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Netgate pfSense vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
411
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Netgate pfSense
Ranking in Firewalls
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
218
Ranking in other categories
No ranking in other categories
Zscaler Cloud Firewall
Ranking in Firewalls
24th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.8%, up from 17.8% compared to the previous year. The mindshare of Netgate pfSense is 12.0%, down from 21.4% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Jean-Pierre DAREYS - PeerSpot reviewer
Easy to use, configurable, flexible, excellent user group support
I'm not knowledgeable enough to suggest new features. The use has been very straightforward. Whatever questions I've had, I've found videos to help me on YouTube, or I've been able to ask the forums. I've also reached out to technical support and I've received help although there could be more videos or tutorials from Netgate, in addition to third parties who have already implemented it, which is great. I have suffered a lot of problems over time but I don't think the problems are related to the hardware or the software. I am convinced that the problems have been related to hacking during configuration. During the setup process, while experimenting, the device would stop working or the password would suddenly not allow access, requiring re-installation and re-configuration, it was very slow going until I moved to the cloud. The dashboard is a little bit slow and the reporting isn't always current or immediate but acceptable. I'm not sure I can make data-driven decisions due to insufficient volume. I would need enhanced reporting, statistics, playback. I haven't looked at the reports a lot since because you have to access the log files, time is an issue, I use it in a home office environment.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Generally, every aspect of it being a next-generation firewall provides good value."
"There are many features packed and significant flexibility from Fortinet FortiGate in being able to do numerous things."
"We are using the FortiGate 100D series. VPN, firewall, anti-malware, OTM, and intrusion prevention are useful features."
"The SD-WAN is the most valuable feature."
"The scalability of Fortinet FortiGate is good."
"I like Fortinet FortiGate's antispam filter, SPN, and clustering features."
"ROI is exceptionally good."
"The centralized management allowed us to manage 50 devices effectively, which I found better than Cisco."
"The ability to create a VPN allows me to monitor branch offices from a central location."
"A free firewall that is a good network security appliance."
"I mostly like all of it. Whatever we use is valuable."
"The solution is very easy to use and configure."
"We really like that it is quite simple to use and straightforward."
"I would rate Netgate pfSense a 10 out of 10."
"PfSense is relatively easy to set up and just runs. It's easy to use."
"The VPN is my favorite feature."
"Most of the features that Zscaler has to offer, we will deploy."
"Once you have Zscaler running you have access to configure it however you want."
"The scalability is okay. We have around 2200 people using this solution."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"The solution is scalable."
"It is a stable solution."
"The technical support from Zscaler was excellent."
"The product’s firewall and VPN package are fantastic compared to any other solution."
 

Cons

"The support structure needs to be improved because every time we contact them, there is a delay in the response."
"Fortinet currently has many products bundled with FortiGate including the basic firewall and load balancer, and I think that that they need to have separate product portfolios for each of these specialized services."
"It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier."
"They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer, that would be brilliant. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much and when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to your remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that."
"I believe there is room for improvement in machine learning and AI in Fortinet FortiGate."
"A couple of things I've seen that need improvement, especially in terms of a hard coding. The driver-level active moment really is out-of-the-box and we have to have contact the customer support and sometimes it is difficult to resolve."
"I would like to see improvements in the product's application rules."
"The license renewal process, annual renewal price, and the web application firewall features should be improved."
"Evaluation and contracting could be improved."
"They can improve the dynamic of the input of IPs from outside."
"It’s difficult to configure and use add-on features."
"If pfSense could change its framework from FreeBSD and PHP to a different language and Linux OS, that could enhance security."
"The main problem with pfSense is that it lacks adequate ransomware protection."
"pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function."
"pfSense lacks a centralized web dashboard for viewing all my clients' pfSense dashboards."
"From the hardware perspective, it seems like there has been a lot of turnover at Netgate. It comes with the territory because processors and other boards change so fast. But I'd like to see more continuity in the product line and a longer lifespan for a specific series. The operating system side of it has been rock solid, and the appliances have been great. I just want to not support many different appliances. I want one we can standardize for several years."
"It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing."
"Because it's on cloud, it doesn't allow application of extra settings."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"If I can get rid of Jetscaler, I will use Twingate for sure."
"The product could improve its integration with some legacy systems."
"Apart from the issues associated with the product in areas like the DC performance issues and DC failover, Zscaler Cloud Firewall's IP should not have a proxy IP."
"Certain criteria need to be met if you want to scale this solution."
"When it comes to customer support, there is room for improvement in Zscaler's service."
 

Pricing and Cost Advice

"Its pricing is good. The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost."
"Its price is good."
"The Fortinet FortiGate security features cost approximately $1,500 a year. The firewall itself doesn't have a recurring cost. It's the security features on top of that that you pay for."
"The pricing is comprehensive and clear. You can easily understand what you are purchasing, including which features correspond to each license and maintenance contract. Overall, the information is straightforward. Additionally, compared to other vendors, their prices are competitive."
"Price-wise, it's at a good price point for our market."
"The pricing or licensing of Fortinet FortiGate is quite effective as it offers different bundles that aggregate most required features, while also allowing clients the option to select specific components alone."
"In terms of the market, it's not a cheap product, but it's cost-effective."
"Fortinet FortiGate's price can be reduced."
"The licensing model needs improvement, especially for home users. There should be more flexibility to change licenses with hardware changes. The pricing model could be more accessible for home users."
"The solution is free. However, you need to pay for support."
"pfSense is excellent for a low total cost of ownership. pfSense pricing is extremely competitive, and it delivers exactly what is advertised."
"I think Netgate pfSense is very fairly priced."
"For what they charge for it, which is maybe $100 a year, it's still good. If you wanted to build your own router, pfSense is more than worth $100 a year to have all that flexibility and maybe your own piece of custom hardware that you want to run it on."
"I would like to see the solution's price reduced."
"Unlike many firewalls that require annual licensing fees, making them expensive for small businesses, pfSense is an affordable option."
"The pricing seems fair overall, but I think they need more reasonably priced options for very small offices."
"It comes at a significantly reduced cost while ensuring control and effectiveness."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
"There are different subscription models available."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"There are licensing costs, and I would not say that it's a cheap vendor."
"It is expensive for small businesses."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
16%
Comms Service Provider
12%
Educational Organization
6%
University
6%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Netgate pfSense vs. Zscaler Cloud Firewall and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.