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Moogsoft vs Veritas NetBackup IT Analytics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Moogsoft
Ranking in IT Operations Analytics
5th
Average Rating
7.6
Reviews Sentiment
5.1
Number of Reviews
17
Ranking in other categories
IT Infrastructure Monitoring (40th), AIOps (19th)
Veritas NetBackup IT Analytics
Ranking in IT Operations Analytics
8th
Average Rating
8.0
Reviews Sentiment
4.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the IT Operations Analytics category, the mindshare of Moogsoft is 5.6%, up from 3.6% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 2.4%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
Moogsoft5.6%
Veritas NetBackup IT Analytics2.4%
Other92.0%
IT Operations Analytics
 

Featured Reviews

MA
L1 Analyst at HCLTech
Effective monitoring and efficient alert management streamline operations
Machine learning works based on past collected data, so we can develop a system that functions as an automated bot using this data. With the use of AI technologies such as ChatGPT and other Gen AI solutions, if we combine these with machine learning tools, it will lead to increased efficiency and reduced processing time in application systems. I work on the backend to address any issues with Moogsoft, such as URL access problems or credential bugs, ensuring everything operates smoothly. The advantage of Moogsoft is that it consolidates various alerts into one monitoring tool, which reduces time and allows for real-time and anomaly detection, while its disadvantage includes limited built-in observability and complex setup requirements. On a scale of 1-10, I rate Moogsoft a 9.
NM
Senior Software Engineer at a manufacturing company with 10,001+ employees
Integrating third-party tools for effective data management and reporting
There are challenges with the data collector options in Veritas NetBackup IT Analytics. When I upgrade, the data collector tends to stop working, requiring me to open a case with Veritas. It takes them a long time, usually over a month, to resolve the issue, which is a pain point. I believe improving this aspect would enhance the user experience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very stable; you will hardly face any issues like file corruption or an alert being missed out by the system."
"The product currently seems to be a few steps ahead of the competition."
"As a result of using Moogsoft for analysis, we are much quicker to find and diagnose the root cause of issues and therefore we improve production, stability, and uptime of services."
"The operations are familiar with how to use Moogsoft, so they are keeping it."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"I find the unsupervised learning algorithms for noise reduction particularly valuable. The algorithm's ability to identify and reduce noise is a feature we initially liked. The anomaly detection feature is excellent for maintaining system uptime as it helps identify problems quickly."
"I like the prediction features."
"It's helpful because I can have full visibility of my IT environment."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."
"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."
"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."
"The most valuable feature of the product is the insight it provides on the console."
"The scalability is great. It is one of the best advantages that I find important."
"My experience with the technical support by Veritas is pretty good."
 

Cons

"On a scale from one to ten, with one being worst and ten being best, I would rate Moogsoft a little lower than I expected when we originally adopted the product."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime, which the Mulesoft team addresses."
"The product roadmap doesn't align with our roadmap."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"Customer service and support need improvement in terms of response time."
"I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."
"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."
"The documentation could be better; this should be improved."
"The process should be made easier."
"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."
"The solution should allow users to export data to Tableau."
"The quality of technical support has decreased over time with slower response times compared to before."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."
 

Pricing and Cost Advice

"As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model."
"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"When compared to other solutions, it is quite good."
"It's a very cost-effective and competitive product."
"The product has a fair price."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
7%
Outsourcing Company
17%
Manufacturing Company
12%
Financial Services Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Moogsoft?
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
What needs improvement with Moogsoft?
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
What is your primary use case for Moogsoft?
We implement Moogsoft for our own consumption as well as we are implementation partners in some cases where our clients have a need for an observability solution.We work with most of the large ente...
What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?
They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.
What needs improvement with Veritas NetBackup IT Analytics?
I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we n...
What is your primary use case for Veritas NetBackup IT Analytics?
We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...
 

Overview

 

Sample Customers

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Find out what your peers are saying about Moogsoft vs. Veritas NetBackup IT Analytics and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.