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NetApp HCI [EOL] vs Scale Computing Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Scale Computing Platform
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
9
Ranking in other categories
HCI (19th), Edge Computing Platforms (5th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
AbdulSattar - PeerSpot reviewer
Channel Sales Manager at Softech Microsystems
Extremely easy to learn and use for beginners
Some features go well with other tools like VMware, where making something on the fly or making some changes on the fly in the area of memory or something is possible. On the fly, you cannot do anything on Scale Computing HC3, though it is a very rarely needed area. Being able to make some changes on the fly is very risky, but even then, you see customers saying since it is an area that is not possible with Scale Computing HC3, it is better to go with some other tools. My company convinces our customers that opting for another solution is not required since a tool that allows us to make some changes on the fly can be very risky, and it is also not something that fits in according to certain policies or good practices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The NetApp Deployment Engine that comes with it makes the actual deployment and usage very easy. That's our primary focus and it's hyper-converged. That's something that we want to use as well."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers."
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
"The most valuables features of it are the deduplication and the compaction because the ratios are much better than what we normally get on our FAS storage."
"The ability of this solution to scale on-demand is great."
"We went with NetApp based on the cost-effective solutions, technologies, and protocols."
"The solution integrates well with all the other applications that we use on our environment."
"The most valuable feature of the solution is the nice GUI."
"I rate Scale Computing support 10 out of 10. They're accessible and responsive."
"Scale Computing HC3 is highly stable."
"The initial setup is pretty straightforward."
"The most valuable feature of Scale Computing HC3 is if one of the devices fails, you won't even notice, the service maintains operation. The customers don't have to waste two, or three days on delays. Additionally, you do not have to waste time with recovery software, it is a lot easier."
"The product's initial setup phase is too easy."
"The stability is very good; I have no complaints there, as there aren't bugs or glitches and it doesn't crash or freeze."
"The most valuable features are the appliance-type feel and that you don't need additional licenses as everything is built-in."
 

Cons

"It is easy to install now, but could potentially be even simpler."
"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
"Unfortunately, the solution has not reduced our hypervisor footprint."
"I would like to see a better upgrade process, like the one that ONTAP has."
"The product needs better support for installing the operating system on the machine."
"The fact that it doesn't have all the data points we need and all the historical data that I would like. I find that a lot of the performance analysis is done through support, where they have something that we don't have. It would be nice just to have all that on-prem."
"They could improve the packaging."
"Its stability is very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crash."
"Scale Computing HC3 said in an announcement they were going to integrate with a backup service which would be good. If they could do this it would be beneficial."
"I've had so many issues with the sales team when I was looking to make some improvements, and improve the performance. They would create so many excuses to force me to buy new nodes all the time and not let me add more memory to each node."
"Scale HC3 improvements would involve literally fixing up the replication."
"The product struggles to cope with bigger workloads. In the next release, I'd like some backup solutions to be added."
"On the fly, you cannot do anything on Scale Computing HC3, though it is a very rarely needed area."
"The product could use a better control center."
"I would like bigger clusters with more than eight nodes."
"The snapshot technology takes up 500 times more space compared to other solutions."
 

Pricing and Cost Advice

"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"The licensing fees are renewed annually."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Its price is comparable to the competitors in the market."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"rate HC3's pricing a five out of ten since it is affordable."
"I pay for Scale Computing HC3 and it includes customer service for one year. We paid for an additional year for customer service but that includes the updates and everything for the software. Additionally, the licensing is for Windows, which is the same for everybody."
"I give the pricing a nine out of ten."
"The product is worth the money, but I would not say it's very cheap or very expensive."
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Top Industries

By visitors reading reviews
Construction Company
19%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
15%
Financial Services Firm
8%
Outsourcing Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise1
 

Also Known As

No data available
Scale Computing HC3
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Resorts World Las Vegas, Stena, Telford Offshore, Goodwill, Sandals, Jerry's Enterprises, Mendard's Royal Farms, Delhaize, Benchmark Electronics, Classic Hotels, Genting Casino, Lindt, Sainsbury's, Landmark Cinemas, Golden Queen Mining, Coca Cola. Holiday Inn, Iron County School District, Sevier County Bank, City of St. Cloud Minnesota, Presbyterian Mo-Ranch Assembly, KIB Electronics, Brake Masters, Lincoln County Hospital, Ohio Summit County Board of Elections
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