MSP360 Backup vs NovaStor NovaBACKUP comparison

MSP360 and NovaStor are both solutions in the Backup and Recovery category. MSP360 is ranked #59, while NovaStor is ranked #33 with an average rating of 9.0. MSP360 holds a 0.8% mindshare in BRS, compared to NovaStor’s 0.5% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of NovaStor users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,797 Views
1,168 Comparison Views

100% willing to recommend

NovaStor NovaBACKUP

Read 3 NovaStor NovaBACKUP reviews

883 Views
751 Comparison Views

100% willing to recommend

MSP360 Backup

NovaStor NovaBACKUP

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

NovaStor NovaBACKUP and MSP360 Backup are both popular solutions in the backup software market. MSP360 Backup appears to have the upper hand due to its extensive features and long-term ROI.

Features: NovaStor NovaBACKUP users value its reliable data recovery, intuitive scheduling, and easy integration. MSP360 Backup users appreciate its extensive cloud support, scalability, and advanced encryption.

Room for Improvement: NovaStor NovaBACKUP users suggest improvements in its reporting functions, increased support for more cloud services, and enhanced user interface. MSP360 Backup users express a need for better technical support, improved user training materials, and more intuitive UI design.

Ease of Deployment and Customer Service: NovaStor NovaBACKUP’s deployment is straightforward with positive feedback on ease of use. Customer service is rated highly for its responsiveness. MSP360 Backup provides a simple deployment process but faces criticism regarding customer service and support response times.

Pricing and ROI: NovaStor NovaBACKUP is noted for its cost-effectiveness and good ROI with lower initial setup costs. MSP360 Backup is more expensive, but users believe that the rich feature set offers better long-term ROI.

To learn more, read our detailed MSP360 Backup vs. NovaStor NovaBACKUP Report (Updated: January 2026).

Buyer's Guide

MSP360 Backup vs. NovaStor NovaBACKUP

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

59th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), MSP Backup (8th)

NovaStor NovaBACKUP

Ranking in Backup and Recovery

33rd

Ranking in Disaster Recovery (DR) Software

21st

Average Rating

9.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.8%, up from 0.4% compared to the previous year. The mindshare of NovaStor NovaBACKUP is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
NovaStor NovaBACKUP	0.5%
MSP360 Backup	0.8%
Other	98.7%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Rainer Kummerfeldt

IT-Teamleader at Bechtle

Easy to work and offers features for tape backups, disk backups, and whatever you want

NovaStor NovaBACKUP is still working on new features because they listen to the customers and integrate their needs into new versions. You can see they make progress with each new version. They are much faster than IBM, where you sometimes have to wait years for new features. It is very quick and fast. NovaStor have big competitors like Veeam, which is very fast and aggressive. It's good, but it depends on the price. I think NovaStor might be cheaper. They have a direct connection to their developers and sales teams, which makes getting answers very fast. Veeam has a lot of features, like a special reporting tool. However, I've heard from some customers that Veeam wasn't always the right decision because it couldn't work with their environment. But Veeam has aggressive marketing, which is why they are probably in first place at the moment, besides Commvault. IBM has lost its competitive edge and is trying to catch up, but it might be too late.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of MSP360 Backup is its reliability."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The solution is easy to access and handles things efficiently."

"General ease of use and performance of the Windows version is the most valuable feature."

More MSP360 Backup pros

"It's the easiest way to configure it."

"It is a very good and easy-to-use tool for non-technical people."

Cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

More MSP360 Backup cons

"The price of NovaStor NovaBACKUP is an area that can be considered as a weakness or drawback, where improvements are required."

"The room for improvement lies in the compatibility of NovaBACKUP with older operating systems."

Pricing and Cost Advice

"We have a very good return on investment."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

"My company has to make yearly payments towards the solution's maintenance and support."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Real Estate/Law Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

No data available

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with NovaStor NovaBACKUP?

The room for improvement lies in the compatibility of NovaBACKUP with older operating systems like Windows XP. Some customers still rely on outdated systems due to specific production requirements....

See all answers

What is your primary use case for NovaStor NovaBACKUP?

It's developed in Hamburg. It's very easy to work with because it has a web interface, and the configuration is straightforward. It has features for tape backups, disk backups, and whatever you wan...

See all answers

What advice do you have for others considering NovaStor NovaBACKUP?

Overall, I would rate it a nine out of ten.

See all answers

Comparisons

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Compared 10% of the time

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Compared 5% of the time

BDRShield vs MSP360 Backup

Compared 5% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 5% of the time

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Veeam Data Platform vs NovaStor NovaBACKUP

Compared 30% of the time

Acronis Cyber Protect vs NovaStor NovaBACKUP

Compared 18% of the time

HPE Zerto Software vs NovaStor NovaBACKUP

Compared 17% of the time

Synology DSM vs NovaStor NovaBACKUP

Compared 17% of the time

Dell RecoverPoint for Virtual Machines vs NovaStor NovaBACKUP

Compared 9% of the time

More NovaStor NovaBACKUP Competitors

Product Reports

Buyer's Guide

MSP360 Backup

January 2026

Download MSP360 Backup product report

Buyer's Guide

Backup and Recovery

January 2026

Download NovaStor NovaBACKUP product report

Also Known As

Cloudberry Backup

NovaBACKUP

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

NovaBACKUP is a data protection software that enables SMBÂ users to backup and recover mission critical data across a hybrid of physical and virtual machines. NovaBACKUP is designed to work onÂ Microsoft Windows operating systems, offering local and online file backups and disaster recovery image backups.

NovaStor

Sample Customers

StratX

Ex'pression College, Osborne Wood Products Inc., REIT Technologies

Buyer's Guide

MSP360 Backup vs. NovaStor NovaBACKUP

January 2026

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