New Relic vs OmniPeek comparison

New Relic and BlueCat are both solutions in the Application Performance Monitoring (APM) and Observability category. New Relic is ranked #4 with an average rating of 8.2, while BlueCat is ranked #38 with an average rating of 8.0. New Relic holds a 3.7% mindshare in APM, compared to BlueCat’s 0.6% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of BlueCat users who would recommend it.

New Relic

Read 175 New Relic reviews

20,904 Views
14,215 Comparison Views

94% willing to recommend

OmniPeek

Read 8 OmniPeek reviews

3,403 Views
1,633 Comparison Views

100% willing to recommend

New Relic

OmniPeek

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

OmniPeek and New Relic are competing in the network and application performance monitoring category. New Relic seems to have the upper hand with its comprehensive feature set.

Features: OmniPeek offers deep packet inspection, real-time network analysis, and efficient packet capturing for both wired and wireless networks. New Relic provides robust application performance monitoring, end-to-end tracing of transactions, and integration capabilities across various platforms.

Room for Improvement: OmniPeek could enhance its user interface for easier navigation, offer more advanced analytics, and improve integration with third-party systems. New Relic may benefit from offering more competitive pricing, enhancing its learning curve for new users, and providing more customization options for dashboards.

Ease of Deployment and Customer Service: New Relic is known for a straightforward deployment process along with comprehensive customer support, which simplifies integration into complex systems. OmniPeek's deployment is specialized and might require network configuration expertise, restricting ease of use for those with limited technical knowledge.

Pricing and ROI: OmniPeek offers a competitive pricing model that provides strong ROI for network-focused monitoring solutions. New Relic, while pricier, delivers increased ROI through its expansive features that support diverse IT environments, appealing to businesses seeking an all-encompassing monitoring solution.

To learn more, read our detailed New Relic vs. OmniPeek Report (Updated: June 2026).

Buyer's Guide

New Relic vs. OmniPeek

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

175

Ranking in other categories

IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

OmniPeek

Ranking in Application Performance Monitoring (APM) and Observability

38th

Ranking in Network Monitoring Software

47th

Average Rating

7.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.7%, down from 6.4% compared to the previous year. The mindshare of OmniPeek is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.7%
OmniPeek	0.6%
Other	95.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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AjayKumar19

Senior Software Engineer at Microchip Technology Inc.

Helps analyze network packets effectively and saves time for testers

I have utilized the packet capturing capabilities in OmniPeek. Using the Alpha sniffer and hardware-supported network devices, we can perform sniffer capturing for Wi-Fi wireless packets and router packets. The interface allows us to capture packets and observe connection establishment, data transfer, and the downloading and uploading of packets, such as TCP and UDP packets. The software works for both wireless and wired connections, including Ethernet. As a wireless test engineer in the wireless industry, the features of OmniPeek help me monitor network activity. While there are alternatives such as Wireshark, OmniPeek supports Windows and is particularly helpful for testers, especially for device certification validation. This software enables packet analysis to verify protocol compliance and identify issues. For developers, packet captures from OmniPeek assist in understanding and debugging issues.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They have baseline level alerting."

"The most valuable feature is the transparency into how applications are running."

"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."

"The most valuable features are the dashboards and tracing."

"New Relic is highly scalable and its build quality is very easy for handling to startup, enterprise, scale up, and workloads."

"We have been able to proactively identify failures before they happen."

"With the metrics from New Relic, we can improve the performance and reduce the downtime because we can identify problems and solve them more quickly."

"The API functionality allows us to get hit counts from external sources, such as APIs or databases, and everything is mapped very clearly."

More New Relic pros

"The most valuable feature is OmniPeek is user-friendly."

"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."

"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."

"This is a good product; I would recommend and encourage people to use it because it has helped me a lot in the field."

"OmniPeek shows the entire packet flow and structure, particularly in security-related scenarios, whereas Wireshark sometimes fails to capture all packets."

"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."

"OmniPeek is a good product, but you should know its purpose for your organization."

"It's a solid piece of software. It's stable."

More OmniPeek pros

Cons

"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."

"The ROI is not crystal clear but can be found in preventing performance issues in production and a better/shorter troubleshoot possibility when suffering performance- and/or scalability/Availability issues on a production system."

"The deployment process could be improved."

"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."

"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."

"It would have been great had it provided thread-dump analysis and a few additional JVM-related stats."

"Perhaps the retention on some of the old problem traces would be an improvement."

"In terms of usability, I think the UI is acceptable, but it does not really guide you along with what you actually need."

More New Relic cons

"OmniPeek needs to improve its performance level."

"The solution's automation has room for improvement."

"OmniPeek doesn't support Linux or Unix installations, which prompted the shift to Wireshark."

"Sometimes setting up the filters for the product is difficult, and I can't quickly sharpen them from the home screen."

"Making it more clear on how to configure the filters, or really automating them, would be an improvement."

"I don't see a clear roadmap in the future for improving this software."

"I would like to see the tool work in an open environment the same as how it does in a closed environment."

"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."

More OmniPeek cons

Pricing and Cost Advice

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

"We're paying for the New Relic APM license annually."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"This solution required a license and it is better than some other competitors."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"The pricing is fine."

More New Relic pricing and cost advice

"There are different types of licenses available."

"We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."

"The pricing for this solution could be improved, as it is a very expensive product."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Outsourcing Company

Comms Service Provider

12%

Manufacturing Company

10%

Construction Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	51
Large Enterprise	79

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What needs improvement with New Relic Insights?

While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...

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What is your primary use case for New Relic Insights?

Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...

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What needs improvement with OmniPeek?

There isn't anything specific that needs improvement in OmniPeek, as it performs better than Wireshark for our requirements. However, OmniPeek could benefit from supporting different platforms. Pla...

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What is your primary use case for OmniPeek?

I have been working with the OmniPeek product for almost two years at the start of my career, primarily using it for wireless 802.11 Wi-Fi packets, sniffer, and analysis. My experience with OmniPee...

See all answers

What advice do you have for others considering OmniPeek?

I didn't explore much about OmniPeek beyond its basic features. OmniPeek is user-friendly and easy to start working with, especially on the Windows platform. For beginners, it is very easy to handl...

See all answers

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Product Reports

Buyer's Guide

New Relic

June 2026

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Buyer's Guide

OmniPeek

June 2026

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Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Savvius OmniPeek

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

OmniPeek enables effective network monitoring by offering packet capturing capabilities for Wi-Fi and routers, providing insights crucial for maintaining network performance and troubleshooting issues.

OmniPeek serves as a pivotal tool for wireless packet analysis, assisting teams with capturing and analyzing Wi-Fi 802.11 packets across standards. It aids in testing WLAN protocols and provides application performance and security analytics, supporting network issue monitoring, protocol analysis, and troubleshooting both on-premises and cloud applications. Real-time analytics integration with LiveNX and expert view functionalities make it a preferred choice for user-friendly network operation, although improvements in platform support, automation, and guidance are sought by users.

What are OmniPeek's key features?

Packet Capturing: Efficiently captures Wi-Fi and router packets for robust network analysis.
Channel-Based Sniffing: Monitors DFS and non-DFS transitions, vital for network stability.
Real-Time Analytics: Integrates with LiveNX for live data insights.
Custom Color Coding: Enhances packet visibility for easier analysis.
Expert View: Offers in-depth troubleshooting capabilities.

What benefits should users consider?

Ease of Use: Simple interface enhances usability and efficiency.
Protocol Compliance: Verifies protocols for reliable network operations.
Application Performance Monitoring: Ensures optimal application functionality.
Voice Quality Checks: Maintains high communication standards.

OmniPeek is implemented across sectors that require precise wireless packet analysis. It's crucial for testing WLAN protocols, validating IP blocks, and ensuring network performance during enterprise-level authentications and internet egress, offering organizations user-friendly solutions for comprehensive WLAN monitoring.

BlueCat

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy

Buyer's Guide

New Relic vs. OmniPeek

June 2026

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