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NetApp HCI [EOL] vs StarWind HyperConverged Appliance comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
StarWind HyperConverged App...
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
67
Ranking in other categories
Software Defined Storage (SDS) (14th), HCI (14th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
Russ Le Puill - PeerSpot reviewer
IT Manager at St Peter's Church of England Aided School
Proactive support with improved speed and resilience
There was a long delay with shipping, which we weren't expecting, but we were kept updated throughout. It wasn't made clear to us that we needed to provide our own SFP modules to connect to our infrastructure, so that could have been a bit clearer. It would be amazing if there was, perhaps, a more automated process for updating the hosts themselves, although the maintenance mode works well. Our StarWind command center doesn't seem to have all the options available currently, which support is investigating for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to administrate the solution, and the company handles its technical support well."
"The ease of deployment is a positive feature that allows us to scale easily."
"It is highly scalable, and their support is also extremely good."
"When it comes to DevOps, HCI has saved our organization time and money, especially with the number of resources that we have cut down."
"The scalability is great, because it can scale independently."
"It is easy to set up, and you don't have to do much work to get it to do what it needs to do."
"Using NetApp HCI has made things a lot easier to set up."
"The most valuable aspects are that it's an all-in-one solution and it's very self-contained."
"Reliability and overall uptime are key as we're also hosting client environments in addition to our own."
"Customer service has been excellent. Any questions we have had have been answered quickly."
"This solution came preconfigured. All we needed to do was plug it in and move our VMs."
"We are very happy and the number of incidents and stress has been greatly reduced."
"Since we implemented the solution four years ago, we have had zero downtime and have not had the need to add any new physical servers to our environment."
"The redundancy of two identical nodes that can run alone allows us to have truly "no single point of failure" in our computing and primary storage infrastructure."
"I love StarWind HCA because of the cost and the redundancy."
"Starwind HCA allowed us to provide customers with a much higher service level and guarantee 99.999% uptime, while reducing our physical server footprint, cutting data center costs, and giving us peace of mind by consolidating onto brand new powerful hardware."
 

Cons

"I would like to see a better upgrade process, like the one that ONTAP has."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"The product needs better support for installing the operating system on the machine."
"Because I like block mode, I'd like to see SAN connectivity. I would like to be able to easily put it into my current environment."
"To improve the product, they should make it more flexible."
"I would like to have more variety, like GPU cards."
"I would like to see the implementation process improved."
"I would like for them to fall a little closer to like the VMware release model. The new features and new solutions tend to come from the VMware side. I would like for NetApp to follow along closely with VMware's release schedule."
"Overall, we are happy with the level of service, in the past due to time zone differences, getting to phone support later in the afternoon sometimes meant not getting a hold of second-level technical support on the same day, however, this has been improved in the past year."
"Perhaps the initial configuration and documentation could be a little clearer and simpler to follow."
"I wish I understood what goes into the StarWind software a little bit better. To me, it's kind of magic the way some of it works. As an IT professional, you don't really want things to be magic. I do wish there was a little more "Here's how it works." There could be more documentation given to administrators..."
"The control center looks really good and looks like it could be very valuable. However, at the moment, not having email notifications makes it less worth it."
"The only thing that can use improvement is the StarWind Management Console and Command Center."
"My only concern was with the terms and conditions of the proactive support."
"The StarWind Command Center web portal could use some work."
"The truth is that the operation and support offered are good, but we consider that the product's usability could improve, as well as the data resynchronization time after an unexpected closure."
 

Pricing and Cost Advice

"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"The licensing fees are renewed annually."
"All the licenses are included when you buy the program."
"Its price is comparable to the competitors in the market."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Its pricing is lower than our previous solution."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"This was all completed at an affordable price point for an SMB, which was also a key element for an NPO."
"It's an all in one package, making it very easy."
"When I researched they came the most cost-effective."
"We looked at Nutanix and found it did almost the same thing but for more money. In fact, StarWind was nearly one-third of the price; it cost us £36,000. That includes five years of monitoring... The Nutanix was near enough £110,000 for relatively the same amount of performance and storage."
"Its cost was reasonable."
"The Nutanix piece was about $45,000, getting close to $50,000 with all the licensing involved, whereas the StarWind was less than half of that, after Microsoft licensing and such."
"There is a bit of a start-up cost. Having never used HCAs before, I was reluctant to buy it. I would suggest that you jump in and do it, as I wish I hadn't wasted so much time."
"The other solutions we were looking at were priced much higher than this and they didn't necessarily have full redundancy... Nutanix and VxRail were in the final running... but it came down to our price point."
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Top Industries

By visitors reading reviews
Construction Company
21%
Outsourcing Company
11%
Financial Services Firm
10%
Marketing Services Firm
8%
Construction Company
20%
Outsourcing Company
11%
Financial Services Firm
10%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise23
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for StarWind HyperConverged Appliance?
It's not the cheapest, however, the solution works incredibly well and is so simple to licence and maintain.
What needs improvement with StarWind HyperConverged Appliance?
I think nothing needs improvement in StarWind HyperConverged Appliance.
What is your primary use case for StarWind HyperConverged Appliance?
My main use case for StarWind HyperConverged Appliance is server failover. I use StarWind HyperConverged Appliance for server failover to ensure high availability for the server.
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Sears Home and Franchise Business
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