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N-able Mail Assure vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N-able Mail Assure
Ranking in Email Security
41st
Average Rating
1.0
Reviews Sentiment
4.3
Number of Reviews
1
Ranking in other categories
Email Archiving (13th)
TitanHQ SpamTitan
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Anti-Malware Tools (21st), Office 365 Protection (5th)
 

Mindshare comparison

As of November 2026, in the Email Security category, the mindshare of N-able Mail Assure is 0.9%, up from 0.4% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
TitanHQ SpamTitan1.5%
N-able Mail Assure0.9%
Other97.6%
Email Security
 

Featured Reviews

This is a dud product with inferior spam filtering
This is a dud product with inferior spam filtering versus alternatives like SpamHero, and the continuity feature is essentially marketing fluff. Failed deliveries, for example, they don't count it as an issue so those messages won't be queued for another delivery attempt. As I understand it from talking to their support, if the server pings or sends any response at all, then Mail Assure will not keep a copy. It will also weirdly mark messages during that outage as rejected, so it's not like Mail Assure doesn't know that the message never reached the user(s).
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The only benefit from Mail Assure is its white label feature and its per-user licensing plus the ability to package archiving and spam protection into a single interface."
"The encryption feature seems to be the most useful. We didn't have a convenient option for it previously, and having the capability to encrypt from within the message nearly seamlessly is a benefit to us."
"It lowers the amount of junk email you have to go through and delete."
"The product has a helpful interface."
"SpamTitan is a product that saves us time. The less spam that you have, the more time you have because you're not digging through the mail that hits your inbox."
"The spam filtering is the most valuable part. When we first started using it, 15 years ago, there weren't many solutions that worked well, were user-friendly, and powerful."
"The solution is not hard to manage."
"URL blocking is helpful. It will block any URL sending out lots of spam or phishing. It will rename the URL itself and send it to the user. The admin will block it, or you can allow users to release it if you want."
"The initial setup was relatively easy."
 

Cons

"This is a dud product with inferior spam filtering versus alternatives like SpamHero, and the continuity feature is essentially marketing fluff."
"Its GUI can definitely be improved. As the administrator of the product, the GUI isn't very logically built."
"There are some minor technical aspects of the portals and management interface that could be improved, but there's nothing that prevents us from doing the job. BitDefender and similar products allow you to dive deeply into all the customers from a single console. Currently, I can only see our company on the console and not any of the customers. I have to log in somewhere else to see the customers, so that multi-tenancy is something I would like to see."
"If you install and start using SpamTitan where the IT maturity is low, you'll have a lot of false positives, and it will ask the user for suggestions."
"The spam filter isn't bad. It's just that spam filtering is its primary purpose, but it's the thing SpamTitan does the least well."
"Sometimes, things can get caught back in spam that you had previously released. Without going in, releasing the whole domain, and opening it up, since you don't want to do that often because the company can get infected as well, I have a couple of things that I previously released show back up again. I don't understand why this is happening, but I would like to know why it happened, e.g., did an algorithm change? It is important to know if I released an email last week why it was caught in spam the following week."
"With SpamTitan, the false positives and false negatives seem to be higher than those with the product we had previously. The other area for improvement has to do with how to deal with false positives. If something slips through, there's no easy way to mark it as spam globally. The add-in has not been working. We haven't even deployed it to our entire organization yet because it's not working for the few in the pilot project."
"The stability of SpamTitan is equivalent to other email security solutions that I have previously used. Some of them have more bells and whistles that you can add."
"If they had a little more documentation explaining how to use regex, or if they could include that inside of the cloud interface so that it generates regex code based on the parameters you input, that would be a lot more useful for people who aren't familiar with coding languages and HTML."
 

Pricing and Cost Advice

Information not available
"We pay for licenses and the price structure is very clean. You don't have to pay for on-premises equipment and perhaps a monthly service fee for hardware."
"We used to use FortiClient and Symantec Messaging Gateway. We didn't like Symantec's solution, but we switched because of the cost. SpamTitan was more cost-effective than either of the other solutions."
"The pricing was a little bit below the average of what we were looking at."
"As a small business, every penny is counted here... I really thought that something like SpamTitan would be more expensive, but it cost me about $70 (or about £60) a month. I'm more than happy to pay that."
"It's a very good product and the pricing and licensing are exceptionally reasonable."
"The price and the licensing are fair, allowing us to make a margin on the product. We paid a one-time fee for the sandboxing feature; apart from that, it's just the standard licensing."
"We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
"The reason that they can be so reasonable with their cost is that they don't have to spend a lot on support. It's such a stable product that you're not needing to contact them that much. If their customers don't need to call support every other day, they can give them a solution that is cost-effective."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
11%
Government
7%
Computer Software Company
7%
Outsourcing Company
14%
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What advice do you have for others considering TitanHQ SpamTitan?
Overall, my final rating for TitanHQ SpamTitan is ten. I definitely recommend it to other users.
 

Also Known As

SolarWinds MSP Mail, SolarWinds Mail Assure, SolarWinds MSP Mail Assure
No data available
 

Overview

 

Sample Customers

eNet Systems, WinAdmins, Newport Systems
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: October 2026.
920,939 professionals have used our research since 2012.