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NETSCOUT InfiniStreamNG vs Zenoss Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
72nd
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Network Monitoring Software
64th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (19th), Event Monitoring (14th), Server Monitoring (25th), IT Infrastructure Monitoring (50th), Container Monitoring (8th), Cloud Monitoring Software (41st), AIOps (28th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.6%, up from 0.4% compared to the previous year. The mindshare of Zenoss Cloud is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Zenoss Cloud0.9%
NETSCOUT InfiniStreamNG0.6%
Other98.5%
Network Monitoring Software
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The packet flow switch is the most valuable aspect of the solution."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"An issue that used to take days is now fixed within minutes to an hour."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."
"The most valuable features are speed and cost."
"Because we are doing proactive monitoring instead of reactive, the end users don't even see that there is something wrong."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"Overall, it's a great solution, and I consider it to be one of the best."
"The most valuable feature is the flexible discovery mechanism."
"It is very cost-effective compared to the tools I worked with in the past."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"It is the most flexible solution of this type, but it takes time to adapt."
"The product offers good documentation that helps with initial training."
"With this solution, they can have one million users at the same time with no crashes."
 

Cons

"Being able to manage the packet flow switches in nGeniusONE would be great."
"There is a timeout feature that we have been asking for awhile."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"It's not able to communicate with our probes."
"The solution is not great, but it is not bad."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"This solution is complex for beginners so it takes some time to learn."
"The AI aspect needs to improve."
"It would be ideal if the product offered sound alerts."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
 

Pricing and Cost Advice

"This product could be cheaper."
"I would like it to be more scalable with less spend."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"The price is a little high."
"It depends on the customer, what he wants."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Manufacturing Company
12%
Construction Company
12%
Comms Service Provider
11%
Comms Service Provider
14%
Construction Company
13%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

U.S. Department of Defense
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. Zenoss Cloud and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.