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Nagios Fusion vs New Relic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Nagios Fusion
Ranking in IT Infrastructure Monitoring
74th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of Nagios Fusion is 0.5%, up from 0.3% compared to the previous year. The mindshare of New Relic is 2.2%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.2%
Nagios Fusion0.5%
Other97.3%
IT Infrastructure Monitoring
 

Featured Reviews

SI
Operation Director at Digital Pulse Sdn Bhd
A suitable choice for unified and efficient infrastructure monitoring across diverse environments providing user-friendly GUI, cost-effectiveness, and versatility
We use it for this specific client, they've deployed multiple instances of it across various locations to facilitate monitoring. To effectively monitor their infrastructure, it seems necessary to implement additional monitoring solutions for all three types of devices they have Nagios Fusion…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easier for client installation, and the configurations are doable even for a newcomer in the field."
"It's very easy to manage and monitor it."
"Being open source lets us customize it for our monitoring needs, saving us money."
"Nagios Fusion version 12.8 excels in user-friendly GUI design, cost-effectiveness, and ease of deployment."
"It has given us better insight into the performance of the system, allowing us to prepare things, if necessary."
"If someone reports an issue we’ll always go to New Relic first; that’s where it becomes a good product in and of itself."
"The VPN is one of the solution's most valuable features for us."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"This is one of the best tools that I have used."
"The solution is an excellent product for time series and operation analyses."
"However, as a dev-ops tool, it has been priceless."
"It allows the restriction of privileges and control of users."
 

Cons

"There are some bugs, although not that many. There are some situations where the solution is not stable but the number of problems is not very high."
"Adding application performance monitoring to the product alongside infrastructure monitoring would make it a more complete and useful solution."
"In future iterations of this solution, there is a desire for more seamless integration with other monitoring software."
"Nagios Fusion should include a 'remember me' option when logging in, so we don't need to enter a username and password every time."
"The support could improve because they are not very fast and the information was not very accurate."
"One issue is cost."
"The deployment process could be improved."
"The scalability can be improved."
"Joining datasets. Currently, it’s only possible to pull data from a single event type."
"The solution needs to have staging."
"Sometimes the UI feels like it is not that much user-friendly for any new user who is using New Relic."
"I’m into very dense charts, and I think the charts used throughout APM are a little low resolution in terms of time points across the X axis."
 

Pricing and Cost Advice

"The pricing is quite reasonable, especially when compared to the broader market."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The detection piece of it brings us a big return on investment."
"We feel it's a little bit pricey."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"Because of budget, we are not using the mobile app part of this tool."
"Cost is significant with a lot of extras."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
8%
University
8%
Manufacturing Company
8%
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise80
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

NuBlue, St.Elisabeth Hospital, Akamit Systems, National Radio Astronomy Observatory, ValueClick, Sunrise Banks
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Nagios Fusion vs. New Relic and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.