

Microsoft OneDrive for Business and OpenText Content Management compete in the digital storage and content management market. OneDrive has the edge in user satisfaction with integration and pricing, but OpenText is preferred for its advanced feature set despite higher costs.
Features: Microsoft OneDrive provides integration with Office 365, enabling document sharing and collaboration and offering auto-save and version control. OpenText Content Management is known for enterprise-level document storage, security, and compliance, integrating deeply with SAP and offering metadata tagging and workflows.
Room for Improvement: OneDrive users suggest better syncing for large files and a more user-friendly interface, along with improved Teams integration. OpenText needs a more streamlined architecture, a user-friendly interface, and better support responsiveness.
Ease of Deployment and Customer Service: OneDrive offers deployment options in both private and public clouds but has mixed reviews on technical support. OpenText typically operates on-premises or in hybrid models, receiving varied feedback on technical support efficiency.
Pricing and ROI: OneDrive is included as part of Microsoft 365, providing cost-effective solutions. OpenText, though expensive, offers a robust suite justifying its cost with strong ROI perceived by enterprises needing extensive content management.
ROI may be very short if you use OpenText Content Management system effectively.
For Microsoft OneDrive for Business, I would rate the support a nine.
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
In prior years, support was really great; opening a ticket resulted in fast responses and proactive problem-solving.
The staff lacks adequate knowledge.
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
The solution is scalable.
It should be increased for the free version users, making it more reachable to many people.
There is not enough documentation about scaling, which makes it difficult to enhance or modify environments without significant effort.
On a scale from one to ten, it rates as a nine in stability.
As a certified Microsoft product, it maintains high security standards.
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
The product is quite stable if it is well-managed.
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
The expectation from the customer versus the product explanation needs alignment.
Another important aspect is the improvement of the artificial intelligence already embedded in OpenText Content Management solution.
If you compare it to an archiving solution and you are using content management only for archiving, the cost of the license may seem too high, as you are paying for a license that not only includes archiving but also controls the full life cycle of information, connects with SAP and Salesforce, features a native connection with Office 365, and supports parallel editing.
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
One of the best features of Microsoft OneDrive for Business is that it synchronizes the information with the cloud.
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability.
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application.
| Product | Market Share (%) |
|---|---|
| Microsoft OneDrive for Business | 7.3% |
| OpenText Content Management | 2.9% |
| Other | 89.8% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 8 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
Microsoft OneDrive for Business integrates with Microsoft applications, offering cloud editing, automatic saves, and extensive collaboration tools. It provides substantial storage, allowing users to sync folders, manage version history, and access files globally.
A cloud-based storage service, Microsoft OneDrive for Business enhances productivity through seamless Microsoft applications integration. It enables users to edit documents online, sync specific folders, and maintain extensive version histories. The platform supports file sharing and collaboration with substantial storage capabilities, ensuring data accessibility from anywhere. Its user-friendly interface allows for easy file organization and sharing while prioritizing security through advanced features. Though it excels in connectivity, bandwidth usage and file syncing issues sometimes occur, especially with large files. Room for improvement includes more intuitive interfaces, enhanced multimedia handling, and strengthened customer support during transitions.
What are the important features of Microsoft OneDrive for Business?Businesses across industries deploy Microsoft OneDrive for Business for secure file sharing and team collaboration. With the ability to store and access documents across devices, the platform supports efficient data management and backup solutions. Companies often integrate it with SharePoint for additional storage and project management flexibility.
OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.
OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.
What key features define OpenText Content Management?OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.
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