Try our new research platform with insights from 80,000+ expert users

Microsoft Viva Insights vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Viva Insights
Ranking in Talent Management
30th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SAP SuccessFactors
Ranking in Talent Management
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Cloud HCM (1st), Talent Acquisition (1st), Global Payroll (1st)
 

Mindshare comparison

As of March 2026, in the Talent Management category, the mindshare of Microsoft Viva Insights is 0.9%, down from 1.1% compared to the previous year. The mindshare of SAP SuccessFactors is 10.5%, down from 20.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors10.5%
Microsoft Viva Insights0.9%
Other88.6%
Talent Management
 

Featured Reviews

AB
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
Provides notifications on missed emails and meetings
Microsoft Viva Insights provides notifications on missed emails and meetings.  Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings.  I get very few notifications of Microsoft Viva Insights on my mobile.  I have been using the…
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings."
"One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors."
"One of the most valuable features of this solution is the performance management workflow."
"I think the advice I'd give is that it's a nice solution."
"We have implemented this for our customers and the areas where they have realized the values are employee engagement and satisfaction, better ROI, better visibility and predictability, faster and accurate decision making and lower overall total cost of operation."
"It is a scalable solution. I would rate it a ten out of ten."
"All Learning Management Systems have their strengths and weaknesses, SAP SuccessFactors is a strong option, but organizations should choose based on their specific needs."
"The overall functionality of the solution is very good."
"The performance goals and learning management solutions are the product's most valuable features."
 

Cons

"I get very few notifications of Microsoft Viva Insights on my mobile."
"The product doesn't have a modernized look and is not very user-friendly like other products."
"SAP SuccessFactors needs to improve the LMS and performance management."
"The user experience and interface are not user-friendly."
"The SAP SuccessFactors integration with old versions can improve. We are using an older finance module but we are having migration issues."
"SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade."
"The tool that SAP uses to integrate SuccessFactors into other applications is quite expensive."
"Analytics could use some work."
"SAP SuccessFactors is working on making beneficial changes but they are not fast enough. They can improve by making the improvements or updates quicker. Additionally, the user interface could improve, it is not something you want to return to when compared to a solution similar to Instagram."
 

Pricing and Cost Advice

Information not available
"The licensing fees are based on the number of modules that are being used, and the number of users."
"It is not cheap, but it is reasonable."
"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
"The cost of SAP SuccessFactors is reasonable."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"It could be cheaper."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"The solution is on the expensive side but is definitely worth the money."
report
Use our free recommendation engine to learn which Talent Management solutions are best for your needs.
884,976 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Comms Service Provider
12%
Outsourcing Company
9%
Healthcare Company
8%
Comms Service Provider
16%
Manufacturing Company
10%
Financial Services Firm
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

Volometrix, Microsoft Workplace Analytics
SuccessFactors
 

Overview

 

Sample Customers

facebook, Symantec, L'Oreal, Genentech, Qualcomm
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: February 2026.
884,976 professionals have used our research since 2012.