NETSCOUT nGeniusONE vs NetBrain comparison

"Chain management is a good feature. I don't get it on other solutions."

"NetBrain is a very simple tool."

"Enables maps to be drawn out."

"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."

"This product has good network monitoring and troubleshooting capabilities."

"It has versatility to correlate different traffic types and performance management statistics."

"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."

"The most valuable features are visibility, real-time, on-demand."

"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."

"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."

"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."

"The product is very good. We have very few problems."

"The biggest advantage of NETSCOUT nGeniusONE is that when gathering logs, which require substantial bandwidth of more than 50 TB or 100 TB of data, NETSCOUT nGeniusONE can gather as much as possible."

"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."

"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."

"The IP interface brief isn't consistent."

"The solution could integrate more automation."

"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."

"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."

"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."

"Initial setup was complex."

"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."

"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."

"It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes and allow lower-level tech support to handle issues more effectively without escalating them."

"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."

"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."

"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."

"The product is expensive, but less expensive than some of the competition and worth the price."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"The platform is expensive."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"It is a little overall pricey and expensive, but you get what you pay for."