-level in terms of asset downloads and if there is a more collaborative platform in terms of engagement, more similar to Notion, would be nice for Microsoft OneDrive for Business suite of products.
Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Student at a media company with 501-1,000 employees
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
The expectation from the customer versus the product explanation needs alignment.
Practice Director at a outsourcing company with 51-200 employees
Another important aspect is the improvement of the artificial intelligence already embedded in OpenText Content Management solution.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
 

Setup Cost

Microsoft OneDrive for Business is viewed as cost-effective, with opinions on pricing varying based on integration and individual needs.
OpenText Content Management is costly and complex, but offers comprehensive solutions, potentially deterring medium-sized businesses despite its strengths.
If you compare it to an archiving solution and you are using content management only for archiving, the cost of the license may seem too high, as you are paying for a license that not only includes archiving but also controls the full life cycle of information, connects with SAP and Salesforce, features a native connection with Office 365, and supports parallel editing.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
Practice Director at a outsourcing company with 51-200 employees
 

Valuable Features

Microsoft OneDrive for Business enhances productivity with cloud storage, seamless integration, real-time collaboration, easy sharing, and extensive synchronization.
OpenText Content Management integrates with major apps, enhancing productivity with security, automation, and robust search features for efficient document handling.
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Executive Director at Universidade Federal de Campina Grande
If the asset owner can get some analytics of things, or a dashboard which is more top-level or high-level in terms of asset downloads and if there is a more collaborative platform in terms of engagement, more similar to Notion, would be nice for Microsoft OneDrive for Business suite of products.
Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees
If I have a local machine and lose information, when synchronized, I have my information available around the world.
Systems services engineer at a retailer with 1,001-5,000 employees
The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability.
Practice Director at a outsourcing company with 51-200 employees
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
 

Categories and Ranking

Microsoft OneDrive for Busi...
Ranking in Content Collaboration Platforms
4th
Average Rating
8.4
Reviews Sentiment
4.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
OpenText Content Management
Ranking in Content Collaboration Platforms
13th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Enterprise Content Management (5th)
 

Mindshare comparison

As of May 2026, in the Content Collaboration Platforms category, the mindshare of Microsoft OneDrive for Business is 6.6%, down from 9.8% compared to the previous year. The mindshare of OpenText Content Management is 2.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft OneDrive for Business6.6%
OpenText Content Management2.8%
Other90.6%
Content Collaboration Platforms
 

Featured Reviews

AM
Technology Analyst at Infosys
Positive features enhance collaboration but room for improvement in file syncing
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDrive for Business is available on the cloud as well as on my local machine. When we put a file in Microsoft OneDrive for Business on the local machine, it takes some time to sync, and sometimes it gives an error, which is a specific issue I have encountered. If Microsoft works on the syncing part of Microsoft OneDrive for Business, it would greatly enhance its functionality. Sometimes we update a file, and it isn't showing on another end, which requires us to run a sync again for it to appear. That part, if addressed by Microsoft, would be great. I love SharePoint more, so I will provide feedback in relation to that. SharePoint has only one folder, and we must create multiple folders within that to store files. If they introduce a categorized option, similar to SharePoint where we have team site differentiators, and options for creating communication sites, that would be fantastic for Microsoft OneDrive for Business.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Has provided deep integration with business applications and supported full content lifecycle management
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
6%
Comms Service Provider
6%
Manufacturing Company
11%
Government
11%
Financial Services Firm
11%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise16
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise11
 

Questions from the Community

What needs improvement with Microsoft OneDrive?
I don't have any problems with Microsoft online products such as Word, Excel, and PowerPoint or with Microsoft OneDrive for Business, and I wouldn't change anything.
What is your primary use case for Microsoft OneDrive?
In this company, we use Microsoft OneDrive for Business for around one year. The use is for storing files automatically when the machine goes down. If I have a local machine and lose information, w...
What is your experience regarding pricing and costs for Microsoft OneDrive?
I don't know the pricing for Microsoft OneDrive as I am just an end user. In my company, another person manages this, so I don't have access to pricing information.
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...
What needs improvement with OpenText Content Suite Platform?
There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...
What is your primary use case for OpenText Content Suite Platform?
We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.
 

Also Known As

MS OneDrive
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Microsoft OneDrive for Business vs. OpenText Content Management and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.