NETSCOUT nGeniusONE vs Viavi Observer Platform comparison

NETSCOUT and Viavi Solutions are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #29 with an average rating of 8.7, while Viavi Solutions is ranked #92. NETSCOUT holds a 1.2% mindshare in NMS, compared to Viavi Solutions’s 0.3% mindshare. Additionally, 94% of NETSCOUT users are willing to recommend the solution.

NETSCOUT nGeniusONE

Read 51 NETSCOUT nGeniusONE reviews

3,630 Views
2,650 Comparison Views

94% willing to recommend

Viavi Observer Platform

Read 1 Viavi Observer Platform review

533 Views
533 Comparison Views

0% willing to recommend

NETSCOUT nGeniusONE

Viavi Observer Platform

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Executive Summary

We performed a comparison between NETSCOUT nGeniusONE and Viavi Observer Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software.

To learn more, read our detailed Network Monitoring Software Report (Updated: January 2026).

Buyer's Guide

Network Monitoring Software

January 2026

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Viavi Observer Platform

Ranking in Network Monitoring Software

92nd

Average Rating

0.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.6% compared to the previous year. The mindshare of Viavi Observer Platform is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusONE	1.2%
Viavi Observer Platform	0.3%
Other	98.5%

Network Monitoring Software

Featured Reviews

EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

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JeroenDubbelman

Director at Bitrate

The product is extremely valuable and provides a lot of functionalities and visibility to organizations

The score-based application performance ratings help the network team. Often, customers have a siloed environment for security, applications, and servers. The network team is always asked to do troubleshooting. Being able to know how well an application worked in the past and what's happening today is really helpful. If someone has a complaint and the network team says that the problem is not on their side, they must be able to demonstrate it accurately. The network team is often given the least budget and the least number of employees. So, they must be able to troubleshoot and pinpoint problems as fast as possible. If it’s a network issue, they must fix it. However, if it is a cloud problem, an ISP problem, or a problem within the server or application environment, they must be able to demonstrate it clearly. It is the real benefit they get from the solution. Some of our customers are financial institutions. They use the tool for traffic accounting, especially when they get charged by ISPs or carriers for the amount of traffic they are using. In South Africa, we have banks that pay the service providers to allow customers to use their banking apps for free. The bank pays for it, not the customers. So, they need to compare to ensure they are paying for what has been used. Viavi enables them to do that. It is pretty much the best there is in the world. There is nothing to beat it. The product is extremely valuable and provides a lot of functionalities. It's really impressive.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."

"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."

"The most valuable feature is visibility."

"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."

"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."

"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."

"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."

"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."

More NETSCOUT nGeniusONE pros

"The score-based application performance ratings help the network team."

Cons

"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."

"It could have an easier to understand interface."

"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."

"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."

"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."

"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."

"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."

"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."

More NETSCOUT nGeniusONE cons

"The product must start using a bit more machine learning and AI, especially for security."

Pricing and Cost Advice

"The biggest problem we have with this product is the expense."

"It is very expensive, but it's well worth the money."

"The price is only for acquisition; it's not a licence."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"It is a little overall pricey and expensive, but you get what you pay for."

"The scalability becomes very expensive quickly."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

More NETSCOUT nGeniusONE pricing and cost advice

"The tool is very pricey."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Government

Financial Services Firm

20%

Manufacturing Company

14%

Computer Software Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

No data available

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

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Comparisons

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Compared 10% of the time

Dynatrace vs NETSCOUT nGeniusONE

Compared 8% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 8% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 7% of the time

Datadog vs NETSCOUT nGeniusONE

Compared 5% of the time

More NETSCOUT nGeniusONE Competitors

Datadog vs Viavi Observer Platform

Compared 45% of the time

Observer GigaStor vs Viavi Observer Platform

Compared 30% of the time

More Viavi Observer Platform Competitors

Product Reports

Buyer's Guide

NETSCOUT nGeniusONE

January 2026

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Buyer's Guide

Network Monitoring Software

January 2026

Download Viavi Observer Platform product report

Also Known As

NETSCOUT nGenius, nGeniusONE

No data available

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Viavi Observer Platform offers comprehensive network performance and monitoring solutions designed to meet the demanding needs of enterprises, with technologies that ensure efficient handling of network and application performance data.

Known for its robust offering, Viavi Observer Platform provides insightful analytics that allow businesses to have a detailed grasp of their network performance, focusing on real-time data visibility and deep packet inspection. Its ability to isolate communication issues and determine root causes quickly makes it essential for IT professionals looking to maintain high network efficiency and reliability.

What are the most important features of Viavi Observer Platform?

Packet Capture: Enables retrieval and analysis of detailed network packet data to diagnose problems.
Real-time Analytics: Provides instantaneous insights into network performance, facilitating rapid issue resolution.
Application Monitoring: Strengthens performance by tracking application behaviors and troubleshooting.
Customized Dashboards: Offers tailored views of key performance metrics for ease of access and monitoring.

What benefits or ROI should users consider?

Improved Network Efficiency: Streamlined diagnostics lead to optimal network operation.
Cost Reduction: Faster issue resolution reduces downtime and associated costs.
Enhanced Security: Comprehensive data visibility assists in identifying and mitigating security threats promptly.
Scalability: Adapts to growing network demands, ensuring consistent performance as businesses expand.

Viavi Observer Platform is particularly beneficial in industries such as finance and healthcare, where zero-tolerance for network latency and security breaches is crucial. Its strategic deployment in these sectors ensures uninterrupted service delivery and protects sensitive information.

Viavi Solutions

Sample Customers

Cerner Corporation

Information Not Available

Buyer's Guide

Network Monitoring Software

January 2026

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