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N2W vs NetApp Cloud Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.8
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
Sr. Manager Data Protection at Epsilon
 

Customer Service

Sentiment score
3.2
N2W's customer support is praised for its promptness, knowledgeability, accessibility, and effective resolution of complex issues involving developers.
Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
Their support is amazing. They get back to you in a timely manner and work with you.
Sr. Manager Data Protection at Epsilon
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Director of Information Technology & Customer Success at Maplewave
Customer support for N2W is excellent, as they are able to answer quickly.
Director, Cloud Infrastructure and Systems Operations at d1g1t Inc.
 

Scalability Issues

Sentiment score
3.1
N2W scales efficiently, supporting numerous AWS accounts and VMs, improving backup times without scalability issues, even with outdated infrastructure.
Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
 

Stability Issues

Sentiment score
5.8
N2W demonstrates exceptional stability and efficient cloud resource use, with excellent backup times and highly praised support.
Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
 

Room For Improvement

N2W needs UI upgrades, improved analytics, better AWS/Azure support, enhanced file management, and ITSM tool integration enhancements.
NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
VP, Solutions Architecture at a computer software company with 51-200 employees
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
Cloud Manager at St. John's University
 

Setup Cost

N2W's flexible AWS Marketplace pricing offers scalability, cost-effectiveness, and automation benefits for businesses using AWS services.
Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
Platform Engineer at a tech consulting company with 501-1,000 employees
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Cloud Manager at St. John's University
 

Valuable Features

N2W enhances AWS backup with user-friendly management, disaster recovery, cost optimization, and robust reporting for efficient infrastructure oversight.
NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
Cloud Manager at St. John's University
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
IT Operations Director at a tech services company with 11-50 employees
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

N2W
Ranking in Backup and Recovery
6th
Ranking in Cloud Backup
5th
Average Rating
9.6
Reviews Sentiment
5.1
Number of Reviews
26
Ranking in other categories
Disaster Recovery (DR) Software (4th)
NetApp Cloud Backup
Ranking in Backup and Recovery
33rd
Ranking in Cloud Backup
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Deduplication Software (9th), Disk Based Backup Systems (4th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of N2W is 1.6%, up from 0.7% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
N2W1.6%
NetApp Cloud Backup0.8%
Other97.6%
Cloud Backup
 

Featured Reviews

reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.
MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
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Top Industries

By visitors reading reviews
Construction Company
16%
Outsourcing Company
12%
Comms Service Provider
9%
Healthcare Company
8%
Manufacturing Company
14%
Construction Company
11%
Financial Services Firm
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise12
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for N2WS Backup & Recovery?
The pricing for N2W is a fixed cost based on the edition you want to use. All I would suggest is keeping an eye on billing in AWS, as N2W leverages AWS services such as the N2W instance hosting and...
What needs improvement with N2WS Backup & Recovery?
There is room for improvement in the S3 storage backup for S3-backed services such as AWS Transfer Family.
What is your primary use case for N2WS Backup & Recovery?
We used N2W primarily as part of our wider disaster recovery (DR) strategy in the business as a way to protect assets in AWS and to automatically schedule utilization of resources.
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

Also Known As

N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Information Not Available
Find out what your peers are saying about N2W vs. NetApp Cloud Backup and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.