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Microsoft Viva Insights vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Viva Insights
Ranking in Talent Management
11th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SAP SuccessFactors
Ranking in Talent Management
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
97
Ranking in other categories
Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

As of July 2025, in the Talent Management category, the mindshare of Microsoft Viva Insights is 0.9%, down from 1.2% compared to the previous year. The mindshare of SAP SuccessFactors is 19.4%, down from 19.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management
 

Featured Reviews

AB
Provides notifications on missed emails and meetings
Microsoft Viva Insights provides notifications on missed emails and meetings.  Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings.  I get very few notifications of Microsoft Viva Insights on my mobile.  I have been using the…
Renelia Villanueva - PeerSpot reviewer
Moving to a cloud-based employee portal has improved experience but user interface requires attention
I am currently handling SAP sub-modules, particularly in HR. I interface with SAP SuccessFactors modules such as Employee Central, Goals and Performance, and Talent Moving from an in-house developed employee self-service portal to a cloud-based internet solution is an improvement for us.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings."
"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."
"What I like the most is the KPI management formula."
"It is a scalable solution. I would rate it a ten out of ten."
"The performance goals and learning management solutions are the product's most valuable features."
"It is a very stable solution."
"It covers all the everyday functions of the employee life cycle."
"The most valuable feature of SAP SuccessFactors is analytics."
"What I like most about SAP SuccessFactors are its recruiting and compensation features."
 

Cons

"I get very few notifications of Microsoft Viva Insights on my mobile."
"The solution needs more localization, especially for the Middle East and Russia."
"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."
"We encountered challenges with the tool's integration with third-party applications and deployments."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
"It is not that user-friendly. It can be made more user-friendly."
"Also, it would be helpful if they could improve its ability to localize the product to Nigeria."
"SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade."
"One area for improvement is making SuccessFactors more compatible with other countries, especially in terms of payroll and other functionalities."
 

Pricing and Cost Advice

Information not available
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"SAP SuccessFactors requires an annual subscription."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
12%
Comms Service Provider
9%
Computer Software Company
9%
Educational Organization
23%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Viva Insights?
Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings.
What needs improvement with Microsoft Viva Insights?
I get very few notifications of Microsoft Viva Insights on my mobile.
What is your primary use case for Microsoft Viva Insights?
Microsoft Viva Insights provides notifications on missed emails and meetings.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

Volometrix, Microsoft Workplace Analytics
SuccessFactors
 

Overview

 

Sample Customers

facebook, Symantec, L'Oreal, Genentech, Qualcomm
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Workday, SAP, Oracle and others in Talent Management. Updated: June 2025.
860,592 professionals have used our research since 2012.