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Microsoft Purview Information Protection vs OneTrust Privacy comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Informati...
Ranking in Data Privacy Management Software
3rd
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
22
Ranking in other categories
Data Governance (7th), Microsoft Security Suite (12th)
OneTrust Privacy
Ranking in Data Privacy Management Software
4th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Data Privacy Management Software category, the mindshare of Microsoft Purview Information Protection is 3.8%, down from 10.2% compared to the previous year. The mindshare of OneTrust Privacy is 13.0%, down from 19.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Privacy Management Software Mindshare Distribution
ProductMindshare (%)
Microsoft Purview Information Protection3.8%
OneTrust Privacy13.0%
Other83.2%
Data Privacy Management Software
 

Featured Reviews

Abhi T - PeerSpot reviewer
Associate Director at LTI - Larsen & Toubro Infotech
Achieve comprehensive data protection with reliable performance and room for enhanced discovery accuracy
The product is still in a growing phase. I could see that many use cases in their product are not capable enough in terms of detecting or protecting. Compared to other products, they are in the middle of bringing their solution up to the mark, so it is not a full-grown solution. They have to get more accurate results in terms of data discovery and classification. The second thing is their support; support from Microsoft takes a lot of time to get a response from their support team. The third thing is their OCR capability is not that great in terms of identifying the documents. We would love to see response times of less than 24 hours. Additionally, there is no way to check the policy's current status in terms of whether it got synced or not. You have to wait and test the use cases after 24 hours or after 48 hours, and once it starts working, then it appears the policy got implemented.
reviewer2809788 - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Workflow automation has streamlined privacy assessments but data discovery still needs improvement
OneTrust Privacy can improve in the area of data discovery and classification. While it is capable in terms of assessments and similar tasks, there is room for improvement when it comes to connecting to different data sources. I suggest that there is an area for improvement in terms of customer support. Having a direct communication channel for partners without needing ticketing would be helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Purview Information Protection is its ability to respond to sensitive data shared on Teams chat by deleting the message, not just monitoring or logging."
"The simplicity of the way we can configure the DLP rules in Microsoft Purview Information Protection is good."
"We are using Microsoft Purview Information Protection to enable the confident use of AI, so it is a set of controls and visibility that helps customers understand why they should be confident in the way that they have organized and classified their data so they can start to let agentic AI operate in their environment."
"My favorite feature about Microsoft Purview Information Protection is that it generally applies to everything, so I don't have to go in and do it manually; I set a policy and then it applies."
"It is one of the advantages of the Microsoft solution that it provides a holistic way to manage the platforms and tools, so I do not have to use multiple information protection solutions."
"The reporting capabilities of Microsoft Purview are crucial. They provide insights into potentially non-compliant situations and suggest ways to rectify them. The solution helps to automate many tasks, allowing human operators to focus on areas where they offer the most value."
"The user interface is nice and it's very user-friendly on that front."
"The scalability of Microsoft Purview Information Protection is excellent."
"OneTrust Privacy has positively impacted my organization by enabling us to implement different clients' data privacy programs successfully, and it is a very helpful tool for that purpose."
 

Cons

"Most of the capabilities they mention are not working as expected. That is where the challenge lies."
"I have not had much luck or much experience with the comprehensiveness of the data classification abilities in Microsoft Purview Information Protection, including identifying categories and sensitive information."
"There is potential for more integration in the use of AI."
"I would like the time it takes to update a DLP policy on an endpoint to be reduced."
"Our primary concern is third-party application visibility. Many people choose other DLP tools, as they can search the Office 365 suite and detect sensitive information across thousands of other apps. The product is weak compared to the competitors on the DLP front, but the classification is good; the tool needs a bit more maturation."
"In terms of AI integration or integrating with a third-party tool like InTune or some other third-party tools, if we can have some more AI capabilities where use cases can be easy with Microsoft Purview Information Protection, that would make life easier."
"I rate Microsoft support six out of 10. Response times are a challenge. It's hard to be an ambassador for a product when you know it will be hard to get support."
"A lot of functionality in Microsoft Purview Information Protection is not exposed in an API officially yet, which has made a lot of implementation work difficult because we have to do click ops instead of DevOps."
"OneTrust Privacy can improve in the area of data discovery and classification. While it is capable in terms of assessments and similar tasks, there is room for improvement when it comes to connecting to different data sources."
 

Pricing and Cost Advice

"The pricing and setup costs are transferred to my clients, who find it affordable and are satisfied with what they receive."
"The product is affordable, and our clients agree. Sensitivity labels come with the MIP license at an additional $2 a month per user, an excellent deal for auto-labeling capabilities."
"Initially, Purview's cost seemed quite high because it was for personal use. I was scanning a tiny tenant and thinking, "If I extrapolate this to an enterprise-scale tenant, it will be quite costly." However, I talked to people who had compared it to other products on the market, and they're spending five figures to get started. At least, Purview has a free trial, so you can try some of the features early on."
"The tool's pricing is not a problem for customers because they often purchase it as part of a bundle. With an E5 license, for example, users get access to the entire functionality. This is one of the main reasons why many customers are choosing Microsoft."
"The price is determined by the enterprise licensing, either the E3 or E5 licensing or the EMS plus security and other feature licensing."
"The tool's pricing is fairly low, less than 100,000 for a year."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise15
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Purview Information Protection?
It is reasonable from what I can say right now because we are using most of the Microsoft tools right now. We are using the managed SQL server of Microsoft. We are using Microsoft Purview Informati...
What needs improvement with Microsoft Purview Information Protection?
In my opinion, Microsoft Purview Information Protection can be improved by having a more seamless user experience and ease of use in protecting both structured and unstructured data.
What is your primary use case for Microsoft Purview Information Protection?
My main use case for using Microsoft Purview Information Protection is protecting our unstructured files.
What is your experience regarding pricing and costs for OneTrust Privacy?
My experience with pricing, setup cost, and licensing indicates that OneTrust Privacy is a costly tool. The setup and everything are mostly done by the vendor side.
What needs improvement with OneTrust Privacy?
OneTrust Privacy can improve in the area of data discovery and classification. While it is capable in terms of assessments and similar tasks, there is room for improvement when it comes to connecti...
What is your primary use case for OneTrust Privacy?
My main use case for OneTrust Privacy involves conducting PIAs, DPIA assessments, cookie consent integrations, web form integrations, incident management, data discovery, and data classification. F...
 

Also Known As

Microsoft Information Protection
No data available
 

Overview