No more typing reviews! Try our Samantha, our new voice AI agent.

N-able Mail Assure vs TitanHQ SpamTitan comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N-able Mail Assure
Ranking in Email Security
42nd
Average Rating
1.0
Reviews Sentiment
4.3
Number of Reviews
1
Ranking in other categories
Email Archiving (14th)
TitanHQ SpamTitan
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (5th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of N-able Mail Assure is 0.8%, up from 0.4% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
TitanHQ SpamTitan1.4%
N-able Mail Assure0.8%
Other97.8%
Email Security
 

Featured Reviews

This is a dud product with inferior spam filtering
This is a dud product with inferior spam filtering versus alternatives like SpamHero, and the continuity feature is essentially marketing fluff. Failed deliveries, for example, they don't count it as an issue so those messages won't be queued for another delivery attempt. As I understand it from talking to their support, if the server pings or sends any response at all, then Mail Assure will not keep a copy. It will also weirdly mark messages during that outage as rejected, so it's not like Mail Assure doesn't know that the message never reached the user(s).
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The only benefit from Mail Assure is its white label feature and its per-user licensing plus the ability to package archiving and spam protection into a single interface."
"When we implemented SpamTitan, it went down to zero."
"I like its ease of use. As director of IT, I'm often in contact with our staff to make sure that they're safe and secure in their usage of email, etc. The quarantine features in SpamTitan make it really easy for them to review messages that haven't come in, and the rating of the score helps them determine whether or not they want to look at them at all. So, I see the quarantine feature as one of the best things in SpamTitan."
"We have had no cases of malware slipping through since we have had SpamTitan."
"The safelist and blocklist are the best parts. If I've got a new contact coming in, I can safelist that domain or email address. Alternatively, I can block the domain or the email address if I'm getting harassed by someone. I like the ability to get down to that granular level if I need to block or allow an entire"
"I would highly recommend this solution to others."
"Within the first two weeks of the trial, I said, "Let's buy it," because it was that great and worked that well for us."
"In summary, this is an awesome system."
"SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate."
 

Cons

"This is a dud product with inferior spam filtering versus alternatives like SpamHero, and the continuity feature is essentially marketing fluff."
"From a small business point of view—we're 30 people—there should be a price break before you have 500 people. Small businesses don't have a lot of money."
"The solution is very slow, it crashes and we have difficulties getting emails."
"The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"
"I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this."
"We are using the data center version with a dedicated server. It would be more user-friendly if SpamTitan were centralized. That is, TitanHQ should have a SaaS model for SpamTitan."
"If they had a little more documentation explaining how to use regex, or if they could include that inside of the cloud interface so that it generates regex code based on the parameters you input, that would be a lot more useful for people who aren't familiar with coding languages and HTML."
"I believe the product is configured for the US or European market, not the Latin American market, and the scoring system is a little too strict for our market. Most companies in Latin America don't even have proper domain configuration, which can cause their emails to be filtered as spam. They might not have DMARC or SDF configuration, so we often have to change the scoring threshold to let legitimate emails through. It's not SpamTitan's fault, but the optimization isn't the greatest considering our market."
"I'm not 100% sure how well they scan certain attachments."
 

Pricing and Cost Advice

Information not available
"One user is the same price as 50 users and there isn't a discount until you get to about 500 users. From a small business point of view—we're 30 people—there should be a price break before you have 500 people. Small businesses don't have a lot of money."
"The price is quite advantageous; we were initially surprised at the pricing compared to other solutions, which made us doubt if this was the solution for us. Then, we discovered SpamTitan's features and how cost-effective it is. The sales team does an excellent job making our life easier in terms of pricing, which is another significant advantage of this product."
"The pricing was a little bit below the average of what we were looking at."
"It's not extremely expensive. Other solutions get really pricey, really fast."
"The pricing for this solution is fair, and comparable with other products."
"The pricing is very reasonable. I know the cloud version costs more because of active 24/7 monitoring, but we take care of that as our setup is on-prem. SpamTitan is in line with what we were paying for GFI MailEssentials but works much better."
"We're satisfied with the pricing and licensing for SpamTitan."
"I pay $650 per year for 50 licenses."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
914,109 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Computer Software Company
11%
Comms Service Provider
9%
Government
7%
Outsourcing Company
14%
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What advice do you have for others considering TitanHQ SpamTitan?
Overall, my final rating for TitanHQ SpamTitan is ten. I definitely recommend it to other users.
 

Also Known As

SolarWinds MSP Mail, SolarWinds Mail Assure, SolarWinds MSP Mail Assure
No data available
 

Overview

 

Sample Customers

eNet Systems, WinAdmins, Newport Systems
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
914,109 professionals have used our research since 2012.