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MSP360 Backup vs Veeam Agent for Linux [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (54th), Cloud Backup (42nd), Disaster Recovery (DR) Software (29th), MSP Backup (5th)
Veeam Agent for Linux [EOL]
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
David Villota - PeerSpot reviewer
Reliable and issue-free with a helpful onboarding wizard
The solution has been installed on Linux machines.  The solution is issue-free. We are happy with it.  The solution has been stable and reliable.  It is scalable.  My understanding the setup is pretty straightforward and that the onboarding wizard is pretty easy to follow.  I've never had to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides connectivity to a lot of different cloud storage solutions."
"The most valuable feature of MSP360 Backup is its reliability."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Technical support is very good."
"General ease of use and performance of the Windows version is the most valuable feature."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"It has allowed me to implement a cost effective, highly configurable solution."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The ease of use for the graphical interface and the ease of installation are the most valuable features of this solution."
"Veeam has a "next, next, finish" installer, and the overall deployment is straightforward. The deployment is easy because Veeam is compatible with all our VMware services and VMs. Veeam Backup and Veeam ONE are integrated into vCenter or vSphere site deployments, so we don't need to deploy each server one by one."
"What I find most valuable about this solution, is that the user experience is very simple."
"The solution is very simple. Management of the platform is so simple that we don't need to have any training to deploy this solution."
"The really amazing feature about Veeam Agent is that when you're using the central deployment model, you can actually use the instant VM recovery feature, which is really a pain point that I find some days."
"The most valuable feature of the solution is its integration with Veeam Backup & Replication console."
"The most valuable feature is the instant restore option."
"The user interface is good."
 

Cons

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The solution's pricing is very high."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"In new releases, I hope they can support Oracle cloud."
"In terms of the physical environment, I'd like them to integrate it with other kinds of solutions. We don't just work with Microsoft or Linux, but other kinds of infrastructure data as well."
"We are currently waiting for the continuous backup process."
"It has no cloud backup feature. You can't back up anywhere outside of your local network."
"Technical support could be improved."
"There is a compatibility issue with HCI."
"There isn't much to improve. They just need to follow the trend or the development of other Linux products. Follow in terms of making the product compatible with new versions of Linux. They just need to include as many versions for Linux as possible."
"The pricing could be lowered if possible."
 

Pricing and Cost Advice

"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The costing is very competitive."
"Licensing costs are $300,000 USD yearly, and we pay for three years at a time."
"There's the principal license for Veeam Agent for Linux, and then you need to buy additional licenses for your machines."
"Licensing costs are monthly."
"Price-wise it's good."
"We have purchased a license to use Veeam Agent for Linux and the additional support. The overall cost of Veeam Agent for Linux is expensive."
"Veeam Agent is one of the cheapest products in the market."
"The solution is rather expensive and I think the price is too high."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Construction Company
8%
Educational Organization
7%
Insurance Company
7%
Photography Company
23%
Financial Services Firm
18%
Computer Software Company
17%
Real Estate/Law Firm
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
Ask a question
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Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
ContinuitySA, Industrial Scientific
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