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Netgate pfSense vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
373
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Netgate pfSense
Ranking in Firewalls
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
217
Ranking in other categories
No ranking in other categories
Zscaler Cloud Firewall
Ranking in Firewalls
25th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.2%, up from 17.7% compared to the previous year. The mindshare of Netgate pfSense is 12.3%, down from 21.6% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Vincent Hamm - PeerSpot reviewer
I appreciate the depth of what the solution can do and the simplicity of the initial setup
We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"UTM/NGFW features and FortiCloud for logs and backups are awesome."
"I'm pretty happy with its reliability. It is also very scalable."
"Its usability is good. We can easily navigate the system, and we have a very good user experience."
"Fortigate represents a really scalable way of delivering perimeter network security, some level of layer 7 security, WAF, and also a way to create a meshed ADVPN solution."
"I would advise others considering or evaluating the Fortinet FortiGate to buy it."
"We use the filtering feature the most. It has filtering and inbuilt securities. We can create customized rules to define which users can access a particular type of site. We can create policies inside the firewall."
"The IPsec tunnels are very easily created, and quite interoperable with devices from other vendors."
"Fortinet offers the latest versions to cater to the needs of enterprises."
"The interface and the integrated services are very useful."
"Netgate pfSense's best features are that it's open source and flexible."
"I can manage it easily by myself."
"For everyday tasks, we just get alerts. It's anything that's suspicious, including from our Netgate. So, it's part of how we maintain cybersecurity in our school. This is working alongside our endpoint security solution."
"The "OpenVPN Client Export" package is really helpful in exporting the VPN client software on most popular devices: iOS/Android, Windows, Mac, Linux, and a handful of SIP handsets."
"The most valuable aspect of pfSense for me is its firewall functionality."
"The most valuable feature of pfSense is that it's a stateful firewall. I also like the way the rules are implemented on the firewall. It makes things much easier to see at a glance."
"pfSense's user interface is very nice for simpler configs and monitoring. It is very stable, and it works very well."
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"Zscaler is still a very good product."
"Includes advanced tech protection."
"The solution is scalable."
"The initial setup is straightforward."
"It is a stable solution."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"Most of the features that Zscaler has to offer, we will deploy."
 

Cons

"The stability could be a bit better."
"The solution could be more user friendly."
"The pricing could be a bit better, especially when you consider how they have the most basic offering priced."
"We'd like more management across other integrations."
"The big license options have web filtering, IDS, and a lot of other things, but it's not like they are all good."
"Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message."
"With FortiGate, the main complaint that I have heard is about the technical support."
"Lacks training for new features."
"Snort or Suricata don't block things they should out of the box. It's always been a pain point of pfSense. If you turn on Snort or Suricata for IPS or IDS, no setting is effectively set and forget. Turning any commercial firewall to the lowest setting will provide you with a decent amount of security with almost zero false positives, but pfSense is not that way. You've got a babysit Snort and Suricata to the point where sometimes you turn it off."
"Ease of use is a problem for a user who is unfamiliar with this product because, in the interface, everything has to be set manually."
"They could always make pfSense slightly more user-friendly and modernize the interface a little."
"I'm trying to set up a gaming server for multiplayer games like 7 Days to Die. I spent three or four days trying to publish a private IP address through pfSense to the outside world. Some commercial and consumer-grade routers can do this, specifically gaming routers, but pfSense is not intended for this usage."
"Also, the GUI is helpful, but it's not user-friendly. It's complicated. It should be more intuitive for the average user and have an excellent graphical view. Of course, the user will typically know about network administration, but it still should be easy to understand."
"I think if you have paid for a year of service, it shouldn't matter how many times you need to request to rekey the license as long as it is not every other day."
"My only observation is about the quality of the IPSec logs, which are difficult to interpret and are poor in filters."
"The stability could be improved."
"The product could improve its integration with some legacy systems."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"There are several areas for improvement. Firstly, the GUI is outdated, with noticeable lags and delays, especially when generating reports for past transactions."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"Its technical support services could be better."
 

Pricing and Cost Advice

"Fortinet's pricing is more straightforward than other solutions. If Fortinet doesn't stick out when you're searching for a solution, you are a glutton for punishment. You only need to know two things when purchasing a Fortinet solution: your total bandwidth and bandwidth at the site. You need to estimate the future bandwidth with other solutions if your customer plans to upgrade."
"The price of the license and warranty can be better because it is very expensive."
"Fortigate's pricing is competitive."
"The price of Fortinet FortiGate when compared to other solutions is high. However, my knowledge of the price is from third parties and I am not sure how accurate it is. I typically work in the technical area of my organization."
"Its price is affordable and lesser than Cisco. Cisco is expensive. In terms of licensing, there is only one issue. If a customer's license has expired a month ago and they do the renewal after one month, Fortinet renews the license from the start of the previous month. The activation of the product is done from the previous month, not from the date of renewal. The customers usually shout and complain that because they are paying today, the renewal should start from today. The support contract renewals or licensing should be renewed from the date of renewal, but Fortinet starts from the day it had expired. It is a loss for customers. They might have had some problems because of which they did not take the license one month before. Fortinet should work on this. Cisco doesn't do this. Cisco always starts from the day they apply for the license."
"Its licenses cost the same for different subscription plans."
"We have the full license that included all of the features and support."
"It's not the cheapest, but it's value for money. Given everything we've got out of it: the DMZ port, the VPN, and the high availability, it's a pretty reasonable price."
"They are on the higher end, but you do not get stuck with spending thousands of dollars every year. You do not have recurring license costs to have people use a simple feature like VPN. That makes it more cost-effective in the long term."
"The price of pfSense seems reasonable. I pay around a hundred dollars a year for pfSense Plus, which is inexpensive for such a complex product. It's also good that they can still release a community edition. If it started to get extremely expensive to the point where it was more of an enterprise-only product that costs thousands of dollars a year or something like that, I might consider stepping down to the community edition or looking elsewhere."
"Their pricing is quite reasonable."
"I would recommend it for a small business or a startup as a starting point. It's also good for companies that are on a tight budget."
"It's a very good solution, but it's a bit too expensive for private use."
"PfSense is reasonable for a business but a little pricey for home use. With the time savings and reliability, it pays for itself. I've been more than happy with the unit we've gotten here for the capacity we need. However, it'd be nice to have nice to have some nice home units that aren't a thousand dollars."
"We are using its Community Edition, which is free. My company is a government school, and we don't have much budget."
"I think Netgate pfSense is very fairly priced."
"It is expensive for small businesses."
"There are licensing costs, and I would not say that it's a cheap vendor."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
"It comes at a significantly reduced cost while ensuring control and effectiveness."
"There are different subscription models available."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
12%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
16%
Comms Service Provider
12%
Educational Organization
6%
Government
6%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Netgate pfSense vs. Zscaler Cloud Firewall and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.