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Microsoft Viva Insights vs SAP SuccessFactors comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Viva Insights
Ranking in Talent Management
28th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SAP SuccessFactors
Ranking in Talent Management
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

As of September 2026, in the Talent Management category, the mindshare of Microsoft Viva Insights is 0.9%, up from 0.8% compared to the previous year. The mindshare of SAP SuccessFactors is 8.4%, down from 18.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors8.4%
Microsoft Viva Insights0.9%
Other90.7%
Talent Management
 

Featured Reviews

AB
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
Provides notifications on missed emails and meetings
Microsoft Viva Insights provides notifications on missed emails and meetings.  Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings.  I get very few notifications of Microsoft Viva Insights on my mobile.  I have been using the…
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings."
"The tool allows us to consolidate many review processes into one process."
"The role-based permissions functionality is beyond great (in my opinion) and is honestly more robust and flexible than any other security setup/process that we have with other business software that we use (and have the ability to maintain security roles with)."
"The solution is stable."
"The product is stable, scalable, and addresses a lot of issues."
"Shorter implementation timelines (comparing to on-premise SAP solutions), quicker response on configuration change cycles, modern look and mobile integration possibilities: Everything together makes SuccessFactors LMS a well-recognized and demanded talent solution across different types of organizations."
"The UX in SAP SuccessFactors is good."
"SAP SuccessFactors is 100 percent reliable and one of the biggest in the market."
"They are the easiest to use without additional instructions."
 

Cons

"I get very few notifications of Microsoft Viva Insights on my mobile."
"The solution is quite expensive."
"The single problem that needs to be solved is that once you submit a form it cannot be edited."
"We lack information regarding how to build a network."
"SAP resources are at the high end and anything you want to change or any customization is expensive."
"Pricing is a bit high and on the higher side."
"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."
"One area for improvement is making SuccessFactors more compatible with other countries, especially in terms of payroll and other functionalities."
"The organization is planning to move to Darwinbox from SAP SuccessFactors, primarily due to pricing considerations."
 

Pricing and Cost Advice

Information not available
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"The cost of SAP SuccessFactors is reasonable."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"It could be cheaper."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"The price of the solution is highly expensive."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Comms Service Provider
13%
Manufacturing Company
11%
Healthcare Company
9%
Comms Service Provider
16%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
 

Also Known As

Volometrix, Microsoft Workplace Analytics
SuccessFactors
 

Overview

 

Sample Customers

facebook, Symantec, L'Oreal, Genentech, Qualcomm
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: September 2026.
914,394 professionals have used our research since 2012.