MSP360 Backup vs Quorum OnQ comparison

"Provides connectivity to a lot of different cloud storage solutions."

"Client-side encryption minimizes worries about data being captured on the back-end."

"Technical support is very good."

"MSP360 Backup's most valuable feature is its backup interface."

"The solution is easy to access and handles things efficiently."

"General ease of use and performance of the Windows version is the most valuable feature."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"It has allowed me to implement a cost effective, highly configurable solution."

"Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history."

"The most useful feature is the one-click recovery."

"It does automated tests to the systems to make sure that you could spin them up if you needed to. And if something doesn't come back up in those tests, we get a notification saying the system didn't come back up."

"It provides a smooth training experience and easy terminology for those in the advocacy world."

"Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do."

"From a disaster-recovery point of view, one of the things I really like is that I can test the virtual copy of the physical server on a test network and compare the servers side-by-side, without interfering with the production network. So I can see and make sure that the latest copy of the server is the physical copy of the server, without interfering with production."

"The biggest feature is being able to do a file recovery to the original server. That is extremely useful and has saved us a few times when we've had ransomware. In some of those cases, people's computers were locked down by viruses which spread to things they had access to, including server shares. But we were easily able to just restore to four hours prior, instead of a day or two or more ago."

"Quorum OnQ has taken the guesswork out of backup/recovery and disaster recovery."

"The graphics are looking a bit old and should be updated."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution's pricing is very high."

"Quorum OnQ's user interface is not very attractive and should be made more attractive."

"It would be beneficial if file culling could be more granular."

"There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone."

"The price is high and could be more competitive."

"I paid for subscription of Firewall. I paid for subscription of endpoint protection. Thet should introduce single subscription for all services."

"The cost could be reduced."

"The user interface needs to be improved."

"They have radio buttons that allow multiselection, which is not intuitive."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The total for our current solution's licensing is about $14,000 for 12 servers for three years."

"The solution’s pricing is economical."

"When we first got the Quorum the licensing was different."

"I am not sure how much it costs, but I know it's expensive."

"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."

"Quorum OnQ can be described as a medium-priced product...There are no ingress and egress charges in the product."

"We have never questioned whether it is worth it because it so obviously is a great value."

"The cost is higher than other software and services, but it is an absolute must-have."