No more typing reviews! Try our Samantha, our new voice AI agent.

MSP360 Backup vs NovaStor NovaBACKUP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (45th), MSP Backup (6th)
NovaStor NovaBACKUP
Ranking in Backup and Recovery
33rd
Ranking in Disaster Recovery (DR) Software
17th
Average Rating
9.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. The mindshare of NovaStor NovaBACKUP is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NovaStor NovaBACKUP0.7%
MSP360 Backup1.1%
Other98.2%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Rainer Kummerfeldt - PeerSpot reviewer
IT-Teamleader at Bechtle
Easy to work and offers features for tape backups, disk backups, and whatever you want
NovaStor NovaBACKUP is still working on new features because they listen to the customers and integrate their needs into new versions. You can see they make progress with each new version. They are much faster than IBM, where you sometimes have to wait years for new features. It is very quick and fast. NovaStor have big competitors like Veeam, which is very fast and aggressive. It's good, but it depends on the price. I think NovaStor might be cheaper. They have a direct connection to their developers and sales teams, which makes getting answers very fast. Veeam has a lot of features, like a special reporting tool. However, I've heard from some customers that Veeam wasn't always the right decision because it couldn't work with their environment. But Veeam has aggressive marketing, which is why they are probably in first place at the moment, besides Commvault. IBM has lost its competitive edge and is trying to catch up, but it might be too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Client-side encryption minimizes worries about data being captured on the back-end."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."
"The solution is simple to use and easy to configure."
"MSP360 Backup's most valuable feature is its backup interface."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The UI is pretty good; it's very simple and very user-friendly."
"NovaBACKUP protects your entire system with a single solution."
"It is a very good and easy-to-use tool for non-technical people."
"It's the easiest way to configure it."
 

Cons

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The interface could use some updating."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution's pricing is very high."
"The product could be more user-friendly."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The room for improvement lies in the compatibility of NovaBACKUP with older operating systems."
"The price of NovaStor NovaBACKUP is an area that can be considered as a weakness or drawback, where improvements are required."
 

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."
"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"My company has to make yearly payments towards the solution's maintenance and support."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
Comms Service Provider
15%
Construction Company
11%
Manufacturing Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with NovaStor NovaBACKUP?
The room for improvement lies in the compatibility of NovaBACKUP with older operating systems like Windows XP. Some customers still rely on outdated systems due to specific production requirements....
What is your primary use case for NovaStor NovaBACKUP?
It's developed in Hamburg. It's very easy to work with because it has a web interface, and the configuration is straightforward. It has features for tape backups, disk backups, and whatever you wan...
 

Also Known As

Cloudberry Backup
NovaBACKUP
 

Overview

 

Sample Customers

StratX
Ex'pression College, Osborne Wood Products Inc., REIT Technologies
Find out what your peers are saying about MSP360 Backup vs. NovaStor NovaBACKUP and other solutions. Updated: May 2026.
893,311 professionals have used our research since 2012.