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Microsoft Purview Information Protection Logo

Microsoft Purview Information Protection pros and cons

Vendor: Microsoft
4.0 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Purview Information Protection allows users to restrict access and specify who can see sensitivity labels based on classification levels, providing encryption and limiting internal viewing capabilities.
Incorporating data loss prevention into endpoints such as Windows 10 and Windows 11 helps prevent data loss, making it highly advantageous.
Purview provides a comprehensive set of controls and visibility aiding in the management of sensitive data and enabling the confident use of AI.
The integrated approach of Microsoft Purview Information Protection with existing productivity and security tools helps manage platforms and avoid using multiple protection solutions.
The automation features, such as automated labeling, streamline the protection process and ensure sensitive data is safeguarded effectively.

CONS

Concern about third-party application visibility is noted, with mentions of other DLP tools offering better integration and search capabilities across Office 365 and other apps.
There is potential for enhanced AI integration and more affordable pricing, as significant parts of functionality lack official API exposure, complicating implementation.
Past features like document tracking and access management are currently unavailable, affecting overall effectiveness.
Microsoft Purview Information Protection faces criticism over slow response times and issues persisting across multiple support sessions, impacting customer satisfaction.
Concerns include high false positive rates, unmet feature expectations, and scalability issues affecting performance with large data volumes.
 

Microsoft Purview Information Protection Pros review quotes

Abhi T - PeerSpot reviewer
Associate Director at LTI - Larsen & Toubro Infotech
Jun 24, 2025
Microsoft Purview Information Protection integrates with the productivity and security tools that my customers use regularly, allowing them to avoid using multiple information protection solutions.
SD
Director Security Architecture at a financial services firm with 5,001-10,000 employees
Apr 28, 2025
The user interface is nice and it's very user-friendly on that front.
SaurabhGaonshindhe - PeerSpot reviewer
Principal Consultant at Sector 125
Feb 25, 2026
The first thing is that it is easy to use, the second is that the requirement with the client is more focused from the security perspective which is also mitigated by this particular tool, and the third thing is that not only I, but my team is also quite comfortable in working with Microsoft Purview Information Protection.
Learn what your peers think about Microsoft Purview Information Protection. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
reviewer2811369 - PeerSpot reviewer
Technology Partnerships Senior Principal at a tech vendor with 1,001-5,000 employees
Mar 24, 2026
The feature I like the most about Microsoft Purview Information Protection is sensitivity labels.
reviewer2778771 - PeerSpot reviewer
Director, Network & Cloud Infrastructure at a legal firm with 501-1,000 employees
Nov 20, 2025
My favorite feature about Microsoft Purview Information Protection is how it applies to everything generally, so I don't have to do it manually.
reviewer2778771 - PeerSpot reviewer
Director, Network & Cloud Infrastructure at a legal firm with 501-1,000 employees
Nov 20, 2025
My favorite feature about Microsoft Purview Information Protection is that it generally applies to everything, so I don't have to go in and do it manually; I set a policy and then it applies.
reviewer2778732 - PeerSpot reviewer
Technical Services Manager, Cloud at a energy/utilities company with 1,001-5,000 employees
Nov 20, 2025
The feature I prefer the most is the automated controls around it, such as automated labeling, which is effective.
Vicente Castro - PeerSpot reviewer
Program Manager, Worldwide at a tech services company with 11-50 employees
Nov 20, 2025
It is one of the advantages of the Microsoft solution that it provides a holistic way to manage the platforms and tools, so I do not have to use multiple information protection solutions.
Jp Bourget - PeerSpot reviewer
CEO at Blue Cycle
Nov 19, 2025
We are using Microsoft Purview Information Protection to enable the confident use of AI, so it is a set of controls and visibility that helps customers understand why they should be confident in the way that they have organized and classified their data so they can start to let agentic AI operate in their environment.
Heidi Hasting - PeerSpot reviewer
Mgr Data Engineering at Avanade
Nov 21, 2024
Purview is about auditing and discoverability. We need to ensure people aren't releasing information that they shouldn't and that they're doing multi-factor authentication or accessing it from the correct devices. It aids in reducing silos within organizations, enabling staff to easily find documents and contacts without exhausting human resources.
 

Microsoft Purview Information Protection Cons review quotes

Abhi T - PeerSpot reviewer
Associate Director at LTI - Larsen & Toubro Infotech
Jun 24, 2025
Most of the capabilities they mention are not working as expected. That is where the challenge lies.
SD
Director Security Architecture at a financial services firm with 5,001-10,000 employees
Apr 28, 2025
I am concerned about its accuracy levels. Sometimes it throws a lot of false positives.
SaurabhGaonshindhe - PeerSpot reviewer
Principal Consultant at Sector 125
Feb 25, 2026
In terms of AI integration or integrating with a third-party tool like InTune or some other third-party tools, if we can have some more AI capabilities where use cases can be easy with Microsoft Purview Information Protection, that would make life easier.
Learn what your peers think about Microsoft Purview Information Protection. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
reviewer2811369 - PeerSpot reviewer
Technology Partnerships Senior Principal at a tech vendor with 1,001-5,000 employees
Mar 24, 2026
In my opinion, Microsoft Purview Information Protection can be improved by having a more seamless user experience and ease of use in protecting both structured and unstructured data.
reviewer2778771 - PeerSpot reviewer
Director, Network & Cloud Infrastructure at a legal firm with 501-1,000 employees
Nov 20, 2025
I have not had much luck or much experience with the comprehensiveness of the data classification abilities in Microsoft Purview Information Protection, including identifying categories and sensitive information.
reviewer2778771 - PeerSpot reviewer
Director, Network & Cloud Infrastructure at a legal firm with 501-1,000 employees
Nov 20, 2025
We don't trust Microsoft Purview Information Protection yet.
reviewer2778732 - PeerSpot reviewer
Technical Services Manager, Cloud at a energy/utilities company with 1,001-5,000 employees
Nov 20, 2025
I assess its ability to classify data and identify sensitive information as an area where we have not really gotten a lot of progress yet.
Vicente Castro - PeerSpot reviewer
Program Manager, Worldwide at a tech services company with 11-50 employees
Nov 20, 2025
I see many options such as SharePoint Advanced Management for customers, but that requires a high investment from the customer's end in order to access the premium features of Purview, so it is not easy.
Jp Bourget - PeerSpot reviewer
CEO at Blue Cycle
Nov 19, 2025
A lot of functionality in Microsoft Purview Information Protection is not exposed in an API officially yet, which has made a lot of implementation work difficult because we have to do click ops instead of DevOps.
Heidi Hasting - PeerSpot reviewer
Mgr Data Engineering at Avanade
Nov 21, 2024
The communication around Microsoft product names and functionalities can be confusing, like when they combined Office 365 Risk and Compliance with Azure Purview. Then, they added Purview Hub to Fabric, and people thought Purview Hub would do data lineages, but it didn't. It isn't full-fledged Purview. It's just one feature set.