NETSCOUT nGeniusONE vs NetBrain comparison

"Chain management is a good feature. I don't get it on other solutions."

"NetBrain is a very simple tool."

"Enables maps to be drawn out."

"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."

"This product has good network monitoring and troubleshooting capabilities."

"It is a scalable product."

"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."

"The most valuable feature is visibility."

"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."

"It has versatility to correlate different traffic types and performance management statistics."

"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."

"The packet-based searching capability of NETSCOUT is highly valued as it allows us to better analyze the network."

"The installation process is straightforward."

"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."

"The IP interface brief isn't consistent."

"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."

"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."

"The solution could integrate more automation."

"The product is a little complicated."

"Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT."

"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."

"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."

"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."

"The stability is only fair. It goes down a lot."

"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."

"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."

"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."

"The product is expensive, but less expensive than some of the competition and worth the price."

"The product is too expensive compared to other products."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"The platform is expensive."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"It is a little overall pricey and expensive, but you get what you pay for."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"It is very expensive, but it's well worth the money."