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NetApp HCI [EOL] vs StarWind HyperConverged Appliance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
StarWind HyperConverged App...
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
67
Ranking in other categories
Software Defined Storage (SDS) (14th), HCI (14th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
Russ Le Puill - PeerSpot reviewer
IT Manager at St Peter's Church of England Aided School
Proactive support with improved speed and resilience
There was a long delay with shipping, which we weren't expecting, but we were kept updated throughout. It wasn't made clear to us that we needed to provide our own SFP modules to connect to our infrastructure, so that could have been a bit clearer. It would be amazing if there was, perhaps, a more automated process for updating the hosts themselves, although the maintenance mode works well. Our StarWind command center doesn't seem to have all the options available currently, which support is investigating for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The multi-vertical aspect is what is most valuable for us. The main reason we wanted a multi protocol was because Amazon was not able to provide us with access to the same data as we could get from Linux and Windows lengths. That was our value proposition for this solution."
"It has reduced our hypervisor footprint by around 20%."
"The solution is very scalable."
"The NetApp Deployment Engine that comes with it makes the actual deployment and usage very easy. That's our primary focus and it's hyper-converged. That's something that we want to use as well."
"The scalability is great, because it can scale independently."
"It offers the ability to scale on demand which is important to the burst capability of scaling up and scaling down."
"NetApp HCI is a stable solution."
"The most valuable feature is the convergence."
"The pricing and discounts given by Starwind on the hardware were unmatched."
"I love StarWind HCA because of the cost and the redundancy."
"What makes it valuable is the high-availability. In the education field, when you've got students in classrooms, any loss of service disrupts the lessons to a point that the whole lesson is affected. For part of the business which isn't business-critical, to have a little bit of a hiccup wouldn't be such a big thing, but here, it's the high availability of service that is important."
"We now host all of our VMWare ESXi environments on the StarWind boxes and we wouldn't look back."
"They have the best support I've experienced with any vendor I've worked with up until now."
"StarWind Virtual SAN has been a great product for us; the setup was easy to deploy, management is simplified compared with traditional SAN solutions, and redundancy is achieved at a fraction of the cost when compared to other solutions."
"With proactive support, StarWind deploys and configures the solution for you."
"It seems like a great product; it does what it's supposed to do and it does it very quickly."
 

Cons

"The networking needs improvement."
"Because I like block mode, I'd like to see SAN connectivity. I would like to be able to easily put it into my current environment."
"Because of the repeated failure of the motherboard that we experienced, we have doubts about the stability of the solution, but I'm sure that in the near future it will be a great, reliable solution for us."
"The price of the solution is okay but could improve."
"The vCenter keeps crashing, meaning that there is no stability in our environment."
"It is easy to install now, but could potentially be even simpler."
"The reason I give it a nine instead of a ten is because of the need for pre-check work. While it is simpler than most products, there is still a lot of configuration that needs to be done."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"A desired feature or service is the ability to have a hardware subscription plan that ensures routine hardware updates in conjunction with the hyper-converged software."
"The StarWind Command Center web portal could use some work."
"An emphasis on security can be improved."
"The control center looks really good and looks like it could be very valuable. However, at the moment, not having email notifications makes it less worth it."
"Overall, we are happy with the level of service, in the past due to time zone differences, getting to phone support later in the afternoon sometimes meant not getting a hold of second-level technical support on the same day, however, this has been improved in the past year."
"The truth is that the operation and support offered are good, but we consider that the product's usability could improve, as well as the data resynchronization time after an unexpected closure."
"I had some initial difficulties understanding the solution which could have been solved via additional documentation aimed at newcomers."
"We have to pay for support, which is high-end support. That can be expensive, at least for us."
 

Pricing and Cost Advice

"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"The licensing fees are renewed annually."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Its pricing is lower than our previous solution."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"We didn't have any issue with pricing or any of the sales process."
"The other solutions we were looking at were priced much higher than this and they didn't necessarily have full redundancy... Nutanix and VxRail were in the final running... but it came down to our price point."
"There is a bit of a start-up cost. Having never used HCAs before, I was reluctant to buy it. I would suggest that you jump in and do it, as I wish I hadn't wasted so much time."
"This was all completed at an affordable price point for an SMB, which was also a key element for an NPO."
"Our entire package was around $35,000 for everything, including three years of support."
"The Nutanix piece was about $45,000, getting close to $50,000 with all the licensing involved, whereas the StarWind was less than half of that, after Microsoft licensing and such."
"We looked at Nutanix and found it did almost the same thing but for more money. In fact, StarWind was nearly one-third of the price; it cost us £36,000. That includes five years of monitoring... The Nutanix was near enough £110,000 for relatively the same amount of performance and storage."
"It's an all in one package, making it very easy."
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Top Industries

By visitors reading reviews
Construction Company
23%
Financial Services Firm
10%
Marketing Services Firm
9%
Comms Service Provider
9%
Construction Company
20%
Financial Services Firm
10%
Outsourcing Company
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise23
Large Enterprise8
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for StarWind HyperConverged Appliance?
It's not the cheapest, however, the solution works incredibly well and is so simple to licence and maintain.
What needs improvement with StarWind HyperConverged Appliance?
I think nothing needs improvement in StarWind HyperConverged Appliance.
What is your primary use case for StarWind HyperConverged Appliance?
My main use case for StarWind HyperConverged Appliance is server failover. I use StarWind HyperConverged Appliance for server failover to ensure high availability for the server.
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Sears Home and Franchise Business
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