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MobileIron Virtual Smartphone Platform [EOL] vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MobileIron Virtual Smartpho...
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (9th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (16th), Unified Endpoint Management (UEM) (3rd)
 

Featured Reviews

it_user374085 - PeerSpot reviewer
Product Management and Development Manager at a comms service provider with 1,001-5,000 employees
Mobilization of common content is a nice feature.
MDM MobileIron Mobilization of common content Mail Calendar Contacts For selected users Intranet Mobilization of information’s BYOD Better flexibility Access to data outside of office Better connection to document servers e.g Sharepoint etc. is needed. We've had no issues with deployment.…
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Perform an initial analysis before deployment, define your targets, and then manage the design and deployment according your targets (especially configurations and policies)."
"High Availability on Core and Sentry, Apple DEP support, MAM, and the BYOD Portal are valuable."
"Accessing documents on your mobile while traveling is essential."
"Generally, I am satisfied with VMware because they have been quite responsive in terms of the kind of challenges that we have in the Central African region."
"This product is effective and simple to manage."
"The antivirus and the ability to push security policies down to the device are key features."
"You can upgrade and migrate the existing group policies that we use for VMware Workspace ONE for the active directory. We can push the policies and group policies. We can migrate it and manage it from VMware Workspace ONE."
"It helps the end users to work on the road without needing to set up all kinds of VPN connections"
"It's all about centralizing your data and making sure that your data is centralized and secure."
"If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user."
"The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility."
 

Cons

"Better connection to document servers e.g Sharepoint etc. is needed."
"Reporting and custom reporting, containerization, more readable and assessable documentation, better technical support and better trained staff."
"Customer Service: 4 out of 5. Technical Support: 3 out of 5."
"We have experienced some connectivity issues."
"There is no Apple zero-day support for updates."
"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."
"We'd like the customization to be better."
"The integration on the application side could improve."
"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."
"it's very dependent on an active directory"
"The initial setup is a bit complex."
 

Pricing and Cost Advice

Information not available
"It's an expensive tool."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"While it is not inexpensive in terms of price, it is definitely worth it."
"It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."
"The solution is more expensive than Intune."
"We pay approximately $6.50 per user for the standard version. If you are paying for an enterprise license that includes VDI then it will cost approximately $25 per user on a monthly basis."
"Pricing is an area that could be improved."
"Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise58
 

Questions from the Community

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How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Comparisons

No data available
 

Also Known As

Virtual Smartphone Platform
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Brussels Airport, Astellas, Standtwerke University, ARUP, Ingram, UniCredit
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: March 2026.
884,933 professionals have used our research since 2012.