N-able EDR vs Rapid7 InsightIDR comparison

N-able and Rapid7 are both solutions in the Endpoint Detection and Response (EDR) category. N-able is ranked #46 with an average rating of 7.5, while Rapid7 is ranked #22 with an average rating of 7.8. N-able holds a 0.6% mindshare in EDR, compared to Rapid7’s 1.2% mindshare. Additionally, 100% of N-able users are willing to recommend the solution, compared to 96% of Rapid7 users who would recommend it.

N-able EDR

Read 4 N-able EDR reviews

793 Views
777 Comparison Views

100% willing to recommend

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

6,636 Views
1,924 Comparison Views

96% willing to recommend

N-able EDR

Rapid7 InsightIDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Rapid7 InsightIDR and N-able EDR are two competitive products in the cybersecurity market. N-able EDR has the upper hand in terms of comprehensive endpoint protection, but InsightIDR is preferred for ease of use.

Features: InsightIDR includes advanced threat detection, user behavior analytics, and automated response features. N-able EDR is recognized for robust endpoint protection, real-time threat detection, and an extensive feature set.

Room for Improvement: InsightIDR users desire enhanced reporting, better integration with third-party tools, and advanced analytics. N-able EDR needs improved threat analysis accuracy, a more intuitive setup process, and enhanced user interface.

Ease of Deployment and Customer Service: InsightIDR offers a straightforward deployment process and responsive customer service. N-able EDR has a slightly more complex deployment process, causing some user frustration, but customer service is rated highly.

Pricing and ROI: InsightIDR has higher initial setup costs, justified by its performance and support, resulting in strong ROI. N-able EDR is more cost-effective and delivers solid ROI, but with a less extensive feature set.

To learn more, read our detailed N-able EDR vs. Rapid7 InsightIDR Report (Updated: December 2025).

Buyer's Guide

N-able EDR vs. Rapid7 InsightIDR

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

N-able EDR

Ranking in Endpoint Detection and Response (EDR)

46th

Average Rating

7.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Rapid7 InsightIDR

Ranking in Endpoint Detection and Response (EDR)

22nd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (15th), User Entity Behavior Analytics (UEBA) (7th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (18th)

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of N-able EDR is 0.6%, up from 0.3% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Market Share Distribution
Product	Market Share (%)
Rapid7 InsightIDR	1.2%
N-able EDR	0.6%
Other	98.2%

Endpoint Detection and Response (EDR)

Featured Reviews

Nyiko Malapane

Senior Operations Specialist at Tagit cc

Reporting effectiveness and advanced AI capabilities improve threat awareness while needing pricing simplification and licensing self-service

With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If they could bundle it as one solution and show the capabilities or features, they would be able to sell it more effectively, and as resellers, we could sell it to customers more easily. The technical support is responsive, but sometimes we experience limitations regarding the ability to add licensing. They could implement a self-service platform for assigning new licenses or ordering more. Currently, we depend on contacting someone who sends a new contract to sign through the process. They could change their licensing model, though I am not the right person to comment on functionality. On the reporting side, everything is covered.

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SohailHyder

Head of Cyber Security at Super Secure

Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration

If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides visibility and a storyline to track the virus or malware's activities, showing infected processes and changes made."

"The most valuable feature, which I can describe as the '360 vision' of the inventory device, provides a complete view of all the devices."

"The most valuable features are the rollback feature, it's important for us. The AI models and are good."

"We have been using this solution for quite some time, and the AI functionality is quite advanced; we are able to provide insights on different aspects and read the reports easily."

"The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue."

"Great coverage of all systems within our network from endpoint to firewall."

"InsightIDR’s ability to process millions of transactions per day, and to notify me of the most critical ones, is priceless. InsightIDR has the alerts tuned, and has the ability to quickly drill down to determine the threat level."

"The solution is very stable and works very well for what I need it to do."

"I like that it's a cloud-based solution."

"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."

"I definitely recommend Rapid7 InsightIDR."

"Simple configuration and automatically syncs to the cloud platform."

More Rapid7 InsightIDR pros

Cons

"We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing."

"With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process."

"I would like to see them add support for both Android and iOS smartphones."

"I would rate the scalability as seven out of ten. The capability is useful. Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that."

"Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that."

"Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries."

"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."

"I feel it would greatly benefit from more supported log sources."

"Inability to get access to compliance reports within the solution."

"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses."

"There are certain limitations with Rapid7 that I am working on."

"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."

"Needs a better ability to customize the check within the console."

More Rapid7 InsightIDR cons

Pricing and Cost Advice

"The pricing is average."

"The solution has a mid-range price point in the market"

"Rapid7 InsightIDR is priced very well and is cost-effective."

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."

"Accurately predict your licensing counts as this is a subscription based product."

"It is a reasonably priced solution."

"I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability."

"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."

More Rapid7 InsightIDR pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

18%

Comms Service Provider

14%

Healthcare Company

10%

Non Profit

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	5
Large Enterprise	6

Questions from the Community

What needs improvement with N-able EDR?

See all answers

What is your primary use case for N-able EDR?

We are using N-able EDR, but I think Sophos makes sense because of the environment we operate in. The localization and different elements were important factors we were looking at. They have their ...

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What advice do you have for others considering N-able EDR?

I am more focused on operations and procurement. The decision to use this solution was made before I joined the company. It started with patch management systems and progressed into EDR, backup mon...

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What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

See all answers

What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

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Product Reports

Buyer's Guide

Endpoint Detection and Response (EDR)

December 2025

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Buyer's Guide

Rapid7 InsightIDR

January 2026

Download Rapid7 InsightIDR product report

Also Known As

No data available

InsightIDR

Overview

N-able EDR effectively safeguards against cybersecurity threats like malware and ransomware. With AI-driven capabilities and seamless integration with remote monitoring tools, it offers advanced protection and management for servers and workstations.

N-able EDR, known for its advanced defense mechanisms, utilizes AI and machine learning to enhance threat detection beyond traditional antivirus capabilities. It provides comprehensive visibility with its '360 vision,' integrating smoothly with remote management for unified performance monitoring. While it excels in protecting Windows environments, users seek improvements in mobile support and billing practices. A focus on enhancing licensing efficiency and reducing false positives could further enhance its usability. Ranked highly by Gartner and MITRE ATT&CK, N-able EDR remains a favored choice among users for its effective threat management and detailed reporting functionalities.

What are the key features of N-able EDR?

Rollback feature: Helps revert devices to previous states after an attack.
AI models: Improve threat detection using sophisticated algorithms.
Exceptional detection and protection: Offers robust defense against multiple threat vectors.
Auto-response capability: Uses machine learning for efficient incident management.
'360 vision': Provides complete visibility of device inventories.

What benefits and ROI should users consider?

Comprehensive security: Enhanced detection surpassing traditional antivirus.
Efficient monitoring: Unified device management through RMM integration.
Insightful reporting: Advanced reports provide critical security insights.
Inventory management: Full device oversight with '360 vision'.

In sectors reliant on Windows-based systems, N-able EDR is deployed as a primary antivirus solution. Its advanced AI and reporting features allow businesses to efficiently manage threat landscapes. However, while it secures servers and workstations, industries requiring mobile device support may find its current capabilities insufficient, prompting requests for broader platform integration.

N-able

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Sample Customers

Information Not Available

Liberty Wines, Pioneer Telephone, Visier

Buyer's Guide

N-able EDR vs. Rapid7 InsightIDR

December 2025

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